Customer reviews from whirlpool.com
Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Average customer rating
4.2
(938 Reviews)
Rating breakdown 938 reviews
5 Stars
534
4 Stars
228
3 Stars
86
2 Stars
32
1 Star
58
84%of customers recommend this product.
(
419 out of
499)
Customer Reviews for Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Customer Rating
1
Terrible
on October 10, 2025
Posted by: Sam Loomis
[This review was collected as part of a promotion.] Worst washer I’ve ever seen. Never stops filling up with water and when I start a cycle, it pauses every 5 minutes. Do not get this washer!!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 10, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6427AtSAz or Direct Message on Instagram at http://spr.ly/6428AtSAM, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case #819767.
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product in general
on October 8, 2025
Posted by: Dglynch
[This review was collected as part of a promotion.] I bought it a month ago and I am pleased with it so far
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not as good ad my old Whirlpool.
on October 7, 2025
Posted by: Okay
[This review was collected as part of a promotion.] I'm disappointed with the user manual. There are no real instructions as to the different cycles. I miss the steam dry on the dryer. I do love the drawers underneath that raise the drums for easier access.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Doesn’t spin satisfactorily
on October 6, 2025
Posted by: Lynn
[This review was collected as part of a promotion.] The washer does not spin the clothes enough that the dryer can dry them. We have already filed a warranty claim.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on October 6, 2025
Posted by: Not really happy
[This review was collected as part of a promotion.] I bought this because the last 3 that we owned has been whirlpool but we are not happy with the control that you turn the appliances on with.
Written by a customer while visiting whirlpool.com
Customer Rating
5
new toys
on October 6, 2025
Posted by: Inthought81
[This review was collected as part of a promotion.] Its always nice to have a brand new appliance especially a washer. Its a need to have clean clothes. I will say the sounds are way better than the usual buzzer sound. Love the settings it has as well.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool is my go to fro appliances!
on October 6, 2025
Posted by: 280gigi
from Tennessee
[This review was collected as part of a promotion.] I have only had my new washer and dryer for 9 days. So far it works well with no apparent issues. Check back in a couple of months for a more thorough review after I have used it more. My last Whirlpool washer and dryer lasted 19 years and 6 months. Fingers crossed the new ones will be as long lived.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Mr Reliable
on October 4, 2025
Posted by: jak18
from Dayton OH
[This review was collected as part of a promotion.] Whirlpool is in our home and will be in the future. The WFW5720rr washer model is a great size for a family of two. It is smart looken, easy to use and "dependable". Will recommend it to all who are searching for the same. BUY it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com