Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Smart Front Load ENERGY STAR Gas Dryer with Steam Capabilities - Silver
Average customer rating
4.1
(80 Reviews)
Rating breakdown 80 reviews
5 Stars
45
4 Stars
18
3 Stars
6
2 Stars
3
1 Star
8
76%of customers recommend this product.
(
29 out of
38)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Smart Front Load ENERGY STAR Gas Dryer with Steam Capabilities - Silver
Customer Rating
1
Total regret
on September 8, 2025
Posted by: BEJL
[This review was collected as part of a promotion.] I wish I didnt buy this dryer, each time I want to use it and I press the start button it keeps on getting on “reset” mode, I have to hold the starts button for 10 seconds and sometimes starts after that, or sometimes doesnt, thenI I have to “reset it” several times,I wish I could return it, It is not worth it, sometimes I loud the dryer and Ithinks it measures the wetness and it only works for 10 minutes, leaving the clothes wet, and then I have to do everuthing again, Dont Buy
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 9, 2025
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information and reference Case # 794255.
We’re looking forward to hearing from you.
Kari V.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed
on September 6, 2025
Posted by: Tommy
[This review was collected as part of a promotion.] Very disappointed. I originally Had whirlpool duet models. It looks like they don’t make those anymore. You can tell that They really cut corners. My new version doesn’t have any indicator lights on the dial. Very chintzy and poorly built. Also having an issue with the steam and condensation buildup.
Response from whirlpool.comBy Branded Team, Consumer Care, September 8, 2025
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information and reference Case # 792719.
We’re looking forward to hearing from you.
Kari V.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not really a Dryer
on August 27, 2025
Posted by: Crimnl
from Collingy
(This review was collected as part of a promotion.) The machine purchased and delivered looked like a dryer, but did not dry clothes, it was not fit for the purpose for which it was intended contrary to the sale of goods act, The machine should’ve been replaced immediately. Instead we went without a machine for two months while service guys stood around, scratching their heads and replaced every part in it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 28, 2025
Hello Crimnl! We would like to look into this for you. Please email us at canadasocial@whirlpool.com with your model, serial number, and phone number. Please include case/review ID #786705 in the subject line. Thank you! -Max
Written by a customer while visiting whirlpool.com
Customer Rating
5
Simple to use for us older folks
on August 22, 2025
Posted by: Neil
from Pottstown PA
[This review was collected as part of a promotion.] Only had a few weeks but so far we like it.
Our last W & D were Whirlpools and had for 20 years.
Our last W & D were Whirlpools and had for 20 years.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works as sold
on August 20, 2025
Posted by: TomR
[This review was collected as part of a promotion.] Great system took a bit to adjust to buttons for starting, but no issue. Does an excellent job! looking to replace washer as well, like the controls
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great upgrade.
on July 23, 2025
Posted by: Mike530
from Cheboygan, Mi
[This review was collected as part of a promotion.] What can I say, it's a dryer. It performs well the task it was designed for with a few neat bells and whistles that make the chore a little easier.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Controls are too cumbersome.
on July 23, 2025
Posted by: Brad of Austin/San Diego
[This review was collected as part of a promotion.] The controls are overly complicated and require too much time to initiate a simple drying cycle.
Written by a customer while visiting whirlpool.com
Customer Rating
4
I like the features
on July 19, 2025
Posted by: It doesn't have one
[This review was collected as part of a promotion.] I bought it at couple of weeks ago the only problem is that I don't get a notification on my phone with the app.
Written by a customer while visiting whirlpool.com