Customer Reviews for Whirlpool - 4.5 cu. ft. Smart Front Load ENERGY STAR Washer with FreshFlow Vent System - White
Customer Rating
1
on February 20, 2025
Posted by: Varghese
[This review was collected as part of a promotion.] Hello, When the machine reach to “spin”, very load very loud nose snd also shaking the machine badly. Bedt buy replaced the nachine yesterday and I have to use machine today and how it is.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 21, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Washer model/serial number, and reference Case # 682220. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] This is a beautiful machine! Unfortunately it is too complex and too difficult for every day use! One cannot just pop in your clothes and turn it on for a normal predictable washing! It is too complex for that. You have to sort of negotiate with the machine to get it started. It uses very little water (who cares?)--so I notice toothpaste did not come completely off of my black polo shirts! It usually takes too long--unless you use "Quick Wash"! It is like the new tech is taking us backwards! We will keep it; but you go for something simpler!
[This review was collected as part of a promotion.] In 46 years I have only had 2 washers and dryers. Both sets lasting over 20 years. Only been repaired once. Talk about reliability. Whirlpool is fantastic. It is so quite and efficient. I only wish they'd put better instructions with the machine. Buy this Whirlpool. You won't be disappointed.
(This review was collected as part of a promotion.) I bought this a month ago as a replacement for my 18 1/2 year old Whirlpool Duet pair. The washer was still going strong but the dryer finally quit.
[This review was collected as part of a promotion.] I purchased this washer a couple of weeks ago and I would like it a lot better if it had sound. I have tried to reach you, have been on U-tub and have searched the internet, but I cannot find out how to turn on the sound. There are no functions on the machine to turn up the sound or turn it on. It would really be nice if I knew when the cycle was finished and didn't have to guess!
[This review was collected as part of a promotion.] So far clean really well. Not noisy Only problem still trying how to add additional laundry when wash cycle is on