Customer reviews from Samsung US
Samsung - Galaxy Watch Ultra Trail Band - Orange
Average customer rating
3.7
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
59
4 Stars
12
3 Stars
9
2 Stars
12
1 Star
18
62%of customers recommend this product.
(
45 out of
73)
Customer Reviews for Samsung - Galaxy Watch Ultra Trail Band - Orange
Posted by: AtomIX
from nyc
Expertise:Expert
Verified Purchase:Yes
It's not a good looking band up close, almost looks dirty. Not very strechy and chafing on my wrist. I would nto reccomend
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 21, 2025
Hello AtomIX,
Thank you for reaching out and sharing your experience with your Galaxy Watch Ultra Trail Band. We understand that wearing the watch band for an extended period can cause wear and tear, and your wrist may become accustomed to having something on it. We recommend cleaning your watch band regularly to maintain its condition. Additionally, adjusting your watch for a more comfortable fit is important.
We will provide a link below to an excellent article that offers more details on how to get the most out of your watch and band, as well as tips for maintenance.
Thank you again for reaching out and for choosing Samsung.
https://www.samsung.com/us/support/answer/ANS00084602/
-Ty
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Thank you for reaching out and sharing your experience with your Galaxy Watch Ultra Trail Band. We understand that wearing the watch band for an extended period can cause wear and tear, and your wrist may become accustomed to having something on it. We recommend cleaning your watch band regularly to maintain its condition. Additionally, adjusting your watch for a more comfortable fit is important.
We will provide a link below to an excellent article that offers more details on how to get the most out of your watch and band, as well as tips for maintenance.
Thank you again for reaching out and for choosing Samsung.
https://www.samsung.com/us/support/answer/ANS00084602/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Meh
on January 31, 2025
Posted by: Redz
I am not impressed with the band. I'm definitely going to replace it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, February 3, 2025
Hello Redz,
Thank you for reviewing your new Galaxy Watch Ultra Trail Band. Its lightweight design provides security during intense activities and integrates seamlessly with the Galaxy Watch Ultra. The ability to customize the band to fit your wrist and suit your daily usage makes the Trail Band one of the most versatile options available for your smartwatch.
If you'd like to discuss alternative bands that might better match your functionality and style, please reach out to our Samsung Support Team. We would be happy to go over our watch band selections with you. Thank you for choosing Samsung!
-Ty
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Thank you for reviewing your new Galaxy Watch Ultra Trail Band. Its lightweight design provides security during intense activities and integrates seamlessly with the Galaxy Watch Ultra. The ability to customize the band to fit your wrist and suit your daily usage makes the Trail Band one of the most versatile options available for your smartwatch.
If you'd like to discuss alternative bands that might better match your functionality and style, please reach out to our Samsung Support Team. We would be happy to go over our watch band selections with you. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Hernando Florida
Expertise:Intermediate
Verified Purchase:Yes
Regular use stretching noticed of band and dirty looking after first few days
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R, March 3, 2025
Hi Stacey R Barnes,
Thank you for reaching out and sharing your experience with your Galaxy Watch Ultra Trail Band. The watch band is an important part of your smartwatch and its functionality. To keep your watch band looking great, follow these simple cleaning tips:
1. **Clean your wrist and the watch band** after exercising or sweating.
2. Use a soft, lint-free cloth to clean both your wrist and the strap or band, and dry it thoroughly.
3. Avoid exposing your Galaxy Watch or band to dust, sweat, ink, oil, or any chemical products, such as cosmetics, sunscreen, antibacterial spray, hand cleaner, detergent, or insecticides.
4. If your watch gets stained or collects foreign materials, gently wipe it with a moistened, soft-bristle toothbrush.
5. For rubber bands, clean them with clean water and dry thoroughly.
6. For leather bands, use a soft, lint-free cloth for cleaning.
These tips will help you maintain both your watch band and your watch as you go about your daily activities. Thank you for being a part of the Samsung Team!
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00084602/
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Thank you for reaching out and sharing your experience with your Galaxy Watch Ultra Trail Band. The watch band is an important part of your smartwatch and its functionality. To keep your watch band looking great, follow these simple cleaning tips:
1. **Clean your wrist and the watch band** after exercising or sweating.
2. Use a soft, lint-free cloth to clean both your wrist and the strap or band, and dry it thoroughly.
3. Avoid exposing your Galaxy Watch or band to dust, sweat, ink, oil, or any chemical products, such as cosmetics, sunscreen, antibacterial spray, hand cleaner, detergent, or insecticides.
4. If your watch gets stained or collects foreign materials, gently wipe it with a moistened, soft-bristle toothbrush.
5. For rubber bands, clean them with clean water and dry thoroughly.
6. For leather bands, use a soft, lint-free cloth for cleaning.
These tips will help you maintain both your watch band and your watch as you go about your daily activities. Thank you for being a part of the Samsung Team!
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00084602/
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Sroth
from Texas
Expertise:Beginner
Verified Purchase:Yes
Uncomfortable to wear all day. It collects sweat and water from washing my hands and causes irritation.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
5
Response from Samsung USBy R&R, March 3, 2025
Howdy Sroth,
We appreciate you for taking the time to share your experience with your Galaxy Watch Ultra Trail Band. Being on the go and going about your daily activity, we understand the importance of having your watch band keep up with you and the functionality of your watch itself. We recommend a comfortable fit while on your wrist, ensuring you keep your watch band and smartwatch clean. You can achieve this by doing the following. Clean your wrist and the watch strap or band after exercising or sweating. Clean it with a soft, lint-free cloth, and dry it thoroughly. Ensure the Galaxy Watch/Fit is not exposed to dust, sweat, ink, oil, or chemical products, such as cosmetics, sunscreen, antibacterial spray, hand cleaner, detergent, or insecticides. If the watch gets stained or contains foreign materials, wipe it with a moistened, soft bristle toothbrush. Clean the rubber watchband with clean water and dry it thoroughly. Clean a leather band with a smooth, lint-free cloth. If you have any questions about your watch band and would like to share, please contact our Samsung Support Team to further assist. We want to thank you for sharing your insight. We’re grateful for your support of Samsung! -Ty
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00084602/
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We appreciate you for taking the time to share your experience with your Galaxy Watch Ultra Trail Band. Being on the go and going about your daily activity, we understand the importance of having your watch band keep up with you and the functionality of your watch itself. We recommend a comfortable fit while on your wrist, ensuring you keep your watch band and smartwatch clean. You can achieve this by doing the following. Clean your wrist and the watch strap or band after exercising or sweating. Clean it with a soft, lint-free cloth, and dry it thoroughly. Ensure the Galaxy Watch/Fit is not exposed to dust, sweat, ink, oil, or chemical products, such as cosmetics, sunscreen, antibacterial spray, hand cleaner, detergent, or insecticides. If the watch gets stained or contains foreign materials, wipe it with a moistened, soft bristle toothbrush. Clean the rubber watchband with clean water and dry it thoroughly. Clean a leather band with a smooth, lint-free cloth. If you have any questions about your watch band and would like to share, please contact our Samsung Support Team to further assist. We want to thank you for sharing your insight. We’re grateful for your support of Samsung! -Ty
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00084602/
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Garee
from New York ny
Expertise:Intermediate
Verified Purchase:Yes
It’s too tight and bulky would rather like a metal band
I would recommend this to a friend!
Features
2
Performance
2
Design
2
Value
4
Response from Samsung USBy R&R, March 6, 2025
Ahoy Garee,
Thank you for taking the time to share your input on your Galaxy Watch Ultra Trail Band. Having a watch band that can keep up with you is vital. You want to know your watch will be functional when necessary for proper tracking and to allow for whatever the day has to bring. The Trail Band has lightweight fabric and a Triangle Latch and Hook that fits around your wrist. Adjusting can help the band find the proper comfort for you. We thank you for your insight. Thanks for being part of the Samsung family! -Ty
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Thank you for taking the time to share your input on your Galaxy Watch Ultra Trail Band. Having a watch band that can keep up with you is vital. You want to know your watch will be functional when necessary for proper tracking and to allow for whatever the day has to bring. The Trail Band has lightweight fabric and a Triangle Latch and Hook that fits around your wrist. Adjusting can help the band find the proper comfort for you. We thank you for your insight. Thanks for being part of the Samsung family! -Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Kel Paul
from New york
Expertise:Beginner
Verified Purchase:Yes
I do not like the design on one side, since it does not look symmetrical with the other end when the watch is fastened on the wrist.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R, May 7, 2025
Hi Kel Paul,
We appreciate your input and value your voice. The Galaxy Watch Ultra Trail Band was crafted to deliver reliable experiences, particularly with lightweight fabric and a Triangle Latch and Hook that fit comfortably around your wrist. We value your feedback as we are always looking to discover how users are interacting with our accessories with their devices. Thank you for your feedback. We’re grateful to have you as a part of the Samsung community.
-Ty
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We appreciate your input and value your voice. The Galaxy Watch Ultra Trail Band was crafted to deliver reliable experiences, particularly with lightweight fabric and a Triangle Latch and Hook that fit comfortably around your wrist. We value your feedback as we are always looking to discover how users are interacting with our accessories with their devices. Thank you for your feedback. We’re grateful to have you as a part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Localdude5000
from WA
Expertise:Intermediate
Verified Purchase:Yes
High quality build and sturdy, but band material is rough on the skin, prefer the stock ultra band over this one in most activities. Clasp is too complicated to adjust throught the day.
Features
3
Performance
4
Design
3
Value
2
Response from Samsung USBy R&R, September 2, 2025
Hi Localdude5000, Thank you for sharing your insight on your Galaxy Watch Ultra Trail Band. We appreciate you taking the time to share your experience and how it is working out for you. We understand that smartwatch accessories always come down to preference. We welcome you to explore our other watch band and accessory options. Thank you for reaching out and for choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Confusing but works. Went back to Titanium band.
on September 21, 2025
Posted by: LoonaC
Verified Purchase:Yes
Most confusing watch band I've ever used. So, to help out. Pull back on the triangles. Flip one side up so you can slide the pins out for the other side. Then put it back in a spot where the band fits your wrist. Confused? So was l but I figured it out.
Response from Samsung USBy R&R, September 23, 2025
Hey there LoonaC, Thank you so much for sharing your feedback on the Galaxy Watch Ultra Trail Band! We love hearing from our customers and learning about your experiences. If you're finding it tricky to adjust the band, please keep in mind that it's made with sturdy materials to give you a snug fit, perfect for an active lifestyle once it's properly set. It's designed to keep up with you all day long. For a helpful live demo on how the band fits with your Galaxy Watch Ultra, be sure to check out the YouTube video linked below. Thanks again for your review—we truly appreciate you choosing Samsung! Galaxy Watch Ultra: Introducing Band Lineup | Samsung
https://www.youtube.com/watch?v=3PDI-EjJ7w4
-Ty
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https://www.youtube.com/watch?v=3PDI-EjJ7w4
-Ty
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Written by a customer while visiting Samsung US