Customer reviews from Samsung US
Samsung - Galaxy Watch Ultra Trail Band - Orange
Average customer rating
3.7
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
55
4 Stars
11
3 Stars
9
2 Stars
12
1 Star
18
60%of customers recommend this product.
(
42 out of
70)
Customer Reviews for Samsung - Galaxy Watch Ultra Trail Band - Orange
Customer Rating
5
The best watch strap for the galaxy Ultra watch
on July 25, 2024
Posted by: Dreggy86
from San Ramon, CA
Expertise:Intermediate
Great watch strap for me, fits perfectly, easily adjustable, and the material used to make it seems rock solid for rugged excersing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Pulled it out of box
on January 28, 2026
Posted by: Face
To small feels like my wrist is in handcuffs.... disappointed in the band it's not even adjustable....
Response from Samsung USBy R&R, January 29, 2026
Hey Face,
Thank you for sharing your thoughts on the Galaxy Watch Ultra Trail Band. Comfort and fit are key to how a watch feels throughout the day, and wrist sizes vary greatly among users. Samsung offers bands designed for different styles and wrist sizes, providing a variety of options within our ecosystem so users can select what feels best for daily wear. Your feedback highlights the importance of personalization in accessories. We encourage you to explore our wide range of Watch Ultra accessories and bands to find the ideal match for your preferences and style. We appreciate your involvement in the Samsung experience.
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy Watch Ultra Trail Band. Comfort and fit are key to how a watch feels throughout the day, and wrist sizes vary greatly among users. Samsung offers bands designed for different styles and wrist sizes, providing a variety of options within our ecosystem so users can select what feels best for daily wear. Your feedback highlights the importance of personalization in accessories. We encourage you to explore our wide range of Watch Ultra accessories and bands to find the ideal match for your preferences and style. We appreciate your involvement in the Samsung experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Very nice looking and well made
on August 5, 2024
Posted by: Schillyyy
from San Francisco, California
Expertise:Expert
I just got this today and I'm impressed. It seems to be very high quality and it's very comfortable. The clasp seems to be made out of titanium, which is a nice touch. Overall I am really happy with it.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: AKKIBBLES
Verified Purchase:Yes
The White Sand trail band is a pain to adjust. The clasp came undone when doing normal activities and I almost lost my watch
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, January 20, 2026
Hi there AKKIBBLES,
Thank you for sharing your thoughts on the Galaxy Watch Ultra Trail Band. Designed for active lifestyles, the trail band emphasizes durability and comfort during a wide range of activities. Hearing how the fit and clasp perform during everyday movement is important as Samsung continues to improve wearable accessories with performance and peace of mind in mind. If your watch band is causing any pain please refrain from continual use. Please be advised, Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. Please contact our Samsung Support Team to discuss warranty options and other watch band options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy Watch Ultra Trail Band. Designed for active lifestyles, the trail band emphasizes durability and comfort during a wide range of activities. Hearing how the fit and clasp perform during everyday movement is important as Samsung continues to improve wearable accessories with performance and peace of mind in mind. If your watch band is causing any pain please refrain from continual use. Please be advised, Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. Please contact our Samsung Support Team to discuss warranty options and other watch band options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
very comfortable! does get stained...
on August 7, 2024
Posted by: aa96
Expertise:Expert
very comfortable but stains very easy. also the latch with the Samsung logo scratches easily.
I would recommend this to a friend!
Features
5
Performance
4
Design
2
Value
2
Written by a customer while visiting Samsung US
Posted by: Jeremy S
from Ehrhardt, SC
Expertise:Expert
Verified Purchase:Yes
It is very pretty out of the box and is mostly comfortable to wear.
Problem arises if you don't live in a bubble. This thing shows dirt like crazy and is changing color due to normal wear. As a "trail" band i thought it would be more color fast and dirt resistant. If your going to get dirty at all, pick a different color or band all together.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R, March 4, 2025
Hi Jeremy,
Thank you for sharing your experience with your Galaxy Watch Ultra Trail Band. As much as we want to provide our users with a comfortable, durable watch band, we understand the importance of keeping its appearance. As you go about your day, you encounter the elements around you. We suggest taking off your watch for a cleaning from time to time. Failure to do so may result in the accumulation of dirt and sweat, leading to skin irritation and deterioration of the band. Clean your wrist and the watch strap or band after exercising or sweating. Clean it with a soft, lint-free cloth, and dry it thoroughly. Ensure the Galaxy Watch/Fit is not exposed to dust, sweat, ink, oil, or chemical products, such as cosmetics, sunscreen, antibacterial spray, hand cleaner, detergent, or insecticides. If the watch gets stained or contains foreign materials, wipe it with a moistened, soft-bristle toothbrush. Clean the rubber watchband with clean water and dry it thoroughly. Clean a leather band with a smooth, lint-free cloth. We hope some of these tips can help. If you have any other questions or suggestions, please reach out. We thank you again for your feedback. We thank you for choosing Samsung! -Ty
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00084602/
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience with your Galaxy Watch Ultra Trail Band. As much as we want to provide our users with a comfortable, durable watch band, we understand the importance of keeping its appearance. As you go about your day, you encounter the elements around you. We suggest taking off your watch for a cleaning from time to time. Failure to do so may result in the accumulation of dirt and sweat, leading to skin irritation and deterioration of the band. Clean your wrist and the watch strap or band after exercising or sweating. Clean it with a soft, lint-free cloth, and dry it thoroughly. Ensure the Galaxy Watch/Fit is not exposed to dust, sweat, ink, oil, or chemical products, such as cosmetics, sunscreen, antibacterial spray, hand cleaner, detergent, or insecticides. If the watch gets stained or contains foreign materials, wipe it with a moistened, soft-bristle toothbrush. Clean the rubber watchband with clean water and dry it thoroughly. Clean a leather band with a smooth, lint-free cloth. We hope some of these tips can help. If you have any other questions or suggestions, please reach out. We thank you again for your feedback. We thank you for choosing Samsung! -Ty
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00084602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Jason S
Verified Purchase:Yes
Very nice band and comfy band clip is great and easy to use
Written by a customer while visiting Samsung US
Posted by: mgoetting
Expertise:Intermediate
Verified Purchase:Yes
Very solid and clever in design. It's different than a traditional strap.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US