Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Smart Front Load ENERGY STAR Gas Dryer with Steam Capabilities - Silver
Average customer rating
4.1
(80 Reviews)
Rating breakdown 80 reviews
5 Stars
45
4 Stars
18
3 Stars
6
2 Stars
3
1 Star
8
76%of customers recommend this product.
(
29 out of
38)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Smart Front Load ENERGY STAR Gas Dryer with Steam Capabilities - Silver
Customer Rating
1
Awful. Wish I could send it back.
on December 23, 2025
Posted by: JLo81
[This review was collected as part of a promotion.] Terrible! The door is leaking and the machine is frustrating and time consuming to use. I bought this as an upgrade to another Whirlpool machine and I wish I had the old one back.
Response from whirlpool.comBy Branded Team, Consumer Care, January 6, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case # 885918
We’re looking forward to hearing from you.
Kari V.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice washer
on December 16, 2025
Posted by: Joanne
[This review was collected as part of a promotion.] Great washer. A bit taller than my last one.
Very electronic
Very electronic
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features!
on December 11, 2025
Posted by: Daffer 1
[This review was collected as part of a promotion.] We bought this dryer about 1 month ago and it seems to be working great. A users manual would be helpful.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the steam features
on December 8, 2025
Posted by: Eddie 1
[This review was collected as part of a promotion.] About this about a month ago, and I’ve really enjoyed this dryer. It has been a lifesaver very easy To use a very dependable. The tub size is excellent for blankets and comforters.
Written by a customer while visiting whirlpool.com
Customer Rating
3
The verdict is still out
on November 30, 2025
Posted by: PMF1
from Scottsdale AZ
[This review was collected as part of a promotion.] I purchased this set as a replacement for my Whirlpool Duet washer/dryer. That being said, although this W/D are quieter, the wash always seems to be a bit wetter than with the Duet washer and the dryer does not get clothes as dry, requiring extra time with most every cycle. The on/off buttons are very touch sensitive so sometimes you have turned it on and then turned it off because you didn't realize it had turned on.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Updated our 20 year old dryer
on November 25, 2025
Posted by: Donazam
from Huntington Beach, CA
[This review was collected as part of a promotion.] Too early to tell, but so far it's working as advertised. No issues, thank God. If this unit lasts as long as our Kenmore (Whirlpool) it should outlive me.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features!
on November 10, 2025
Posted by: Lisa
[This review was collected as part of a promotion.] Very happy with my new dryer! It doesn't leave marks on my clothing like my last one did
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not thrilled
on November 9, 2025
Posted by: PRK46
from Minnesota
[This review was collected as part of a promotion.] I have had this appliance for about a month. It is difficult to use. It takes very long to dry normal loads, especially when drying special loads on low. 60 minutes of drying time at medium heat doesn't dry a normal load of clothes. This machine is less efficient than my previous dryer that was 20 years old. When I open the door, it is cold as if outside air has gathered in the drum. That's confusing. Safety information says not to dry some things that should be able to dried. For example, some pillows that are labeled as washable can't be dried in this machine, and those pillows would never air dry properly.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com