Customer reviews from whirlpool.com
Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Average customer rating
4.2
(938 Reviews)
Rating breakdown 938 reviews
5 Stars
534
4 Stars
228
3 Stars
86
2 Stars
32
1 Star
58
84%of customers recommend this product.
(
419 out of
499)
Customer Reviews for Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Customer Rating
5
Good washer
on September 1, 2025
Posted by: Ddw1980
[This review was collected as part of a promotion.] Had a couple months. So far very good. No concerns. Works well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on September 1, 2025
Posted by: Washer1
from Bracebridge
(This review was collected as part of a promotion.) Washes better than my old set. Happy that I purchased them
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent product
on August 30, 2025
Posted by: Darkside
from Phoenix
[This review was collected as part of a promotion.] This product is fantastic. The quality exceeded my expectations. Highly recommended
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on August 30, 2025
Posted by: Mel88
from California
[This review was collected as part of a promotion.] Terrible washer, does not spin all the way on the short cycle. Stops after a few mins...likely a defect? Called Whirlpool and they took note of this but did not offer a solution. Clothes are TOO wet! Have to re-spin and rinse for all towels. And no, I am not overloading machine. Have to hold and re-set buttons each time, a complete pain. Will be returning to Costo.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 2, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case # 788447
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
on August 29, 2025
Posted by: John
[This review was collected as part of a promotion.] So far so good. Getting some vibration on the spin cycle occasionally but other than that we are happy with it. If it lasts 15 years like the last one we can't ask for more.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Smart Machine Upgrade
on August 27, 2025
Posted by: Mamabear
[This review was collected as part of a promotion.] I bought this washer to replace a very old one that finally quit. The clothes come out cleaner now, and there are lots of wash, rinse, and other smart-machine options. This is a great machine, don't hesitate to buy it.
Written by a customer while visiting whirlpool.com
Customer Rating
1
on August 27, 2025
Posted by: Jay91
[This review was collected as part of a promotion.] I have been having so many issues with this washer machine ever since I bought and I bought it brand new! It’s take for ever to get it to turn on and you have to have your finger just right and some times when you do finally get it on and try to start the load it turns it’s self off and then you have to sit there to turn it on again. And it does the same thing with trying to get the load to start once it’s on. You have to have your finger on the right spot before it even finally starts. And I’m on the second washer and it’s doing the same thing as the first one and they both were brand spanking new!
Response from whirlpool.comBy Branded Team, Consumer Care, August 27, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case # 785976.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Unit
on August 26, 2025
Posted by: MERich
[This review was collected as part of a promotion.] Works great, easy to use. It is quiet and cleans the clothes thoroughly.
Written by a customer while visiting whirlpool.com