Customer reviews from Samsung US
Samsung - Galaxy Watch Ultra Trail Band - Orange
Average customer rating
3.7
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
55
4 Stars
11
3 Stars
9
2 Stars
12
1 Star
18
60%of customers recommend this product.
(
42 out of
70)
Customer Reviews for Samsung - Galaxy Watch Ultra Trail Band - Orange
Customer Rating
1
Rough, stiff, scratchy and terribly uncomfortable.
on February 12, 2025
Posted by: Cody Matheson
from Vancouver
Expertise:Expert
Verified Purchase:Yes
I purchased this band with my Galaxy Watch Ultra and was thoroughly disappointed with it. I contacted support and was instructed to return it to exchange for a different band. After 8 miserable weeks with no band at all, they sent back the exact same band. AVOID
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R, February 19, 2025
Hey There Cody Matheson,
We appreciate you sharing your experience with the Galaxy Watch Ultra Band. Comfort and durability are essential when it comes to watch bands, and your feedback is important to us. The Trail Band is specifically designed to be tough enough for adventures while ensuring a secure fit. Finding the right band can significantly enhance your interaction with your watch, as well as your daily wear and personal style. We have included a YouTube video below that showcases all the watch bands available for your Galaxy Watch Ultra. We invite you to give our Samsung Support Team another chance, and we hope to provide you with options that meet your needs. Thank you for being a valued member of the Samsung family. We look forward to hearing from you!! -Ty
Galaxy Watch Ultra: Introducing Band Lineup | Samsung
https://www.youtube.com/watch?v=3PDI-EjJ7w4
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We appreciate you sharing your experience with the Galaxy Watch Ultra Band. Comfort and durability are essential when it comes to watch bands, and your feedback is important to us. The Trail Band is specifically designed to be tough enough for adventures while ensuring a secure fit. Finding the right band can significantly enhance your interaction with your watch, as well as your daily wear and personal style. We have included a YouTube video below that showcases all the watch bands available for your Galaxy Watch Ultra. We invite you to give our Samsung Support Team another chance, and we hope to provide you with options that meet your needs. Thank you for being a valued member of the Samsung family. We look forward to hearing from you!! -Ty
Galaxy Watch Ultra: Introducing Band Lineup | Samsung
https://www.youtube.com/watch?v=3PDI-EjJ7w4
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Written by a customer while visiting Samsung US
Posted by: Chad
from Southern U.S.
Verified Purchase:Yes
Absolutely love it.
Samsung always finds a way to outdo itself
Samsung always finds a way to outdo itself
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nickolas
from Duluth, MN
Expertise:Intermediate
Verified Purchase:Yes
I like the band its really comfy, and works well for all activities. My only dislike is the materials holds sweat, so i have another band for heavy sweating activities.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TOYSTOTECH
from CINCINNATI OHIO
Expertise:Expert
Verified Purchase:Yes
I love it VERY COMFY NOT ITCHEY LIKE THE RUBBER ONE....A+++++
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: M Alomari
from Michigan
Verified Purchase:Yes
Initially had a little difficulty figuring out how to install the band. But figured it out. Like its color but not the material (as it can get wet being a fabric) Prefer silicone. But Samsung was out at time of purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: DotCom
Verified Purchase:Yes
Excellant watch, i am happy with all of the enhancements. So thank you
Written by a customer while visiting Samsung US
Posted by: Praneeth
Expertise:Intermediate
Verified Purchase:Yes
Comfortable wearable. Excellent looks. Easy to strap in and out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
A good quality band; just not the one for me.
on February 22, 2025
Posted by: Wayne D
from Overland Park, KS
Verified Purchase:Yes
This just wasn't the band for me. It is good quality. I found the clasp mechanism difficult to manage. The texture of the band against my skin was unconfortable.
Response from Samsung USBy R&R, February 24, 2025
Hello Wayne D,
Thank you for sharing your thoughts on your Galaxy Watch Ultra Trail Band. We design our watch band to allow for durability and comfort, but we understand that different styles suit different preferences. While we aim to make all our watch bands versatile, we acknowledge that a different band type may better meet your needs. We offer a wide variety of methods and options for wearing our watch bands, all designed for durability and performance, especially for those with an active lifestyle. Your insights on the clasp mechanism and texture are greatly appreciated, as comfort is a key factor in any wearable. We encourage you to watch the YouTube video "Galaxy Watch Ultra: Introducing Band Lineup | Samsung" to see how different watch bands can be worn, and perhaps you'll find one that you really like. Once again, thank you for your input. We want to express our sincere gratitude for your support of Samsung! -Ty
https://www.youtube.com/watch?v=3PDI-EjJ7w4
Galaxy Watch Ultra: Introducing Band Lineup | Samsung
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Thank you for sharing your thoughts on your Galaxy Watch Ultra Trail Band. We design our watch band to allow for durability and comfort, but we understand that different styles suit different preferences. While we aim to make all our watch bands versatile, we acknowledge that a different band type may better meet your needs. We offer a wide variety of methods and options for wearing our watch bands, all designed for durability and performance, especially for those with an active lifestyle. Your insights on the clasp mechanism and texture are greatly appreciated, as comfort is a key factor in any wearable. We encourage you to watch the YouTube video "Galaxy Watch Ultra: Introducing Band Lineup | Samsung" to see how different watch bands can be worn, and perhaps you'll find one that you really like. Once again, thank you for your input. We want to express our sincere gratitude for your support of Samsung! -Ty
https://www.youtube.com/watch?v=3PDI-EjJ7w4
Galaxy Watch Ultra: Introducing Band Lineup | Samsung
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US