Customer reviews from whirlpool.com
Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
542
4 Stars
238
3 Stars
90
2 Stars
33
1 Star
60
84%of customers recommend this product.
(
432 out of
514)
Customer Reviews for Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Customer Rating
1
please tell me what the yellow hour glass means
on October 16, 2025
Posted by: PUTZ
[This review was collected as part of a promotion.] I bought this a month ago and am not happy to say the least. I should have been told that it was all digital and there were no instructions coming with it. I still can't honestly say that I do not know how to start the wash. Each time i have to go through various steps which seem to be different each time!!!!!! I was also not informed that the detergent pods are not combatable with this washer. That is my choice and i have to rewash something of each load because it is all stuck togerther!!!!!!
Response from whirlpool.comBy Branded Team, Consumer Care, October 20, 2025
Hello,
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook http://spr.ly/6421AfTtU or Instagram http://spr.ly/6422AfTtq. When responding, please include your contact information and reference case #822868.
For your convenience, we have included a link for the Cycle Guide, Product Guide, Quick Start Guide, and Owner's Manual:
http://spr.ly/6423AfTtS
http://spr.ly/6424AfTts
http://spr.ly/6425AfTtt
http://spr.ly/6426AfTtQ
We hope this information is helpful.
Marie Q
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook http://spr.ly/6421AfTtU or Instagram http://spr.ly/6422AfTtq. When responding, please include your contact information and reference case #822868.
For your convenience, we have included a link for the Cycle Guide, Product Guide, Quick Start Guide, and Owner's Manual:
http://spr.ly/6423AfTtS
http://spr.ly/6424AfTts
http://spr.ly/6425AfTtt
http://spr.ly/6426AfTtQ
We hope this information is helpful.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Appliance
on October 15, 2025
Posted by: karen29
[This review was collected as part of a promotion.] I love it. my clothes are cleaner. It just a wonderful machine
Written by a customer while visiting whirlpool.com
Customer Rating
5
on October 15, 2025
Posted by: Deb57
[This review was collected as part of a promotion.] Have only had this a month so far so good just wish it came with a physical instruction booklet
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great washer
on October 14, 2025
Posted by: Washer with experience
[This review was collected as part of a promotion.] Quiet! Clothes spend less time in the dryer because spin is so effective. Can't use wet AND dry ingredients together in the soap dispenser, so don't like that (we use soda at times and must put it directly on the clothes).
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good job
on October 14, 2025
Posted by: oldtinner
[This review was collected as part of a promotion.] It has taken us awhile to adjust to the high-tech stuff but the machine works great.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Be honest I’m disappointed with it.
on October 13, 2025
Posted by: Disappointed
[This review was collected as part of a promotion.] I haven’t called the customer service yet. But the washer makes a lot noise , banging and rattling.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Washer!
on October 13, 2025
Posted by: LisaP
[This review was collected as part of a promotion.] I have had my new washer and dryer for a month now and have enjoyed them very much. I am so happy with my purchase.
Written by a customer while visiting whirlpool.com
Customer Rating
5
New Wave Washer
on October 13, 2025
Posted by: Daisy
[This review was collected as part of a promotion.] I love this Whirlpool washer! The computer is so sophisticated compared to my last Whirlpool.
Written by a customer while visiting whirlpool.com