Customer reviews from whirlpool.com
Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Average customer rating
4.2
(938 Reviews)
Rating breakdown 938 reviews
5 Stars
534
4 Stars
228
3 Stars
86
2 Stars
32
1 Star
58
84%of customers recommend this product.
(
419 out of
499)
Customer Reviews for Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Customer Rating
4
Works as it should…thus far
on October 30, 2025
Posted by: Holy & Haute
[This review was collected as part of a promotion.] I brought this washer about a month ago. I read reviews before buying hoping that improvements to issues identified were addressed. Thus far I‘ve only encounter the loud spin cycle and issues with using the wireless function. The clothes appear to be washed well. I enjoy the different wash cycles.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great washer!
on October 30, 2025
Posted by: Rob7300
[This review was collected as part of a promotion.] My wife and I bought this a month ago and so glad we did it works amazing well compared to our old whirlpool washer.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love my washer n dryer
on October 29, 2025
Posted by: Nee Nee
from Desoto, TX
[This review was collected as part of a promotion.] I haven’t had it a month yet but I love it best purchase I’ve made on home appliances.
I wash and dry quickly now!!! I love it !!!! It doesn’t take me all day to do
Laundry !!!! Thanks Whirlpool!!!!’
I wash and dry quickly now!!! I love it !!!! It doesn’t take me all day to do
Laundry !!!! Thanks Whirlpool!!!!’
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Poor documentation
on October 29, 2025
Posted by: rwbeckman
[This review was collected as part of a promotion.] Overall it is a good machine. The documentation with it is lacking. First the installer did not give us the warranty card. The biggest issue is there is no documentation to tell you what the information on the display indicates. Example it says load garment when the door is locked and the washer running. How can you load garments? Little thought is given on how the end user is to operate the washer. You would think you would want our expereince to be great.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Cleans
on October 28, 2025
Posted by: meme
[This review was collected as part of a promotion.] Its quiet! Does an amazingly good job. Can take a lot in the drum.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Happy with washer
on October 27, 2025
Posted by: Sherry
[This review was collected as part of a promotion.] High efficiency; easy operating instructions. Good cleaning capacity
Written by a customer while visiting whirlpool.com
Customer Rating
1
Sucks
on October 27, 2025
Posted by: David
[This review was collected as part of a promotion.] It walks out into the laundry room floor. It tiessheets up in knots. Balls quilts up. Takes forever to set to wash. Will get rid of it ASAP. Loved the duet washer I had before this one.
Response from whirlpool.comBy Branded Team, Consumer Care, October 30, 2025
Hello,
We value your time and would like to look into the concerns with your Washer.
We have a handy Owner Center that can help troubleshoot your issue. http://spr.ly/64297G63V
If the troubleshooting information does not resolve the issue, service is available through our website at http://spr.ly/64217G63X.
If you need additional assistance, we ask that you reach out to us directly via Facebook http://spr.ly/64227G63k or Instagram http://spr.ly/64247G63w. When responding, please include your contact information and reference Case # 829103.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Washer.
We have a handy Owner Center that can help troubleshoot your issue. http://spr.ly/64297G63V
If the troubleshooting information does not resolve the issue, service is available through our website at http://spr.ly/64217G63X.
If you need additional assistance, we ask that you reach out to us directly via Facebook http://spr.ly/64227G63k or Instagram http://spr.ly/64247G63w. When responding, please include your contact information and reference Case # 829103.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on October 27, 2025
Posted by: GCGP
[This review was collected as part of a promotion.] As today the washer is doing what it’s supposed to do I have no complaints yet
Written by a customer while visiting whirlpool.com