Customer reviews from whirlpool.com
Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
542
4 Stars
238
3 Stars
90
2 Stars
33
1 Star
60
84%of customers recommend this product.
(
432 out of
514)
Customer Reviews for Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Customer Rating
4
on April 27, 2025
Posted by: Paul
[This review was collected as part of a promotion.] It's a washing machine.
Why does it have (does it require?) internet connectivity? That has not been adequately explained to me. I am old, and my life is not so overfull that I would ever need to start a load of wash remotely.
The worst feature is the way overpriced pedestal, which is a cheap, plastic piece of junk.
Why does it have (does it require?) internet connectivity? That has not been adequately explained to me. I am old, and my life is not so overfull that I would ever need to start a load of wash remotely.
The worst feature is the way overpriced pedestal, which is a cheap, plastic piece of junk.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on April 26, 2025
Posted by: Ehaack
[This review was collected as part of a promotion.] Love washer but no manual so do not how to use all features
Written by a customer while visiting whirlpool.com
Customer Rating
4
Like the features
on April 25, 2025
Posted by: Carol 3
[This review was collected as part of a promotion.] I would really like it alot more if i could get it to wash and rinse with cold water.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Meh
on April 25, 2025
Posted by: Bob07
[This review was collected as part of a promotion.] I’ve had my washer for only a week but so far I’m disappointed. The manual is pretty useless. The time the wash will take is very variable. The cycle indicates a 30 minute wash, but then finishes in 15 minutes and is too wet to move to dryer. A 50 minute wash may take over an hour. I don’t understand what is meant by Reset when the washer is turned on or what Sensing is supposed to do at the start of the cycle. No idea what Fresh Flow is supposed to mean. Very poor documentation.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent Washer
on April 24, 2025
Posted by: adinh
from Dallas, Texas
[This review was collected as part of a promotion.] Excellent washer and easy to use. I use this washer often for easy laundry access.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Problem not resolved.
on April 24, 2025
Posted by: Cindy poor
[This review was collected as part of a promotion.] Still not working! Changed the first one. Whirlpool isn’t coming out until 4/29! Have no washer all this time. Not happy.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 28, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case # 713140.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good features.
on April 23, 2025
Posted by: DEN5
[This review was collected as part of a promotion.] Like the front load and that it has the Freshflow Vent System so we don't need to leave the door open when not in use under normal circumstances. We opted for a pedestal for the washer, and it gives us needed storage space. It does add a bit more wobble when the washer is in spin cycle, but not much more than our old unit. Gets the clothes clean in a reasonable time as well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the style.
on April 23, 2025
Posted by: Daboud
from Greenwood, South Carolina
[This review was collected as part of a promotion.] So far so good! We love it. To begin with, it is very attractive and surprisingly quiet! It required a little learning curve because there was no operating manual to read but we managed to learn the controls!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com