Customer reviews from Samsung US
Samsung - Galaxy Watch Ultra Trail Band - Orange
Average customer rating
3.7
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
59
4 Stars
12
3 Stars
9
2 Stars
12
1 Star
18
62%of customers recommend this product.
(
45 out of
73)
Customer Reviews for Samsung - Galaxy Watch Ultra Trail Band - Orange
Posted by: MiFr
from Texas
Expertise:Intermediate
Verified Purchase:Yes
I do not like the color of the band It seems like is ingrained with dirt,
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
1
Response from Samsung USBy R&R, March 21, 2025
Hello MiFr,
Thank you for taking the time to share your thoughts on the Galaxy Watch Ultra Trail Band. We appreciate your feedback and understand how important color and design are when choosing accessories. The Galaxy Watch Ultra Trail Band is designed to be both stylish and durable, making it a great companion for everyday wear and active lifestyles. The article linked below has tips and tricks on how to keep your watch band in its best condition. Thank you for reaching out. We thank you for choosing Samsung!
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
-Ty
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Thank you for taking the time to share your thoughts on the Galaxy Watch Ultra Trail Band. We appreciate your feedback and understand how important color and design are when choosing accessories. The Galaxy Watch Ultra Trail Band is designed to be both stylish and durable, making it a great companion for everyday wear and active lifestyles. The article linked below has tips and tricks on how to keep your watch band in its best condition. Thank you for reaching out. We thank you for choosing Samsung!
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: YANKEEBOMBERS27
Verified Purchase:Yes
VERY COMFORTABLE AND DURABLE!! VERY STYLISH COLOR!
Response from Samsung USBy R&R, March 22, 2025
Good day YANKEEBOMBERS27,
We love learning that you are enjoying the Galaxy Watch Ultra Trail Band! Its comfort, durability, and sleek design make it a great choice for any occasion, whether you are on the go or keeping things stylish! We thank you for your review and for being a part of the Samsung family!
-Ty
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We love learning that you are enjoying the Galaxy Watch Ultra Trail Band! Its comfort, durability, and sleek design make it a great choice for any occasion, whether you are on the go or keeping things stylish! We thank you for your review and for being a part of the Samsung family!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Jim B
Verified Purchase:Yes
I like the appearance of the band, and it's comfortable. But I replaced it pretty quickly with a band similar to my previous watch band. The problem with this band is that it's difficult to get on and snugged down! To get it off of my hand, I need to fully 'expand' it, and it's difficult to tighten it up with one hand when I put it on.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, March 31, 2025
Hi Jim B,
Thank you for sharing your experience with the Galaxy Watch Ultra Trail Band. We value feedback like yours because it helps us understand how our customers use their accessories with our devices.
While Samsung watches come in different shapes and sizes, many share the same band width. As long as you have the correct width, you can easily switch out bands whenever you like. Official Samsung watch bands are available in two sizes:
- Size S/M fits wrists measuring 130mm to 190mm.
- Size M/L fits wrists measuring 145mm to 205mm.
Please measure your wrist to determine the correct size. The YouTube video linked below will help you learn more about your watch band and discover other options in the Galaxy Watch Ultra lineup.
Thank you again for your review and for being part of the Samsung family!
Galaxy Watch Ultra: Introducing Band Lineup | Samsung
https://www.youtube.com/watch?v=3PDI-EjJ7w4
-Ty
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Thank you for sharing your experience with the Galaxy Watch Ultra Trail Band. We value feedback like yours because it helps us understand how our customers use their accessories with our devices.
While Samsung watches come in different shapes and sizes, many share the same band width. As long as you have the correct width, you can easily switch out bands whenever you like. Official Samsung watch bands are available in two sizes:
- Size S/M fits wrists measuring 130mm to 190mm.
- Size M/L fits wrists measuring 145mm to 205mm.
Please measure your wrist to determine the correct size. The YouTube video linked below will help you learn more about your watch band and discover other options in the Galaxy Watch Ultra lineup.
Thank you again for your review and for being part of the Samsung family!
Galaxy Watch Ultra: Introducing Band Lineup | Samsung
https://www.youtube.com/watch?v=3PDI-EjJ7w4
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Too wide, bit OK
on April 5, 2025
Posted by: TedB
The band is ok, however the proprietary connection means that you have to get a band from Samsung.
That is fine, however the band is 24mm wide. I wear a Road ID for medical reasons, so I am unable to put it on my watch band. Now I wear 2 bands on my wrist. It is not comfortable.
That is fine, however the band is 24mm wide. I wear a Road ID for medical reasons, so I am unable to put it on my watch band. Now I wear 2 bands on my wrist. It is not comfortable.
Response from Samsung USBy R&R, April 7, 2025
Thank you for sharing your feedback on the Galaxy Watch Ultra Trail Band with us, TedB. We appreciate your insights, particularly regarding its proprietary connection and 24mm width. The band is designed to provide a secure fit, ensuring durability and seamless integration with the watch. To enhance safety and preparedness, your Galaxy Watch features advanced emergency options, including fall detection and SOS messaging. In case of a medical emergency, you can easily access your medical details by pressing and holding the Home button and selecting "Medical info" under "Emergency info." First responders can access vital details directly from their watch by adding and updating their medical information on the connected phone. To learn more about using your smartwatch in an emergency, please follow the provided link. We hope you continue to enjoy your watch's functionality, and we're here to help if you need assistance with its features. Thank you for being part of the Samsung family!
Manage your contacts with ease on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10001943/
Use your Samsung smart watch in an emergency situation
https://www.samsung.com/us/support/answer/ANS10002904/
-Ty
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Manage your contacts with ease on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10001943/
Use your Samsung smart watch in an emergency situation
https://www.samsung.com/us/support/answer/ANS10002904/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Logan S
from California
Expertise:Expert
Verified Purchase:Yes
Does not have a premium look, bulky and the not very comfortable
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 7, 2025
Hi Logan S,
Thank you for your feedback regarding the Galaxy Watch Ultra Trail Band. The Trail Band is crafted from lightweight fabric. It features a Triangle Latch and Hook mechanism, allowing you to adjust it for a personalized fit. Its lugless design blends seamlessly with the watch body, providing a sleek look and a snug fit, especially during intense activities. Please check out the link to demonstrate how the watch band can be worn with your Galaxy Watch Ultra. We appreciate your review, as it helps us continue to refine our products for a better experience. If you have any additional insights, we would love to hear them; please reach out to our Samsung Support Team. Thank you for sharing your feedback, and we appreciate you being a valued Samsung customer!
Galaxy Watch7 | Watch Ultra: How to change the Band | Samsung
https://www.youtube.com/watch?v=1ekrP3labuc
-Ty
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Thank you for your feedback regarding the Galaxy Watch Ultra Trail Band. The Trail Band is crafted from lightweight fabric. It features a Triangle Latch and Hook mechanism, allowing you to adjust it for a personalized fit. Its lugless design blends seamlessly with the watch body, providing a sleek look and a snug fit, especially during intense activities. Please check out the link to demonstrate how the watch band can be worn with your Galaxy Watch Ultra. We appreciate your review, as it helps us continue to refine our products for a better experience. If you have any additional insights, we would love to hear them; please reach out to our Samsung Support Team. Thank you for sharing your feedback, and we appreciate you being a valued Samsung customer!
Galaxy Watch7 | Watch Ultra: How to change the Band | Samsung
https://www.youtube.com/watch?v=1ekrP3labuc
-Ty
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Written by a customer while visiting Samsung US
Posted by: Mike S
Verified Purchase:Yes
Extremely comfortable once you find the right fit.
Response from Samsung USBy R&R, April 9, 2025
Hey Mike S,
Finding the perfect fit truly makes all the difference, and it's great to hear that the Galaxy Watch Ultra Trail Band delivers exceptional comfort. Once adjusted to suit your preference, its design really shines, offering a seamless and comfortable experience for everyday wear or active pursuits. We thank you for your wonderful review. Thanks for being part of the Samsung family!
-Ty
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Finding the perfect fit truly makes all the difference, and it's great to hear that the Galaxy Watch Ultra Trail Band delivers exceptional comfort. Once adjusted to suit your preference, its design really shines, offering a seamless and comfortable experience for everyday wear or active pursuits. We thank you for your wonderful review. Thanks for being part of the Samsung family!
-Ty
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Written by a customer while visiting Samsung US
Posted by: SJAM
from USA
Expertise:Expert
Verified Purchase:Yes
The ultra trail band is anesthetically pleasing with a rugged yet still stylish appearance. The downside is the band becomes dirty very easily and without much effort.
No, I would not recommend this to a friend.
Design
3
Value
1
Response from Samsung USBy R&R, April 11, 2025
Hi SJAM,
Thank you for sharing your thoughts on the Galaxy Watch Ultra Trail Band. The Ultra Trail Band certainly makes a strong style statement. Its combination of durability and modern design makes it stand out while keeping up with your daily lifestyle. We understand your maintenance concerns; we recommend using a moistened, soft-bristle toothbrush for cleaning. To learn more about how to keep your watch and watch band in excellent condition, please check out the article titled “How to Properly Wear and Clean Your Samsung Smart Watch,” linked below. We appreciate you reaching out, and thank you for being a valued Samsung customer!
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00084602/
-Ty
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Thank you for sharing your thoughts on the Galaxy Watch Ultra Trail Band. The Ultra Trail Band certainly makes a strong style statement. Its combination of durability and modern design makes it stand out while keeping up with your daily lifestyle. We understand your maintenance concerns; we recommend using a moistened, soft-bristle toothbrush for cleaning. To learn more about how to keep your watch and watch band in excellent condition, please check out the article titled “How to Properly Wear and Clean Your Samsung Smart Watch,” linked below. We appreciate you reaching out, and thank you for being a valued Samsung customer!
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00084602/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Most uncomfortable band
on April 11, 2025
Posted by: Syed
Expertise:Expert
Well this band hands down most uncomfortable band I ever own and I have been wearing Samsung watches & different style bands for a long time.
The hook mechanism is not easy for quick change.
The most uncomfortable thing is the band itself. It leaves huge marks on my wrist. Plus if you have sensitive skin, forget it you will be left with burning marks like mine
Definitely not recommended for wearing it all day long, especially you just can't sleep with this on.
The hook mechanism is not easy for quick change.
The most uncomfortable thing is the band itself. It leaves huge marks on my wrist. Plus if you have sensitive skin, forget it you will be left with burning marks like mine
Definitely not recommended for wearing it all day long, especially you just can't sleep with this on.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 11, 2025
Hello Syed,
Thank you for sharing your detailed experience with your Galaxy Watch Ultra Trail Band. Comfort is essential when it comes to wearable smartwatches, and we appreciate your feedback. If you continue to experience a reaction to your watch band, please refrain from using it. We encourage you to contact our Samsung Support Team so we can discuss your concerns further. As a valued long-term Galaxy Watch user, your safety and comfort are important to us. Thank you for reaching out, and we look forward to hearing from you. Thank you for choosing Samsung!
-Ty
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Thank you for sharing your detailed experience with your Galaxy Watch Ultra Trail Band. Comfort is essential when it comes to wearable smartwatches, and we appreciate your feedback. If you continue to experience a reaction to your watch band, please refrain from using it. We encourage you to contact our Samsung Support Team so we can discuss your concerns further. As a valued long-term Galaxy Watch user, your safety and comfort are important to us. Thank you for reaching out, and we look forward to hearing from you. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US