Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Smart Gas Dryer with Wrinkle Shield Option - White
Average customer rating
3.5
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
4
4 Stars
2
3 Stars
3
2 Stars
0
1 Star
2
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Smart Gas Dryer with Wrinkle Shield Option - White
Customer Rating
1
Unhappy with the machine
on April 18, 2025
Posted by: carole471
[This review was collected as part of a promotion.] My old machine had a better way of choosing a temperature and drying method. When you chose an auto cycle all the temps and drying levels appeared and you only had to press the one that you wanted. Instead of having to press the button continuously until you see the one you want on this new machine. Since you don’t provide a owner manual any more, how do you expect the customer to know how to work the machine. Also the cycle signal sound needs to be longer. My old Maytag was a better made and easily used machine.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 18, 2025
Hello,
Thank you for your review. We regret to hear that your Gas Dryer is not living up to your standards. If you have any questions or concerns with your Dryer, please reach out to us directly via Facebook http://spr.ly/64262OzJy or Instagram http://spr.ly/64272OzJJ. When responding, please include your contact information and reference case #710430.
For your convenience, we have included a link to the Cycle Guide, Product Guide, Quick Start Guide, and Owners Manual:
http://spr.ly/64282OzJK
http://spr.ly/64292OzJz
http://spr.ly/64202OzJM
http://spr.ly/64212OzJ3
We hope this information is helpful.
Marie Q
Thank you for your review. We regret to hear that your Gas Dryer is not living up to your standards. If you have any questions or concerns with your Dryer, please reach out to us directly via Facebook http://spr.ly/64262OzJy or Instagram http://spr.ly/64272OzJJ. When responding, please include your contact information and reference case #710430.
For your convenience, we have included a link to the Cycle Guide, Product Guide, Quick Start Guide, and Owners Manual:
http://spr.ly/64282OzJK
http://spr.ly/64292OzJz
http://spr.ly/64202OzJM
http://spr.ly/64212OzJ3
We hope this information is helpful.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible machine
on April 26, 2025
Posted by: None
[This review was collected as part of a promotion.] The screen is very difficult to use. Too many buttons to push. This is a dryer not a washer. I also feel that the dryer continues to dry even after the clothes are dry. How do you expect a person to use the appliance when you don’t supply a manual. I liked my old dryer better.
Written by a customer while visiting whirlpool.com
Customer Rating
3
So-so
on April 27, 2025
Posted by: Lasergirl
[This review was collected as part of a promotion.] It’s just another dryer, It does the job I need to do. My biggest gripe is that although there are multiple preset times and load types, I can’t set a shorter time . The least amount of time that I can sit on the dryer is on the delicate setting, which is 15 minutes. The lowest is 40 minutes. I want something in between. I want a way that I can set my own time to dry my own clothes.
Written by a customer while visiting whirlpool.com