Customer Reviews for Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Customer Rating
4
Great, except for the drawer.
on July 5, 2025
Posted by: Jeff
[This review was collected as part of a promotion.] We purchased the set, with bases. Everything is fine but the detergent/bleach drawer broke or was broke and comes off every time. Tried to download pics. Bottom questions would not accept opening
[This review was collected as part of a promotion.] I can’t give you any more than two stars at this point. The attached video will explain why I am concerned. This seems to only happen in the sensing stage. Once the actual washing starts, the squeak goes away. But I don’t think it should be squeaking at all.
Response from whirlpool.comBy Branded Team, Consumer Care, July 7, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case # 748357 We’re looking forward to hearing from you. Christy T
[This review was collected as part of a promotion.] Love it, am very pleased with it. Love all the features on it. It is so quiet and I like the signal that the wash is done.
[This review was collected as part of a promotion.] We bought this last month and it has so far been a really great experience. It definitely gets our clothes cleaner than our old one did.
[This review was collected as part of a promotion.] We have had the washer for a week now and it is doing great. The clothes are clean not Tangled up after spinning. I haven’t had any issues with the balancing Of the machine.