Customer reviews from Samsung US
Samsung - Galaxy Watch Ultra Trail Band - Orange
Average customer rating
3.7
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
55
4 Stars
11
3 Stars
9
2 Stars
12
1 Star
18
60%of customers recommend this product.
(
42 out of
70)
Customer Reviews for Samsung - Galaxy Watch Ultra Trail Band - Orange
Customer Rating
3
Too wide, bit OK
on April 5, 2025
Posted by: TedB
The band is ok, however the proprietary connection means that you have to get a band from Samsung.
That is fine, however the band is 24mm wide. I wear a Road ID for medical reasons, so I am unable to put it on my watch band. Now I wear 2 bands on my wrist. It is not comfortable.
That is fine, however the band is 24mm wide. I wear a Road ID for medical reasons, so I am unable to put it on my watch band. Now I wear 2 bands on my wrist. It is not comfortable.
Response from Samsung USBy R&R, April 7, 2025
Thank you for sharing your feedback on the Galaxy Watch Ultra Trail Band with us, TedB. We appreciate your insights, particularly regarding its proprietary connection and 24mm width. The band is designed to provide a secure fit, ensuring durability and seamless integration with the watch. To enhance safety and preparedness, your Galaxy Watch features advanced emergency options, including fall detection and SOS messaging. In case of a medical emergency, you can easily access your medical details by pressing and holding the Home button and selecting "Medical info" under "Emergency info." First responders can access vital details directly from their watch by adding and updating their medical information on the connected phone. To learn more about using your smartwatch in an emergency, please follow the provided link. We hope you continue to enjoy your watch's functionality, and we're here to help if you need assistance with its features. Thank you for being part of the Samsung family!
Manage your contacts with ease on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10001943/
Use your Samsung smart watch in an emergency situation
https://www.samsung.com/us/support/answer/ANS10002904/
-Ty
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Manage your contacts with ease on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10001943/
Use your Samsung smart watch in an emergency situation
https://www.samsung.com/us/support/answer/ANS10002904/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Logan S
from California
Expertise:Expert
Verified Purchase:Yes
Does not have a premium look, bulky and the not very comfortable
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 7, 2025
Hi Logan S,
Thank you for your feedback regarding the Galaxy Watch Ultra Trail Band. The Trail Band is crafted from lightweight fabric. It features a Triangle Latch and Hook mechanism, allowing you to adjust it for a personalized fit. Its lugless design blends seamlessly with the watch body, providing a sleek look and a snug fit, especially during intense activities. Please check out the link to demonstrate how the watch band can be worn with your Galaxy Watch Ultra. We appreciate your review, as it helps us continue to refine our products for a better experience. If you have any additional insights, we would love to hear them; please reach out to our Samsung Support Team. Thank you for sharing your feedback, and we appreciate you being a valued Samsung customer!
Galaxy Watch7 | Watch Ultra: How to change the Band | Samsung
https://www.youtube.com/watch?v=1ekrP3labuc
-Ty
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Thank you for your feedback regarding the Galaxy Watch Ultra Trail Band. The Trail Band is crafted from lightweight fabric. It features a Triangle Latch and Hook mechanism, allowing you to adjust it for a personalized fit. Its lugless design blends seamlessly with the watch body, providing a sleek look and a snug fit, especially during intense activities. Please check out the link to demonstrate how the watch band can be worn with your Galaxy Watch Ultra. We appreciate your review, as it helps us continue to refine our products for a better experience. If you have any additional insights, we would love to hear them; please reach out to our Samsung Support Team. Thank you for sharing your feedback, and we appreciate you being a valued Samsung customer!
Galaxy Watch7 | Watch Ultra: How to change the Band | Samsung
https://www.youtube.com/watch?v=1ekrP3labuc
-Ty
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Written by a customer while visiting Samsung US
Posted by: Mike S
Verified Purchase:Yes
Extremely comfortable once you find the right fit.
Response from Samsung USBy R&R, April 9, 2025
Hey Mike S,
Finding the perfect fit truly makes all the difference, and it's great to hear that the Galaxy Watch Ultra Trail Band delivers exceptional comfort. Once adjusted to suit your preference, its design really shines, offering a seamless and comfortable experience for everyday wear or active pursuits. We thank you for your wonderful review. Thanks for being part of the Samsung family!
-Ty
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Finding the perfect fit truly makes all the difference, and it's great to hear that the Galaxy Watch Ultra Trail Band delivers exceptional comfort. Once adjusted to suit your preference, its design really shines, offering a seamless and comfortable experience for everyday wear or active pursuits. We thank you for your wonderful review. Thanks for being part of the Samsung family!
-Ty
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Written by a customer while visiting Samsung US
Posted by: SJAM
from USA
Expertise:Expert
Verified Purchase:Yes
The ultra trail band is anesthetically pleasing with a rugged yet still stylish appearance. The downside is the band becomes dirty very easily and without much effort.
No, I would not recommend this to a friend.
Design
3
Value
1
Response from Samsung USBy R&R, April 11, 2025
Hi SJAM,
Thank you for sharing your thoughts on the Galaxy Watch Ultra Trail Band. The Ultra Trail Band certainly makes a strong style statement. Its combination of durability and modern design makes it stand out while keeping up with your daily lifestyle. We understand your maintenance concerns; we recommend using a moistened, soft-bristle toothbrush for cleaning. To learn more about how to keep your watch and watch band in excellent condition, please check out the article titled “How to Properly Wear and Clean Your Samsung Smart Watch,” linked below. We appreciate you reaching out, and thank you for being a valued Samsung customer!
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00084602/
-Ty
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Thank you for sharing your thoughts on the Galaxy Watch Ultra Trail Band. The Ultra Trail Band certainly makes a strong style statement. Its combination of durability and modern design makes it stand out while keeping up with your daily lifestyle. We understand your maintenance concerns; we recommend using a moistened, soft-bristle toothbrush for cleaning. To learn more about how to keep your watch and watch band in excellent condition, please check out the article titled “How to Properly Wear and Clean Your Samsung Smart Watch,” linked below. We appreciate you reaching out, and thank you for being a valued Samsung customer!
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00084602/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Most uncomfortable band
on April 11, 2025
Posted by: Syed
Expertise:Expert
Well this band hands down most uncomfortable band I ever own and I have been wearing Samsung watches & different style bands for a long time.
The hook mechanism is not easy for quick change.
The most uncomfortable thing is the band itself. It leaves huge marks on my wrist. Plus if you have sensitive skin, forget it you will be left with burning marks like mine
Definitely not recommended for wearing it all day long, especially you just can't sleep with this on.
The hook mechanism is not easy for quick change.
The most uncomfortable thing is the band itself. It leaves huge marks on my wrist. Plus if you have sensitive skin, forget it you will be left with burning marks like mine
Definitely not recommended for wearing it all day long, especially you just can't sleep with this on.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 11, 2025
Hello Syed,
Thank you for sharing your detailed experience with your Galaxy Watch Ultra Trail Band. Comfort is essential when it comes to wearable smartwatches, and we appreciate your feedback. If you continue to experience a reaction to your watch band, please refrain from using it. We encourage you to contact our Samsung Support Team so we can discuss your concerns further. As a valued long-term Galaxy Watch user, your safety and comfort are important to us. Thank you for reaching out, and we look forward to hearing from you. Thank you for choosing Samsung!
-Ty
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Thank you for sharing your detailed experience with your Galaxy Watch Ultra Trail Band. Comfort is essential when it comes to wearable smartwatches, and we appreciate your feedback. If you continue to experience a reaction to your watch band, please refrain from using it. We encourage you to contact our Samsung Support Team so we can discuss your concerns further. As a valued long-term Galaxy Watch user, your safety and comfort are important to us. Thank you for reaching out, and we look forward to hearing from you. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Gordon
from Texas
Expertise:Expert
Verified Purchase:Yes
Very comfortable. Well constructed. Doesn't feel cheaply made at all.
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, April 14, 2025
Hey Gordon,
Thank you for sharing your thoughts on the Galaxy Watch Ultra Trail Band! We're thrilled to hear that you find it very comfortable and well-constructed. It's fantastic to know that the quality and craftsmanship meet your expectations and that you can appreciate the quality of the material used to construct the watchband's structure. It is important to us that our watch bands align well with the functionality of the Galaxy Watch Ultra as well. Your feedback is greatly appreciated! Thank you for being a valued Samsung customer!
-Ty
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Thank you for sharing your thoughts on the Galaxy Watch Ultra Trail Band! We're thrilled to hear that you find it very comfortable and well-constructed. It's fantastic to know that the quality and craftsmanship meet your expectations and that you can appreciate the quality of the material used to construct the watchband's structure. It is important to us that our watch bands align well with the functionality of the Galaxy Watch Ultra as well. Your feedback is greatly appreciated! Thank you for being a valued Samsung customer!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Ralent
from Blue Springs, MO
Expertise:Expert
Verified Purchase:Yes
An excellent band for the Watch Ultra. It's comfortable enough for all-day wear, breathable, and easy to keep clean. My wife and myself both had the grey colored versions of the trail band to start, we picked up the white one for her extra and orange for my extra.
No problems with quality at all. There are only two downsides to this specific band, and they are tiny. One, over time the band will stretch out a little bit. Not so much that it needs replaced or anything, but enough that we've had to adjust it inward a notch or two over the course of 6-12 months. The other thing being that adjusting is not as fast as a traditional band with a traditional buckle, but it is still quick and easy enough.
All things considered, the Trail Band is easily worth the cost.
No problems with quality at all. There are only two downsides to this specific band, and they are tiny. One, over time the band will stretch out a little bit. Not so much that it needs replaced or anything, but enough that we've had to adjust it inward a notch or two over the course of 6-12 months. The other thing being that adjusting is not as fast as a traditional band with a traditional buckle, but it is still quick and easy enough.
All things considered, the Trail Band is easily worth the cost.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, April 15, 2025
Hola Ralent,
Thank you for sharing such a thoughtful and thorough review. We are thrilled to hear how well the Galaxy Watch Ultra Trail Band fits your everyday routine. The band's style, comfort, and durability work perfectly with your Galaxy Watch Ultra. Your experience highlights what makes this band a standout choice for Galaxy Watch Ultra users. You've truly enhanced your smartwatch experience! We're also glad to see that you made it a family affair. Thank you for taking the time to leave a review and for making Samsung your go-to choice!
-Ty
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Thank you for sharing such a thoughtful and thorough review. We are thrilled to hear how well the Galaxy Watch Ultra Trail Band fits your everyday routine. The band's style, comfort, and durability work perfectly with your Galaxy Watch Ultra. Your experience highlights what makes this band a standout choice for Galaxy Watch Ultra users. You've truly enhanced your smartwatch experience! We're also glad to see that you made it a family affair. Thank you for taking the time to leave a review and for making Samsung your go-to choice!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Felipe C
from San Jose, CA
Expertise:Expert
Verified Purchase:Yes
Very comfortable and it drys quick as well! Much better then the silicone ones that create tightness over time because my wrists expand throughout the day..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, April 18, 2025
Hiya Felipe C,
Thank you for the great feedback. We are happy to hear that you are enjoying the comfort and breathability of the Galaxy Watch Ultra Trail Band. It supports your daily activities without sacrificing comfort, even when your day heats up. If you want to enhance your Samsung wearable experience, this watchband is for you! Thank you for your glowing review. We appreciate you choosing Samsung!
-Ty
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Thank you for the great feedback. We are happy to hear that you are enjoying the comfort and breathability of the Galaxy Watch Ultra Trail Band. It supports your daily activities without sacrificing comfort, even when your day heats up. If you want to enhance your Samsung wearable experience, this watchband is for you! Thank you for your glowing review. We appreciate you choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US