Customer reviews from whirlpool.com
Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
542
4 Stars
238
3 Stars
90
2 Stars
33
1 Star
60
84%of customers recommend this product.
(
432 out of
514)
Customer Reviews for Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Customer Rating
5
My best appliance purchase decision -
on February 27, 2025
Posted by: Steve
from Tennessee
[This review was collected as part of a promotion.] I chose this washer (and matching dryer) to replace a very old and reliable Kenmore washer and dryer due to age and increasing needs for service and repairs. My decision was based on features and the reputation of Whirlpool appliances, and I’m more than pleased with the outcome. The only difficulty I have had was due to a plumbing error in the installation of the wall mounted service box (supply and drain) during construction of my house - the drain is too low, and needed an anti-siphon break installed. The installation techs missed that one when they it’s were delivered, it took a couple of error codes to solve. Always pay attention to the instructions !
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features-works fantastic!!
on February 27, 2025
Posted by: bee1
from Kimball,TN
[This review was collected as part of a promotion.] This washer is amazing-all the cleaning cycles and options+how great my clothes look after washing. Fantastic buy!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on February 25, 2025
Posted by: Jean24
[This review was collected as part of a promotion.] Easy to use. Digital controls Modern looks . Very Quiet
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Disappointed Loyal Customer
on February 24, 2025
Posted by: dminmem
from Columbia, SC
[This review was collected as part of a promotion.] While this premium priced machine is adequate, it is missing basic features that I came to depend on while owning my Whirlpool Duet HT for 20 years. It is infuriating that there is not an option for PreWash, nor is there space in the detergent drawer for such. Additionally, the “glass” inside the door is a cheap plastic material unlike the substantial glass that was inside my Duet HT.
I would gladly trade the bells and whistles on this machine for the dependable, accommodating washer I left when I moved. To say I am dissatisfied is an understatement.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 3, 2025
Hello,
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #684728.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #684728.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
American build
on February 24, 2025
Posted by: Big Al
[This review was collected as part of a promotion.] I don’t always like to rate appliances when I have first brought them. It would be better to ask in a year, three years, five years- you get the idea. How well do they perform and hold up in the long run? With that said, I am happy with this Whirlpool washer and the top reasons I bought it are a reputation for quality and long life and it is American made.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Quiet
on February 23, 2025
Posted by: Linda
[This review was collected as part of a promotion.] I purchase this washer about 3 weeks ok. Cleans well and quiet.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Last washer lasted 22 years.
on February 23, 2025
Posted by: Dave8
[This review was collected as part of a promotion.] Nice looking unit. It takes some getting use to. The directions are flimsy and not very professional. Hope it lasts as long as old washer…22 years
Written by a customer while visiting whirlpool.com
Customer Rating
3
mediocre
on February 22, 2025
Posted by: Nickname
from Turnersville, NJ
[This review was collected as part of a promotion.] Not Impressed.
After reading insufficient operating instructions and unable to reach anyone at whirlpool,. dealer offered operational suggestions. No compartment for powdered laundry supplements (Borax). was told to simply dump into drum along with any color safe bleach. Borax caked up on drum seal and door window.
After reading insufficient operating instructions and unable to reach anyone at whirlpool,. dealer offered operational suggestions. No compartment for powdered laundry supplements (Borax). was told to simply dump into drum along with any color safe bleach. Borax caked up on drum seal and door window.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com