Customer reviews from whirlpool.com
Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Average customer rating
4.2
(938 Reviews)
Rating breakdown 938 reviews
5 Stars
534
4 Stars
228
3 Stars
86
2 Stars
32
1 Star
58
84%of customers recommend this product.
(
419 out of
499)
Customer Reviews for Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Customer Rating
3
Start features take too long. Dial start was easy.
on June 5, 2025
Posted by: Kathy513
[This review was collected as part of a promotion.] I purchased my Whirlpool front load washer a month ago. It is my 2nd front load and I wish I had purchased a top load. The machine works well but takes too long to start.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Doghouse installation
on June 4, 2025
Posted by: Doghouse
from Ray Ohio
[This review was collected as part of a promotion.] This appliance is functional from the start.
No issues on installation, all is good.
No issues on installation, all is good.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Best washer I've had!
on June 4, 2025
Posted by: Bsierrae
from Huron, OH
[This review was collected as part of a promotion.] I am absolutely blown away by how well this washer performs. Even in a quick wash, our clothing comes out pristinely clean and the spin setting really excels at getting the water out of the clothing, so much so that the clothes barely feel damp. I love the drum drying feature as well, as it keeps the washer fresh. Overall, my absolute favorite thing about this washer is the fact that it makes nearly NO SOUND. The first time we used it, we couldn't believe it was running! I am immensely happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on June 4, 2025
Posted by: DHAM
[This review was collected as part of a promotion.] We love the machine. Just wish the doors open the opposite way.
Written by a customer while visiting whirlpool.com
Customer Rating
5
review
on June 4, 2025
Posted by: kimmy
from standish me
[This review was collected as part of a promotion.] Model: WFW5720RR
Serial Number: CE1901209
Purchased on: 05/27/2025
Owner: KIMBERLEY LALONDE-CUCCO
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on June 3, 2025
Posted by: Edna
from Bolivia NC
[This review was collected as part of a promotion.] I am very pleased with my new washer.l find it very easy to use and l love the fan option because if l forget to take the clothes out of the washer as soon as they are done, l never worry about the clothes not smelling fresh.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
FAULTY TECHNOLOGY
on June 3, 2025
Posted by: SNSR
WASHER HAS A FAULTY WATER SENSOR >> CUSTOMER SERVICE IS IMPOSSIBLE >> NO WAY TO SEND ISSUES TO WARRANTY FOR REVIEW >> INSTEAD SUPPORT WAS TRYING TO SELL ME AN AFTER SALE WARRANTY WHEN I STILL HAVE MY ONE YEAR FACTORY WARRANTY
The washer works after resenting the machine 5-6 times. Had a plumber come in to check water line and confirmed we have plenty of water coming through our lines.
Response from whirlpool.comBy Branded Team, Consumer Care, June 6, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case # 733368.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
on June 3, 2025
Posted by: Flaca
[This review was collected as part of a promotion.] Bought it two weeks ago love it just still trying tk figure out two features steam clean and fan fresh don't know what they mean
Written by a customer while visiting whirlpool.com