Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Smart Front Load ENERGY STAR Gas Dryer with Steam Capabilities - Silver
Average customer rating
4
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
25
4 Stars
12
3 Stars
4
2 Stars
2
1 Star
5
74%of customers recommend this product.
(
14 out of
19)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Smart Front Load ENERGY STAR Gas Dryer with Steam Capabilities - Silver
Customer Rating
1
Total regret
on September 8, 2025
Posted by: BEJL
[This review was collected as part of a promotion.] I wish I didnt buy this dryer, each time I want to use it and I press the start button it keeps on getting on “reset” mode, I have to hold the starts button for 10 seconds and sometimes starts after that, or sometimes doesnt, thenI I have to “reset it” several times,I wish I could return it, It is not worth it, sometimes I loud the dryer and Ithinks it measures the wetness and it only works for 10 minutes, leaving the clothes wet, and then I have to do everuthing again, Dont Buy
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 9, 2025
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information and reference Case # 794255.
We’re looking forward to hearing from you.
Kari V.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on September 11, 2025
Posted by: lynn
from Stamford, CT
[This review was collected as part of a promotion.] Pretty good dryer only issue with electronics waiting for machine to restart
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works well, buttons not responsive
on September 20, 2025
Posted by: nike
[This review was collected as part of a promotion.] Buttons hard to press, not responsive. The machine works great.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Still learning features
on September 25, 2025
Posted by: Feebee
[This review was collected as part of a promotion.] I bought this a few weeks ago, so far loving it. Will recommend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Quality control
on October 14, 2025
Posted by: SA28
[This review was collected as part of a promotion.] This machine has not worked properly from the day it was installed. This is an example of poor or no quality control.
Response from whirlpool.comBy Branded Team, Consumer Care, October 15, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Dryer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6420A0kS2 or Direct Message on Instagram at http://spr.ly/6421A0kSN, so we can look into this matter further for you. When responding, please include your contact information, Dryer model/serial number, and reference Case #821589.
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
5
Happy
on October 20, 2025
Posted by: KristaK
[This review was collected as part of a promotion.] I've had this dryer for a few months and so far so good. I'm happy with the features and would recommend it. Time will tell.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on October 20, 2025
Posted by: Fred
from La Grange Park, IL
[This review was collected as part of a promotion.] My wife has very low vision and cannot read the screens. The upper button keeps asking us to do things not mentioned in the instructions. We need more detail to figure out how to start the dryer. Can we use the the electronic control and how does it work??
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor quality control
on October 23, 2025
Posted by: Sad Home owner
[This review was collected as part of a promotion.] I moved into a new build condo and I was not able used the dryer. The dryer had a faulty switch on a brand new unit. The technician was schedule from the warranty but had to reschedule due to parts not instock. I had not been able to used something I had purchased for almost a month.
Written by a customer while visiting whirlpool.com