Customer reviews from whirlpool.com
Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Average customer rating
4.2
(938 Reviews)
Rating breakdown 938 reviews
5 Stars
534
4 Stars
228
3 Stars
86
2 Stars
32
1 Star
58
84%of customers recommend this product.
(
419 out of
499)
Customer Reviews for Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Customer Rating
5
Many options
on August 26, 2025
Posted by: Rhonda
[This review was collected as part of a promotion.] Works well, not real loud. Once I got the hang of starting it, I now have no problems. Lots of options to select for kinda of wash.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good Washer / Poor Instructions
on August 25, 2025
Posted by: LKB1
from Las Vegas, Nevada
[This review was collected as part of a promotion.] Seems to be a really good washer, but the written instructions are very limited with no descriptions of each wash cycle to help make the best choice. Some cycles on the dial are self explanatory such as "Whites", but others are a mystery regarding their application, i.e. "Bedding", does that mean sheets or does it apply to bedspreads?
Better written instructions would go a long way in making the washer more user friendly!
Better written instructions would go a long way in making the washer more user friendly!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not liking it
on August 25, 2025
Posted by: Mommamo77
from Orlando fl
[This review was collected as part of a promotion.] Cannot find the setting yet that actually fills the bin my clothes come out with dry spots and not clean Def thinking about returning giving it one more try.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 26, 2025
Hello,
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 783123.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 783123.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Early ratings
on August 25, 2025
Posted by: Jake66
[This review was collected as part of a promotion.] I have only used the washer 4 times and it is working fine. I am satisfied with my purchase.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Wonderful Washer
on August 25, 2025
Posted by: vlovell
from New Hampshire
[This review was collected as part of a promotion.] Love Love Love my new front load washer! It's quiet and very easy to navigate.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works great, but overly-complicated turn on
on August 24, 2025
Posted by: Danielsan
from St Germain, wi
[This review was collected as part of a promotion.] Once it starts up it works great. The most complicated thing is getting it to start without a soft reset. Also no instructions describing cycles in the manual- have to go online.
Owned less than 3 weeks but so far it is cleaning large loads of clothes well
Owned less than 3 weeks but so far it is cleaning large loads of clothes well
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
An awesome clean!
on August 24, 2025
Posted by: Marsha Ann
from Terre Haute, Ind
[This review was collected as part of a promotion.] Glad I purchased! I love the set. I still have “features” to learn but I love the set!!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Replacement for old Whirlpool
on August 24, 2025
Posted by: Rock75
[This review was collected as part of a promotion.] Just got a new Whirlpool washer to replace the old one which died after 20 years.
Wish it came with a paper manual to consult (like the old one). So much easier to consult.
Otherwise, it does the job.
Wish it came with a paper manual to consult (like the old one). So much easier to consult.
Otherwise, it does the job.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com