[This review was collected as part of a promotion.] Look great but stopped drying the clothes the first week we had it. The dryer shuts off after 10-15 min and the clothes are still damp. Tried other cycles and the same thing happens. Very disappointed.
Response from whirlpool.comBy Branded Team, Consumer Care, June 11, 2025
Hello, We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 736463. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Dryer, ran well first 3 or 4 uses. When it would Start, it would run for 10 minutes . Then Switch to Cooling down mode for 5 minutes. Then Shut Off… Dryer is only a Week Old…
Response from whirlpool.comBy Branded Team, Consumer Care, May 29, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Dryer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Dryer model/serial number, and reference Case # 729195. We’re looking forward to hearing from you. Marie Q