Customer reviews from whirlpool.com
Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Average customer rating
4.2
(962 Reviews)
Rating breakdown 962 reviews
5 Stars
542
4 Stars
238
3 Stars
89
2 Stars
33
1 Star
60
84%of customers recommend this product.
(
431 out of
513)
Customer Reviews for Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Customer Rating
5
Powerful clean
on October 15, 2026
Posted by: MedusasSister
[This review was collected as part of a promotion.] So pleased with this washer. It easily handles a large load and clothes come out clean and fresh. The sanitizing cycle is great for our towels. The controls are intuitive and easy to operate. The only thing that would make this model better is if there were a light inside the drum.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool front load
on October 15, 2026
Posted by: Opinion 2026
[This review was collected as part of a promotion.] Previous Maytag 15 yrs old. New features are different when using but figured them out. Instruction information hard to come by. Performance so far has been excellent.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Best front-loader out there
on October 15, 2026
Posted by: Happier customer
[This review was collected as part of a promotion.] Had a prior front-loader Whirlpool Duet. Had to clean it often and still had "the smell." When we moved, bought a top-loader to avoid that issue. BIG mistake. Twisted-up clothes, multiple repairs, overall a terrible product. With the new model that dries the inside and seals, couldn't be happier.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on October 15, 2026
Posted by: Not a good start
[This review was collected as part of a promotion.] We bought this washer while it was on sale, at the time our house was under renovation, we bought it in July 2026 and got moved in Sept 2026 unboxed our washer and the clamp the keeps the washer door closed was broke, we have not gotten to use our washer yet and the appliance company that is fixing per the warranty has taken almost 2 weeks so far.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 16, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with the door on your Whirlpool® Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case #25308433, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case #25308433, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Washer
on October 15, 2026
Posted by: Shell888
[This review was collected as part of a promotion.] I love the drain and spin feature. Great to use if bedding or other laundry would stop due to an unbalanced drum. Good capacity. Lots of setting. Appreciate that the app informs me that my laundry is done as I cannot always hear the buzzer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on October 15, 2026
Posted by: Jayasree
[This review was collected as part of a promotion.] very much wrinkled after drying. Needs ironing after drying.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Large drum, runs quietly
on October 15, 2026
Posted by: JdS67
[This review was collected as part of a promotion.] Quiet, large drum, cleans well and is easy to set up and use.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Great cleaning, keeps clothes fresh
on October 15, 2026
Posted by: DLeon
[This review was collected as part of a promotion.] Cleans clothes well, but does not spin them very dry. My precious washer practically spun the clothes set, but this one leaves the clothes fairly wet, even at the fastest spin cycle. The app isn't super friendly and I wish you could set a delay start on the washer panel itself. If you forget to enable remote start, you're just out of luck
A good washer, tho! Love the fan-fresh feature!
Written by a customer while visiting whirlpool.com