Customer reviews from whirlpool.com
Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Average customer rating
4.2
(938 Reviews)
Rating breakdown 938 reviews
5 Stars
534
4 Stars
228
3 Stars
86
2 Stars
32
1 Star
58
84%of customers recommend this product.
(
419 out of
499)
Customer Reviews for Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Customer Rating
4
So far so good
on December 8, 2025
Posted by: Elk21
[This review was collected as part of a promotion.] I bought this in early November but didn’t start using until 11/25/25 weeks will see how it does
Written by a customer while visiting whirlpool.com
Customer Rating
5
Reliable Washer with Good Features!
on December 8, 2025
Posted by: T.J.
[This review was collected as part of a promotion.] I bought a little over a month ago, and liked all the features and setting along with Wifi
connected with Moble phone makes very convients. My wife told me, clothes washed cleaner than old washer as well.
I had go a more mileage to give full review, so far is well bulit washer!
connected with Moble phone makes very convients. My wife told me, clothes washed cleaner than old washer as well.
I had go a more mileage to give full review, so far is well bulit washer!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love Whirlpool
on December 8, 2025
Posted by: Puck
[This review was collected as part of a promotion.] Bought the whirlpool washercand dryer a month ago. Please with their performance. Have bpught Whirlpool appliances for kitchen. Have lasted a long time!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works great
on December 8, 2025
Posted by: Pizza
from Hoodsport WA
[This review was collected as part of a promotion.] I've only had my unit for a couple of weeks, it works great‼️seems to get everything clean as it should
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Overall a great machine with software wuirks
on December 8, 2025
Posted by: Vanlint
(This review was collected as part of a promotion.) Generally like the washer, does a good job. However every time I turn it on I have to hold the button down for a long time for a soft reset. Even if I have just completed a load a few minutes before.
This is very frustrating.
This is very frustrating.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Way too loud and moves
on December 7, 2025
Posted by: Washing machine
from Washington MI
[This review was collected as part of a promotion.] We have had service come out twice already. The washing machine shakes so much that it moves all around and bangs into the drier and has to be pushed back each time. It is super loud.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 10, 2025
Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. Please see the following for troubleshooting for this issue.
Excessive washer vibration or "out-of-balance" noise is common. Correcting the cause is key for optimal performance and longevity. The primary cause of severe shaking and noise is an unevenly distributed load, especially with bulky items. This leads to loud noise, the washer "walking," reduced spin speed, longer cycles, and wet clothes.
Self-Correction: Modern washers use sensors to detect imbalance. They pause the spin, may add water, gently tumble clothes to redistribute the load, and re-attempt the spin. If unsuccessful, the machine aborts the high-speed spin and may display an error. (See product resources for manual correction.)Proper Loading
Prevent vibration by not packing clothes tightly. Place items in loose heaps, ensuring weight is evenly distributed around the agitator/impeller.Heavy or Large Items
Bulky or highly absorbent items require special care to maintain balance:
Check Labels: Verify the item is machine washable.
"Doughnut" Technique: Arrange highly absorbent items (e.g., quilts, blankets) in a ring around the wash basket, keeping the center clear.
Balance Single Items: Wash one large, absorbent item (e.g., a rug) with two or three similar items to balance the total weight.
Group Similar Items: Wash items of similar material and weight together.
Maintain Impeller Visibility: Ensure the impeller base is visible; do not overpack.
Avoid Overloading: Load loosely, not exceeding the top row of basket holes.
No Extra Water: HE (High-Efficiency) washers use low water levels for optimal friction and cleaning. Too much water causes floating, poor cleaning, and imbalance. (See product resources for washing bulky items.)
Washer Level
The washer must be perfectly level and stable on the floor for vibration-free operation.
Four-Point Contact: All four leveling feet must firmly contact the floor.
The Rock Test: If the washer rocks when gently pushed diagonally, it needs adjustment.
Consequence: An unlevel washer causes the basket to hang off-center, leading to imbalance, excessive noise, and preventing correct spinning.
Tools: Use a carpenter's level or a phone-leveling app.
Drain Pans: If using a drain pan, extend or adjust the leveling legs to ensure even weight bearing.
If you need additional assistance, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding, please include your contact information, Dryer model/serial number, and reference Case # 866312
Let’s see what we can do for you!
Christy T
Excessive washer vibration or "out-of-balance" noise is common. Correcting the cause is key for optimal performance and longevity. The primary cause of severe shaking and noise is an unevenly distributed load, especially with bulky items. This leads to loud noise, the washer "walking," reduced spin speed, longer cycles, and wet clothes.
Self-Correction: Modern washers use sensors to detect imbalance. They pause the spin, may add water, gently tumble clothes to redistribute the load, and re-attempt the spin. If unsuccessful, the machine aborts the high-speed spin and may display an error. (See product resources for manual correction.)Proper Loading
Prevent vibration by not packing clothes tightly. Place items in loose heaps, ensuring weight is evenly distributed around the agitator/impeller.Heavy or Large Items
Bulky or highly absorbent items require special care to maintain balance:
Check Labels: Verify the item is machine washable.
"Doughnut" Technique: Arrange highly absorbent items (e.g., quilts, blankets) in a ring around the wash basket, keeping the center clear.
Balance Single Items: Wash one large, absorbent item (e.g., a rug) with two or three similar items to balance the total weight.
Group Similar Items: Wash items of similar material and weight together.
Maintain Impeller Visibility: Ensure the impeller base is visible; do not overpack.
Avoid Overloading: Load loosely, not exceeding the top row of basket holes.
No Extra Water: HE (High-Efficiency) washers use low water levels for optimal friction and cleaning. Too much water causes floating, poor cleaning, and imbalance. (See product resources for washing bulky items.)
Washer Level
The washer must be perfectly level and stable on the floor for vibration-free operation.
Four-Point Contact: All four leveling feet must firmly contact the floor.
The Rock Test: If the washer rocks when gently pushed diagonally, it needs adjustment.
Consequence: An unlevel washer causes the basket to hang off-center, leading to imbalance, excessive noise, and preventing correct spinning.
Tools: Use a carpenter's level or a phone-leveling app.
Drain Pans: If using a drain pan, extend or adjust the leveling legs to ensure even weight bearing.
If you need additional assistance, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding, please include your contact information, Dryer model/serial number, and reference Case # 866312
Let’s see what we can do for you!
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent washer
on December 7, 2025
Posted by: Renay H
from West Virginia
[This review was collected as part of a promotion.] Excellent washer. Very quiet even with heavy loads. Really cool that it can be controlled with the app and that the app tells you when it's done.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Early thumbs up
on December 7, 2025
Posted by: kandh
from Fort Collins, Colorado
[This review was collected as part of a promotion.] We chose this model specifically because our last set (also a Whirlpool) lasted for more than 20 years with very limited maintenance required. So far, we are enjoying the new washer. It has some quirks (the "touch" of the display, holding the start button for 3 seconds) but they are just part of getting used to something new. When the door locks at the beginning of the cycle it makes multiple clicking noises that we think are normal but can be a bit unsettling. As far as performance and ease-of-use beyond the quirks, we are really happy with the purchase and look forward to a long life together. :-)
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com