Customer reviews from whirlpool.com
Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Average customer rating
4.2 out of 5
4.2
(938 Reviews)
Open Ratings Snapshot
Rating breakdown 938 reviews
5 Stars
534
4 Stars
228
3 Stars
86
2 Stars
32
1 Star
58
84%of customers recommend this product. 
(
419 out of 499
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Customer Rating
5 out of 5
5
Great features and long lasting!
on September 21, 2025
Posted by: Jiggy
[This review was collected as part of a promotion.] I had a Whirlpool washer for 20 years and just replaced it with the same washer. There are a few more upgrades which are nice.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Easy to use
on September 20, 2025
Posted by: mona22
[This review was collected as part of a promotion.] Bought this machine a couple months ago to replace a 17-yr old model. So far it’s been great. Larger than my old machine which allows me to wash comforters, pillows, bigger loads of towels, etc… Also easy to use.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Hi tech washer
on September 20, 2025
Posted by: Mr Smart washer
[This review was collected as part of a promotion.] So far so I like this new whirlpool washing machine it took a while getting used to operating the controls, mainly how to start it with just touching the buttons and waiting for the countdown. My last set whirlpool washer and dryer set washing machine went after 20 years of owning the pair his new one washes much quicker and it’s much quieter than my older one. I just hope that it lasts as long as my last set..
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Excellent front load washer
on September 20, 2025
Posted by: RJR121
[This review was collected as part of a promotion.] This washer replaced our 14yr old Whirlpool front loader. It is even better than our old model. It is quiet and has new wash cycles that the old one did not have. Very happy with tis new washer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great all-around machine
on September 19, 2025
Posted by: Kendo
from Vancouver, Canada
(This review was collected as part of a promotion.) Working well for all my laundry needs. Very good capacity as well!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Disappointing washer
on September 18, 2025
Posted by: Maggie
from South Carolina
[This review was collected as part of a promotion.] Cycles do not run as long as they are supposed to. Water remains in fabric softener dispenser after cycle has completed.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded TeamConsumer CareSeptember 19, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case # 801309
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
No issues.
on September 18, 2025
Posted by: Patread
[This review was collected as part of a promotion.] No problems. Only been a week, but so far, seems to do the job.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great machine
on September 16, 2025
Posted by: Chris
from Fredericton, NB
(This review was collected as part of a promotion.) I really like my new washing machine. It works very well. It took some time for me to learn the start up process as it was very different from my "older" machine. The washer does a great job and I am happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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