Customer reviews from Samsung US
Samsung - Galaxy Watch Ultra Trail Band - Orange
Average customer rating
3.7
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
59
4 Stars
12
3 Stars
9
2 Stars
12
1 Star
18
62%of customers recommend this product.
(
45 out of
73)
Customer Reviews for Samsung - Galaxy Watch Ultra Trail Band - Orange
Customer Rating
5
Comfortable watch band finally with easy connect
on January 18, 2025
Posted by: Nichole F
from Virginia Beach, VA
Expertise:Intermediate
Verified Purchase:Yes
Love the new watch band connectors! It makes changing bands a breeze. However, because it is so new, there are not many options for changing of bands, etc. The trail band specifically is light, easy to put on and take off, and stays secure. My wrist doesn't get irritated from sweat or heat like many other bands can often do. I do wish Samsung offered a wider variety of colors/options, but glad they didn't stick with the plastic style bands from past galaxy watches. Overall, highly recommend this watch and band.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 24, 2025
Hi Nichole F,
Thank you for sharing your detailed feedback on the Galaxy Watch Ultra Trail Band! We're thrilled to hear that you enjoy the easy-connect feature and the comfort it provides. Your suggestion for offering more color and style options is valuable, and we appreciate your thoughtful insights. It’s fantastic to know that the band meets your expectations for both functionality and design. Thank you for recommending it, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your detailed feedback on the Galaxy Watch Ultra Trail Band! We're thrilled to hear that you enjoy the easy-connect feature and the comfort it provides. Your suggestion for offering more color and style options is valuable, and we appreciate your thoughtful insights. It’s fantastic to know that the band meets your expectations for both functionality and design. Thank you for recommending it, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: David
Verified Purchase:Yes
Good quality, easy to use, take on and off, and is comfortable for daily use. Doesn't feel overly tight and I get good amd consistent readings. So far it's held up well for a few weeks, we'll see how the long term use hold up but so far it's looki g good.
Response from Samsung USBy R&R, January 27, 2025
Hi David,
Thank you for sharing your feedback on your Galaxy Watch Ultra Trail Band! We're pleased to hear that you're enjoying your watch band. Our goal is to create watch bands that are both durable and stylish. Most importantly, we want them to complement your watch while allowing you to go about your day comfortably, so you can wear your watch without it being a nuisance. We appreciate you reaching out, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on your Galaxy Watch Ultra Trail Band! We're pleased to hear that you're enjoying your watch band. Our goal is to create watch bands that are both durable and stylish. Most importantly, we want them to complement your watch while allowing you to go about your day comfortably, so you can wear your watch without it being a nuisance. We appreciate you reaching out, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Knoxville Tennessee
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love this band. And I love my Galaxy Watch Ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, May 13, 2025
Hey, hey Kyle Johnson,
Thanks for taking the time to leave a review. The Galaxy Watch Ultra Trail Band was designed with your needs in mind—from lightweight fabric and Triangle Latch and Hook to easy interaction with your smartwatch; it’s all about elevating your experience. We thank you for your enthusiasm and for making Samsung your go-to choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for taking the time to leave a review. The Galaxy Watch Ultra Trail Band was designed with your needs in mind—from lightweight fabric and Triangle Latch and Hook to easy interaction with your smartwatch; it’s all about elevating your experience. We thank you for your enthusiasm and for making Samsung your go-to choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Rough, stiff, scratchy and terribly uncomfortable.
on February 12, 2025
Posted by: Cody Matheson
from Vancouver
Expertise:Expert
Verified Purchase:Yes
I purchased this band with my Galaxy Watch Ultra and was thoroughly disappointed with it. I contacted support and was instructed to return it to exchange for a different band. After 8 miserable weeks with no band at all, they sent back the exact same band. AVOID
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R, February 19, 2025
Hey There Cody Matheson,
We appreciate you sharing your experience with the Galaxy Watch Ultra Band. Comfort and durability are essential when it comes to watch bands, and your feedback is important to us. The Trail Band is specifically designed to be tough enough for adventures while ensuring a secure fit. Finding the right band can significantly enhance your interaction with your watch, as well as your daily wear and personal style. We have included a YouTube video below that showcases all the watch bands available for your Galaxy Watch Ultra. We invite you to give our Samsung Support Team another chance, and we hope to provide you with options that meet your needs. Thank you for being a valued member of the Samsung family. We look forward to hearing from you!! -Ty
Galaxy Watch Ultra: Introducing Band Lineup | Samsung
https://www.youtube.com/watch?v=3PDI-EjJ7w4
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate you sharing your experience with the Galaxy Watch Ultra Band. Comfort and durability are essential when it comes to watch bands, and your feedback is important to us. The Trail Band is specifically designed to be tough enough for adventures while ensuring a secure fit. Finding the right band can significantly enhance your interaction with your watch, as well as your daily wear and personal style. We have included a YouTube video below that showcases all the watch bands available for your Galaxy Watch Ultra. We invite you to give our Samsung Support Team another chance, and we hope to provide you with options that meet your needs. Thank you for being a valued member of the Samsung family. We look forward to hearing from you!! -Ty
Galaxy Watch Ultra: Introducing Band Lineup | Samsung
https://www.youtube.com/watch?v=3PDI-EjJ7w4
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Chad
from Southern U.S.
Verified Purchase:Yes
Absolutely love it.
Samsung always finds a way to outdo itself
Samsung always finds a way to outdo itself
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nickolas
from Duluth, MN
Expertise:Intermediate
Verified Purchase:Yes
I like the band its really comfy, and works well for all activities. My only dislike is the materials holds sweat, so i have another band for heavy sweating activities.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TOYSTOTECH
from CINCINNATI OHIO
Expertise:Expert
Verified Purchase:Yes
I love it VERY COMFY NOT ITCHEY LIKE THE RUBBER ONE....A+++++
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: M Alomari
from Michigan
Verified Purchase:Yes
Initially had a little difficulty figuring out how to install the band. But figured it out. Like its color but not the material (as it can get wet being a fabric) Prefer silicone. But Samsung was out at time of purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US