Customer reviews from whirlpool.com
Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
542
4 Stars
238
3 Stars
90
2 Stars
33
1 Star
60
84%of customers recommend this product.
(
432 out of
514)
Customer Reviews for Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Customer Rating
2
No Information on how to operate!!
on July 22, 2025
Posted by: Richard
[This review was collected as part of a promotion.] Did not come with any instructions on how to operate!!
Response from whirlpool.comBy Branded Team, Consumer Care, July 23, 2025
Hello,
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 755464
For your convenience, we have included a link to the Cycle Guide, Quick Start Guide, and Owners Manual :
https://www.whirlpool.com/content/dam/global/documents/202412/owners-manual-w11735098-reva.pdf
https://www.whirlpool.com/content/dam/global/documents/202410/quick-start-guide-w11712042-revb.pdf
https://www.whirlpool.com/content/dam/global/documents/202501/cycle-guide-w11712046a-cg.pdf
We hope this information is helpful.
Christy T
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 755464
For your convenience, we have included a link to the Cycle Guide, Quick Start Guide, and Owners Manual :
https://www.whirlpool.com/content/dam/global/documents/202412/owners-manual-w11735098-reva.pdf
https://www.whirlpool.com/content/dam/global/documents/202410/quick-start-guide-w11712042-revb.pdf
https://www.whirlpool.com/content/dam/global/documents/202501/cycle-guide-w11712046a-cg.pdf
We hope this information is helpful.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy functionality
on July 22, 2025
Posted by: Joey
from Woodstock
(This review was collected as part of a promotion.) Excellent, so far so good! Stable workhorse, quite which is an extra bonus!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent Purchase!
on July 21, 2025
Posted by: Chebby
[This review was collected as part of a promotion.] We have only had our Whirlpool front loader for three weeks, so far we love it. This washer replaced our 30- year old Maytag washer, it finally broke. We thought we would miss the old washer, but not so! Our new washer makes our laundry smell like super clean fresh air clothes. It’s easy to operate, offering a great selection for individual load needs. It’s wonderful!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool Excellent
on July 21, 2025
Posted by: Kate
from New Mexico
[This review was collected as part of a promotion.] I did not realize the effect of a new washer would be on my clothes. I had my old whirlpool for almost 13 years and it finally gave out. Needless to say I had to get a new one and decided to stay with the whirlpool brand.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Quiet, Easy and Great Results!
on July 21, 2025
Posted by: JPREAY1
from North Port Florida
[This review was collected as part of a promotion.] I bought this washer a month ago and I am so glad we did. This washer is quiet, easy to operate and is doing a great job at making our laundry look its best.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Bluetooth
on July 20, 2025
Posted by: Volcano
[This review was collected as part of a promotion.] So far so good! Very quiet and love the alert to my phone to let me know it’s done and ready.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed
on July 19, 2025
Posted by: Lynn
from Tennessee
[This review was collected as part of a promotion.] I bought this to replace my previous Whirlpool duet that was 14 years old. This one has a bigger drum, sleeker door, and attractive panel. While it is not difficult to program, you do have to scroll through the screen to set your options versus pushing a button, I miss the simplicity of the older model. I also feel that it leaves clothes wetter and I have to add a drain and spin cycle before I hang or transfer clothes to the dryer. It does not meet my expectations as a previous owner.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Best machines ever
on July 18, 2025
Posted by: Donna
[This review was collected as part of a promotion.] These are so great. There is a small learning curve but it’s so worth it. I love the looks and the features. I look forward to laundry now and I never thought I’d say that.
Written by a customer while visiting whirlpool.com