Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Smart Front Load ENERGY STAR Gas Dryer with Steam Capabilities - Silver
Average customer rating
4.1
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
48
4 Stars
18
3 Stars
6
2 Stars
3
1 Star
8
78%of customers recommend this product.
(
32 out of
41)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Smart Front Load ENERGY STAR Gas Dryer with Steam Capabilities - Silver
Customer Rating
4
Quasi-steam
on January 1, 2026
Posted by: Scotty B
from Las Vegas, Nevada
[This review was collected as part of a promotion.] It has been about two months since the purchase of this dryer. Very nice dryer and would be five stars if not for my dissatisfaction with the “steam” feature. That feature is more of a quasi-steam, being that it doesn’t really emit steam at all. It is really just a fine mist of water that becomes heated to an evaporation point within the dryer. That coupled with the fact that the feature can only be used with a full load, otherwise the spray will shoot past the clothes and accumulate on the door only to run out onto the floor. My only other complaint would be the very generic and non-technical owner’s manual provided. There are no in-depth descriptions of features, exploded assembly drawings, or part numbers.
Other than that, this is a very nice dryer and I would have bought even if knowing about the “steam” dissatisfaction.
Other than that, this is a very nice dryer and I would have bought even if knowing about the “steam” dissatisfaction.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
New purchase
on December 29, 2025
Posted by: RoxyB
[This review was collected as part of a promotion.] Barely had it for 2 weeks. So far working great. Not crazy about the design of the lint filter.
Written by a customer while visiting whirlpool.com
Customer Rating
4
So many great features
on December 23, 2025
Posted by: Tj56
[This review was collected as part of a promotion.] I have been pleased with my dryer .The only improvement I would make is to gave the function lit up. They are hard to read in the laundry room ⁴wr
Written by a customer while visiting whirlpool.com
Customer Rating
1
Awful. Wish I could send it back.
on December 23, 2025
Posted by: JLo81
[This review was collected as part of a promotion.] Terrible! The door is leaking and the machine is frustrating and time consuming to use. I bought this as an upgrade to another Whirlpool machine and I wish I had the old one back.
Response from whirlpool.comBy Branded Team, Consumer Care, January 6, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case # 885918
We’re looking forward to hearing from you.
Kari V.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice washer
on December 16, 2025
Posted by: Joanne
[This review was collected as part of a promotion.] Great washer. A bit taller than my last one.
Very electronic
Very electronic
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features!
on December 11, 2025
Posted by: Daffer 1
[This review was collected as part of a promotion.] We bought this dryer about 1 month ago and it seems to be working great. A users manual would be helpful.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the steam features
on December 8, 2025
Posted by: Eddie 1
[This review was collected as part of a promotion.] About this about a month ago, and I’ve really enjoyed this dryer. It has been a lifesaver very easy To use a very dependable. The tub size is excellent for blankets and comforters.
Written by a customer while visiting whirlpool.com
Customer Rating
3
The verdict is still out
on November 30, 2025
Posted by: PMF1
from Scottsdale AZ
[This review was collected as part of a promotion.] I purchased this set as a replacement for my Whirlpool Duet washer/dryer. That being said, although this W/D are quieter, the wash always seems to be a bit wetter than with the Duet washer and the dryer does not get clothes as dry, requiring extra time with most every cycle. The on/off buttons are very touch sensitive so sometimes you have turned it on and then turned it off because you didn't realize it had turned on.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com