Customer reviews from whirlpool.com
Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Average customer rating
4.2
(938 Reviews)
Rating breakdown 938 reviews
5 Stars
534
4 Stars
228
3 Stars
86
2 Stars
32
1 Star
58
84%of customers recommend this product.
(
419 out of
499)
Customer Reviews for Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Customer Rating
4
Good washer for the price.
on February 20, 2026
Posted by: shippo
from Texas
[This review was collected as part of a promotion.] solid washer, just don't expect any extra bells and whistles. I took off one star because of the touch buttons, but overall it gets the job done.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on February 20, 2026
Posted by: None
[This review was collected as part of a promotion.] New to updated washing but am very impressed!
Washes are very clean and delicate cycle is great!
Washes are very clean and delicate cycle is great!
Written by a customer while visiting whirlpool.com
Customer Rating
1
My kingdom for a hose named Label
on February 19, 2026
Posted by: Nosyparker
(This review was collected as part of a promotion.) It doesn't matter how powerful the machine if your guides for operation cannot be found. Here's an idea label the unit with the operator instructions - also the misaligned wash cycles on main knob is super bad design
Response from whirlpool.comBy CA Social Care, February 27, 2026
Hello! We would like to look into this for you. Please email us at canadasocial@whirlpool.com with your model, serial number, phone number and your address. Please include case/review ID #298822018 in the subject line. Thank you! -Regina
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool nice and quiet!
on February 19, 2026
Posted by: Keenake
(This review was collected as part of a promotion.) I have had my new washing machine for about a month now and am happy with its performance. It is much quieter than my last one and I do hope it lasts me as long. I did get 15 years out of my LG washer. I did select Whirlpool this time around do to the ratings. I don't find it spins as efficiently as my last machine. There is still a bit of weight on my towels after the spin, whereas my last machine, they came out lighter weight and less drying time.
K. Keenan
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice Washer abd Dryer Set
on February 18, 2026
Posted by: Majormike3141
[This review was collected as part of a promotion.] Just got the washer and dryer set. So far after 10 uses they seem to be as advertised. Simple and efficient and I am happy with them and the pedestals. The tub drying feature plus American manufacturing sold me. The price was reasonable and added a 5 year warranty. Registered online with immediate confirmation.
Written by a customer while visiting whirlpool.com
Customer Rating
3
I am not knowing what the washer does
on February 17, 2026
Posted by: Betsaboo
from Sacramento, California
[This review was collected as part of a promotion.] So far it’s working pretty well however there was no instruction manual included, and I can’t find anything online. I don’t know what all the features actually do. Also, there is some thumping noise between functions. When the drum is being filled with water there is a thump and when stops filling there is a thump.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Old washer acting up
on February 15, 2026
Posted by: fido
from Wildomar Calif
[This review was collected as part of a promotion.] Our whirlpool was acting up, the control panel or door was the problem and rather that getting it fixed$$ or trying to DIY it$$ we went ahead and replaced it with similar cheaper model, does the job and hope it lasts as long as this one did.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works very well.
on February 15, 2026
Posted by: Dan M
[This review was collected as part of a promotion.] My prior washer was also a similar model Whirlpool, which served us well for 16 years. The new Washer also works very well. But the controls are somewhat confusing to me and there were no specific instructions with the machine or on the website. Also missing with the controls is a simple rinse only cycle. That said, I'm glad I purchased this machine.
Written by a customer while visiting whirlpool.com