Customer reviews from whirlpool.com
Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Average customer rating
4.2 out of 5
4.2
(963 Reviews)
Open Ratings Snapshot
Rating breakdown 963 reviews
5 Stars
542
4 Stars
238
3 Stars
90
2 Stars
33
1 Star
60
84%of customers recommend this product. 
(
432 out of 514
)
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Customer Reviews for Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Customer Rating
5 out of 5
5
on January 23, 2025
Posted by: Judy
[This review was collected as part of a promotion.] I have been using Whirlpool products for 50 yrs. I really enjoy my new washer and dryer.
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
This machine is not user friendly
on January 23, 2025
Posted by: Homeschool Mom
from Shepherdstown, WV
[This review was collected as part of a promotion.] Machine works well. However, there are codes on the machine that are confusing and there's nothing mentioned in the users manual or online. For example, there is a "soft reset" message when turning the power on and a "restarting" message with an hourglass symbol. The machine will not work when these codes are shown. Nowhere do I find what these are for. Tried to use the chat option at whirlpool to find out but if I did not buy it from the manufacturer, they will not assist. This machine is not user friendly.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
No owners manual
on January 23, 2025
Posted by: whirl
[This review was collected as part of a promotion.] We purchased our washer in December. Very disappointed it did not come with an owners manual. How are you to know what all these buttons do? I would very much like a paper copy of the owners manual. Still trying to figure this machine out
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Very happy
on January 22, 2025
Posted by: Cvoss
from Ofallon MO
[This review was collected as part of a promotion.] Always wanted one of these machines . And I'm very glad I finally have one. If I had any wishes . I'd want the drum to be a bit bigger. But regardless I'm very happy with the unit.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Love our new washer!
on January 22, 2025
Posted by: gracep111_7070
[This review was collected as part of a promotion.] The washer operates well and cleans clothes well. It does have longer cycles and take longer than regular agitator washers. I like the detergent, bleach, and softener compartment on the
Washer. It helps in measuring and knowing how much to use. Both the washer and the dryer are attractive and look nice .
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Upgrade! Love it!
on January 22, 2025
Posted by: Junebug
from Ohio
[This review was collected as part of a promotion.] I replaced my 10 year old whirlpool duet with this new set and I love it! I think my clothes smell cleaner and more fresh now. I loved the old set but unfortunately wore out. I love the vented feature and the anti microbial rubber used.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great Performance/Cumbersome to Start
on January 21, 2025
Posted by: FiFi
from Pelzer, SC
[This review was collected as part of a promotion.] I have had my new washer for two weeks. I am very please with the performance of the washier, however, I do not like the process you have to go through to turn it on. It's way more difficult than it needs to be.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Similar but not.
on January 20, 2025
Posted by: Whirlpool loyal
[This review was collected as part of a promotion.] The prior Whirlpool front load lasted over 16 years. I think the new machine just purchased machine is louder (the pump). The normal cycle is longer. Seems to wash clothes ok. Not necessarily impressed with the new machine just purchased. I hope it performes for a long duration.
Written by a customer while visiting whirlpool.com
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