Customer reviews from whirlpool.com
Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
542
4 Stars
238
3 Stars
90
2 Stars
33
1 Star
60
84%of customers recommend this product.
(
432 out of
514)
Customer Reviews for Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Customer Rating
2
Very disappointed
on July 11, 2025
Posted by: Washer woman
[This review was collected as part of a promotion.] Does not get enough water out of my clothes after spin.
Left the pillow I washed totally sodden, and my
previous Duette washer did not do this. I do not like
having to hold down buttons while the washer
works to start. Spin and drain cycle only turns
off manually.
Left the pillow I washed totally sodden, and my
previous Duette washer did not do this. I do not like
having to hold down buttons while the washer
works to start. Spin and drain cycle only turns
off manually.
Response from whirlpool.comBy Branded Team, Consumer Care, July 11, 2025
Hello,
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 750694
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 750694
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice but loose drum paddle
on July 10, 2025
Posted by: reh47
from Pittsburgh, PA
[This review was collected as part of a promotion.] Machine operates well and features are nice. However, one of the drum paddles fell off during the first use, and every following use. I tried bending some of the tabs on the drum in and it holds for a few washes now. I don't know why they designed the paddles to be so easily removed. There is a location to add a screw, but it doesn't line up with the inlet port like it should, so you would have to remove the drum to secure it. Living with the situation, but not what you should expect from a new appliance.
Written by a customer while visiting whirlpool.com
Customer Rating
4
love how clean the clothes get
on July 10, 2025
Posted by: A BK
[This review was collected as part of a promotion.] like that the clothes can out cleaner then what my old washer. i do like that the clothes come out almost dry. but so time when washing the clothes it seem like the laundry load get shorten in time for example sometimes when you do a quick wash it will say 27 mins and seems like it only washes for 18 mins.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the app updates
on July 10, 2025
Posted by: Edom
[This review was collected as part of a promotion.] I bought the washer one month ago, i am happy that i did, I like app notifications that the cycle is done
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on July 9, 2025
Posted by: Happy
[This review was collected as part of a promotion.] Love both appliances! Washer is very efficient with water and the dryer dries the clothes perfectly.
Written by a customer while visiting whirlpool.com
Customer Rating
4
great load selection screen
on July 9, 2025
Posted by: 821mrb
[This review was collected as part of a promotion.] Very happy with the performance and how it cleans.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Early Days
on July 9, 2025
Posted by: Jp88
[This review was collected as part of a promotion.] Just bought and have only used a few times. Would like to write a review in 3 yrs after I’ve really used it.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great machine.
on July 9, 2025
Posted by: Todd
from Newnan, Ga
[This review was collected as part of a promotion.] I have been washing in this for the last month and so far love it. We had machines that were 18years old and were similar…moved and needed to purchase new. These are awesome so far!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com