Customer reviews from whirlpool.com
Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Average customer rating
4.2
(938 Reviews)
Rating breakdown 938 reviews
5 Stars
534
4 Stars
228
3 Stars
86
2 Stars
32
1 Star
58
84%of customers recommend this product.
(
419 out of
499)
Customer Reviews for Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Customer Rating
5
Great features!
on March 11, 2026
Posted by: Roxanne
from Felton, Pa.
[This review was collected as part of a promotion.] I bought the whirlpool washer about a month ago, it was delivered on 2/26/2026 but I wasn't able to use it until a week later when my gas dryer was going to be hooked up. I've been using it for about a week now and I've tried a few of the options and I really like all the choices. This is the first time purchasing a front loading washer and I wasn't sure if I would like it or not, but now I think it's great. Very easy to load and unload!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Cheapened from my old machine.
on March 11, 2026
Posted by: Why Fi?
[This review was collected as part of a promotion.] Disappointing it does not have automatic detergent dispenser, need to hold to start and the spin cycle vibrates more than my old Whirlpool machine. The new machine connects to WiFi and that is a useless feature for a washing machine.
Response from whirlpool.comBy Branded Team, Consumer Care, March 12, 2026
Thank you for your review. We regret to hear that your Washer is not living up to your standards. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 933240.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 933240.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Front loader
on March 11, 2026
Posted by: Vicki
[This review was collected as part of a promotion.] I don't care for the procedure to turn on the machine. It's too time consuming compared to the older model..Samsung Diet. So far, that's all I found disagreeable. I had to figure out the countdown of the reset which was a pain!
Miss my old machine! Live the front loading option.
Miss my old machine! Live the front loading option.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Machine
on March 10, 2026
Posted by: Ash333
from Kuna Idaho
[This review was collected as part of a promotion.] I really enjoyed our front loader I feel that our clothes are cleaner I like the dry feature to keep the mildew smell away. I like the steam feature to get wrinkles out everything on this machine is top-notch even the colors and Theme. I've been able to Get a more effective wash in a quicker amount of time .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very helpful washer!
on March 10, 2026
Posted by: halestorm8
from Fort Worth, TX
[This review was collected as part of a promotion.] I've had this washer for a little over a month now and the pros definitely outweigh the cons. Pros: quiet, washes quickly and thoroughly, doesn't damage clothes, and I love the mobile app notification alerts when a cycle is complete. Cons: the time remaining on the timer always seems to be longer than what it actually is (finishes sooner) and the high spin rate moves my appliance on my floor unless the pedestal has a lot of weight in it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
just junk
on March 9, 2026
Posted by: joe123
from Northville Mi
[This review was collected as part of a promotion.] this is junk. I replaced this with my last whirlpool washer and it was far better
Response from whirlpool.comBy Branded Team, Consumer Care, March 11, 2026
Thank you for your review. We regret to hear that your Washer is not living up to your standards. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 932345.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 932345.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Super new washer!
on March 9, 2026
Posted by: DebbieBF
from Western Kentucky
[This review was collected as part of a promotion.] This is a great washing machine. I bought the matching dryer as well as a stacking set. It takes a while to remember to turn it on first, but then it’s good. Nice features and easy to use. Big loads are welcomed!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not really happy with it
on March 8, 2026
Posted by: BJ55
[This review was collected as part of a promotion.] Sure wish a person could see how these washers operate before purchasing them. There's a 10 second delay everytime you want to start this washer. wish I could just hit a start button and it would start.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 10, 2026
Thank you for your review. We regret to hear that your Washer is not living up to your standards. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 931935.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 931935.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com