Customer reviews from whirlpool.com
Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
542
4 Stars
238
3 Stars
90
2 Stars
33
1 Star
60
84%of customers recommend this product.
(
432 out of
514)
Customer Reviews for Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Customer Rating
5
Great machine
on September 16, 2025
Posted by: Chris
from Fredericton, NB
(This review was collected as part of a promotion.) I really like my new washing machine. It works very well. It took some time for me to learn the start up process as it was very different from my "older" machine. The washer does a great job and I am happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on September 15, 2025
Posted by: Broc
[This review was collected as part of a promotion.] It’s a better alternative than the Maytag kept chewing up my clothes
Written by a customer while visiting whirlpool.com
Customer Rating
3
Average washer
on September 15, 2025
Posted by: Rip89
[This review was collected as part of a promotion.] Washer is average at best, do not like the water saver mode and don’t feel like this machine gets my cloths wet or clean enough
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the features
on September 15, 2025
Posted by: Countrydot
from North Carolina
[This review was collected as part of a promotion.] Just bought a couple weeks ago go. Works great. Runs quietly , various options
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great washer
on September 15, 2025
Posted by: Kmw1999
[This review was collected as part of a promotion.] Purchased a week ago. Once we got it balanced it works great.
Written by a customer while visiting whirlpool.com
Customer Rating
1
DON'T BOTHER BUYING THIS!
on September 15, 2025
Posted by: UNSATISFIED
[This review was collected as part of a promotion.] i BOUGHT THIS ABOUT 2 WEEKS AGO AND IT IS ALWAYS, AND I MEAN ALWAYS OFF BALANCE.
Response from whirlpool.comBy Branded Team, Consumer Care, September 16, 2025
Hello,
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 798326.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 798326.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
So far so good!
on September 15, 2025
Posted by: You Guessed It
[This review was collected as part of a promotion.] I like the front load. We have not had it very long, but we have used it for larger loads and smaller loads. We have pets and do a lot of washing and needed something to fit a king size coverlet which this machine does. The sensors pick up everything accurately. We have even done one clean cycle in the unit. It is definitely not like our old machine that had a heavier feel. Many of the parts are made of plastic including the door which is good, but I do not see it lasting 17 years like our last machines. The machine chimes when it is done and I like it because it is not an annoying sound. I would recommend this machine.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Awesome features
on September 14, 2025
Posted by: Pena
from SAN Diego California
[This review was collected as part of a promotion.] It’s very quiet, have more setting and I love the fact that when is time for cleaning it doesn’t take more than 2 hours . The only thing I feel I need from the manufacturer is a better owners manual, one with all specifications for anything that displays on the little screen. I think they need a better owners manual.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com