[This review was collected as part of a promotion.] We've had the washer and dryer for several weeks now and haven't had any issues, works well and fast!
[This review was collected as part of a promotion.] We bought the matching washer and dryer brand new and the Washer is ruining our clothes because something in the washer is making little tears in our clothes. It has been 1 week since whirlpool was made aware of the problem and no answers have been given yet. Scheduling services takes forever and once you do they cannot help you resolve any issues. We are very disappointed in the product and the service provided by Whirlpool.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 23, 2025
Hello, We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 804914. We’re looking forward to hearing from you. Marie Q
(This review was collected as part of a promotion.) I bought my washing machine about a month ago and have been very happy with it. Was very easy to learn the functions and use immediately.
[This review was collected as part of a promotion.] Nice machine BUT, to many different options / settings . What ever happened to sample settings . Turn it on and it shuts off? Some instructions for operating the machine would be nice. They want you to do everything with an app.
[This review was collected as part of a promotion.] Miss my old Whirlpool front loader. I'm too old to learn new things, but do appreciate the fact that this washer is so much like my old one that was at least 15 years old.