Customer reviews from whirlpool.com
Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Average customer rating
4.2
(938 Reviews)
Rating breakdown 938 reviews
5 Stars
534
4 Stars
228
3 Stars
86
2 Stars
32
1 Star
58
84%of customers recommend this product.
(
419 out of
499)
Customer Reviews for Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Customer Rating
5
Great features!
on February 8, 2026
Posted by: Correa67
[This review was collected as part of a promotion.] Exellent washer, lot of useful options, easy to use.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible
on February 5, 2026
Posted by: Janine
from Boston ma
Would give it zero stars save your money when it was delivered it had a ding so this thing must of been used. Probably a week into washed I’ve had to put on drain and spin every time after a load because it leaves my clothes soaked but now that doesn’t even work. Clothes are so wet had to throw away so much stuff. Inconvenient malfunctioning pricey washer how I wish I would have kept my old one
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 9, 2026
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whirlpool® Washer. We're committed to providing the best support, and we'd love to discuss your experience further and see how we can help.
Please feel free to reach out to us through any of the following options:
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 913849.
We’re looking forward to hearing from you.
Marie Q
Please feel free to reach out to us through any of the following options:
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 913849.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on February 5, 2026
Posted by: Donnie
from Pensacola, Florida
[This review was collected as part of a promotion.] Every thing is working as it should except the WiFi. I can’t get the WiFi to work. I have tried at least 15 times but no luck. I was thinking of unplugging it and wait some and then plugging it back up to reset it but I’m afraid this might mess something else up. Really frustrating.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice Machine
on February 4, 2026
Posted by: Highgeardrifter
[This review was collected as part of a promotion.] Great so far. Cut water bill in half compared to old top loading machine.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Fine Unit
on February 4, 2026
Posted by: pcam
from Grosse Pte, MI
[This review was collected as part of a promotion.] Everything is fine however, I am disappointed that there is no light inside the drum.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Working well!
on February 3, 2026
Posted by: JYfamily
[This review was collected as part of a promotion.] I have had my unit for approximately 6 weeks and have had no trouble at all. I am happy with my purchase.
Written by a customer while visiting whirlpool.com
Customer Rating
5
1st month has been awesome.
on February 3, 2026
Posted by: BarryISU
from Windsor, CO, USA
[This review was collected as part of a promotion.] I love this new washer. It is a very nice appliance replacing a 20 year old Whirlpool front load washer. It has all the features that I need. I like the WiFi connection and the notification when a load is complete. The important thing is that it works great!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
A Great Front Load Washer For Your Laundry!
on February 2, 2026
Posted by: PatriciaD
from Southfield, MI
[This review was collected as part of a promotion.] I am very pleased with my, "Smart Front Load ENERGY STAR Washer!"
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com