Customer reviews from Samsung US
Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Convection Range with Flex Duo Convertible Double Oven Technology - Stainless Steel
Average customer rating
4.7
(117 Reviews)
Rating breakdown 117 reviews
5 Stars
96
4 Stars
16
3 Stars
1
2 Stars
3
1 Star
1
98%of customers recommend this product.
(
102 out of
104)
Customer Reviews for Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Convection Range with Flex Duo Convertible Double Oven Technology - Stainless Steel
Customer Rating
1
worst experience with samsung
on November 3, 2024
Posted by: Jmmm
Samsung is not responsible for any warranty.
buy Whirlpool or Frigidaire or other brands that respond to the warranty, do not wash your hands with ridiculous things like cockroaches that damaged the entire system
Other brands do work on any indoor insect, if not, let me know.
buy Whirlpool or Frigidaire or other brands that respond to the warranty, do not wash your hands with ridiculous things like cockroaches that damaged the entire system
Other brands do work on any indoor insect, if not, let me know.
Response from Samsung USBy Samsung Care, November 4, 2024
Hi Jmmm,
We can feel your disappointment with this range. We are here to assist you in any way we can.
We recommend checking the warranty guidelines on the link below:
https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=NSG6DB850012AA
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147649240), and it will help our team pull up your information.
^Rodel
We can feel your disappointment with this range. We are here to assist you in any way we can.
We recommend checking the warranty guidelines on the link below:
https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=NSG6DB850012AA
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147649240), and it will help our team pull up your information.
^Rodel
Written by a customer while visiting Samsung US
Customer Rating
4
Modern day Star Trek kitchen
on May 14, 2024
Posted by: Tauzero
from Columbia
[This review was collected as part of a promotion.] Here are my initial impressions on my new Samsung range. Unfortunately, I had a family emergency the day after it was delivered and had to go out of town for a couple days so my experience with the range is not as extensive as I would like it to be. That being said-here are my thoughts:
I have been using the SmartThings App for other Samsung devices, it provides a uniform interface across multiple kitchen appliances. On the range I have, the functionality is more limited than I would like, but I don’t know if it can be improved since there is safety issues with being able to actually control different energy output.
The Ambient Edge Lighting feature is interesting but somewhat dim. It makes a cosmetic difference only, I don’t have any real feelings about its actual functionality yet. Perhaps when I’ve used it longer I may grow to appreciate its ability to visually indicate the status of the range.
So far the Anti-Scratch Matte Glass Cooktop has been easy to clean. Any food that splatters wipes up easily with a damp cloth. I don’t plan on testing its anti-scratch capabilities intentionally in the near future.
I haven’t had an opportunity to use the Air Sous Vide feature yet, but the air fryer has been very useful in being able to air fry an entire bag of sweet potato fries in a single layer. It heats up exceptionally fast and has a very even temperature across the entire width of the rack.
I don’t hear anything so the Dual Noise Cancellation is working well. I have used other induction ranges where I hear a substantial hum and this one has been absolutely silent. The only thing you hear is the crackling of the food cooking. Of course my Samsung dishwasher is equally noiseless, Samsung definitely has an A+ in sound management.
The first three hours after receiving it I ran the self clean function to burn off any residual manufacturing coatings and I must say the aroma was rather strong. I don’t know if I can run the self cleaning with the racks in place, I did not this first time.
I like the idea of the steam clean, I tend to be somewhat lazy and having a quick touchup cleaning is appealing.
The Ambient Edge Lighting feature is interesting but somewhat dim. It makes a cosmetic difference only, I don’t have any real feelings about its actual functionality yet. Perhaps when I’ve used it longer I may grow to appreciate its ability to visually indicate the status of the range.
So far the Anti-Scratch Matte Glass Cooktop has been easy to clean. Any food that splatters wipes up easily with a damp cloth. I don’t plan on testing its anti-scratch capabilities intentionally in the near future.
I haven’t had an opportunity to use the Air Sous Vide feature yet, but the air fryer has been very useful in being able to air fry an entire bag of sweet potato fries in a single layer. It heats up exceptionally fast and has a very even temperature across the entire width of the rack.
I don’t hear anything so the Dual Noise Cancellation is working well. I have used other induction ranges where I hear a substantial hum and this one has been absolutely silent. The only thing you hear is the crackling of the food cooking. Of course my Samsung dishwasher is equally noiseless, Samsung definitely has an A+ in sound management.
The first three hours after receiving it I ran the self clean function to burn off any residual manufacturing coatings and I must say the aroma was rather strong. I don’t know if I can run the self cleaning with the racks in place, I did not this first time.
I like the idea of the steam clean, I tend to be somewhat lazy and having a quick touchup cleaning is appealing.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Jetsons eat your heart out
on May 14, 2024
Posted by: Madammez
from Columbia
[This review was collected as part of a promotion.] I am not a techie by any means, so when we got this Range, I thought it would be too complicated to use. Boy, was I wrong! The touch sensor controls took me about 10 seconds to figure out, it does so much but the toughest part is figuring out what you wanna do – not how to do it. I have used gas range is my whole life because I love how fast and responsive they are. I have to tell you, this range is as fast if not faster than the gas ranges I’ve used. Water boils incredibly fast on the boost mode and the precision in maintaining low heat level is not to be believed. The bridge between the two left burners makes using a griddle so pleasurable, I’m cooking pancakes and sausage for breakfast all the time. There are no hotspots, the heat is so even across the whole surface. Speaking of surface, cleanup on this is ridiculously easy only requiring a damp cloth. I have yet to find any food baked on. Moving onto the oven, I can’t wait to cook a standing rib roast because it’s ability to cook a lower temperature gives me the option of doing a reverse sear which is difficult to do in an oven that does not reach lower temperatures and maintain them accurately. So far the steam cleaning feature has worked great although I’ve had very little splatters. Because the lower element is concealed everything wipes off from that area easily. I don’t know much about this quiet cooking, but I don’t hear anything. All in all – if you’ve never had an induction range before, you cannot go wrong with this one!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
The Future of Cooking
on May 16, 2024
Posted by: diego91vr
from Woodstock
[This review was collected as part of a promotion.] I recently had the pleasure of experiencing the Samsung oven, and I must say, it felt like stepping into the future. The sleek induction countertop not only looks impressive but also performs exceptionally well.
One of the standout features for me was the variety of cooking functions available. Being Italian, I have a special affinity for pizza, and the dedicated pizza function, complete with a specific setting for the stone, delighted me to no end.
Initially, I encountered a minor confusion with the oven's startup message, but after the first use, it disappeared, and I haven't seen it since.
Comparing it to my previous gas range, the Samsung oven delivered a noticeable improvement in performance. Despite my initial skepticism, it outperformed my gas oven in cooking pizza, and the induction countertop proved to be a breeze to clean and quick to heat up.
Experimenting with the various power levels on the countertop, I was pleasantly surprised by its versatility, from rapid boiling to gentle defrosting to precise cooking at medium heat.
The design is not just aesthetically pleasing but also practical, with a clean, modern look and touch panels for both the cooktop and oven. The black color adds a professional touch to my kitchen and complements any future design changes.
Although I've only had the oven for a short time, I've already cooked a variety of dishes, including pizza, spaghetti, fish, vegetables, and sauces.
The intuitive touch controls, complemented by the edge light, provide clear feedback from a distance, indicating when the unit is in operation.
Overall, I highly recommend the Samsung oven based on its ease of cleaning and precision cooking capabilities.
As for improvements, I would suggest enhancing the edge light functionality to provide different colors for each cooking phase and a flashing notification when cooking is complete. Perhaps there are additional functions I have yet to discover, as I continue to explore the oven's features daily.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Awesome Induction Range!
on May 21, 2024
Posted by: 1pianoplayer
from Peachtree City
[This review was collected as part of a promotion.] I am LOVING my new Samsung Bespoke Induction Range! In terms of cooking food on the stove top, I love how it heats up so quickly. The texture of the surface is different than what I'm used to. It's easier to clean, and I really like that! The oven has a generous capacity. The casseroles I have cooked so far have come out fabulous!
I like how the oven has so many options of how to cook food. You can Regular bake, Convection bake, Convection roast, Convection vegetable, Broil, Air fry, Air sous vide, keep warm, and dehydrate. There's even a self clean setting and steam clean setting!
In the bottom pull out drawer there is an air-fryer tray. I do not have an air fryer, but I used the tray to air-fry some popcorn shrimp for the first time ever, and it was SO good!
Both the induction range and the oven have a very modern and advanced display panel. For the induction top, I simply tap the screen to select which burner I want, and use the slider to raise and lower the temperature. It makes this neat little clicking sound as it is warming up! And when I pull the pan off, the surface where the burner is located is much cooler compared to a regular stove. As a parent I REALLY like this feature.
Both the induction range and the oven have a very modern and advanced display panel. For the induction top, I simply tap the screen to select which burner I want, and use the slider to raise and lower the temperature. It makes this neat little clicking sound as it is warming up! And when I pull the pan off, the surface where the burner is located is much cooler compared to a regular stove. As a parent I REALLY like this feature.
I'll admit it has been a little tricky trying to figure out how to use these display panels, but I'm getting the hang of it. For example - I'm used to setting a timer when I put my food into the oven. On the oven panel, as soon as the oven reaches the desired temperature, a timer automatically starts counting on the display, which is a bit different.
The only thing that I wish this Induction Range had is a clock. Don't get me wrong - there IS a clock on the oven panel, but it only shows when the oven is in use, or has been in use recently. Eventually it goes out. I wish there was a clock that would stay on all the time. But this is a minor complaint.
I am SO happy and pleased with this stove! I love how it is sleek and modern looking, AND it does an amazing job at doing what I need it to do. It has definitely exceeded my expectations!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Impressive Induction Range!
on May 23, 2024
Posted by: LAMGA1
from Peachtree City
[This review was collected as part of a promotion.] We recently replaced our old Samsung electric range with this new Samsung Bespoke Induction Range in a beautiful Matte Black Steel color. I was concerned that the color would not coordinate very well with the rest of our kitchen, but it looks great!
We have never had an induction range, so this was a new experience for us. The induction cooktop is anti-scratch black matte glass, and so far, no scratches or marks. It also does not show fingerprints. However, the display part is very reflective and shows fingerprints, so it will be more difficult to keep clean.
I must confess that my wife is the cook and chef in our family, so I have no review of the actual cooking part. I will say that my wife loves cooking with this range and all of the food she has cooked with it tastes great! I do like that the surface cools down rapidly after use to prevent burns. One small complaint is that the clock display does not stay on permanently, so where we used to glance at our old range to see the time, this one only displays the time while cooking and a few minutes after turning off the display.
There are two control displays on the unit, one for Induction and one for Oven. There are many options for both, and we have yet to try all of them. There is also an LED light that shines on the handle when the unit is on and can also be turned on for the Ambient Lighting feature. This range comes with an Air-Fry tray and a pull-out section at the bottom to store small-sized pans.
I can say with our experience so far, that we love this new Samsung Bespoke Induction Range and look forward to cooking many great meals with it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Lights, Camera, Action.. Your Dream Stove Awaits!
on May 23, 2024
Posted by: WallerLLC
from WALDORF
[This review was collected as part of a promotion.] It was like at first sight and love at first cooking. Finally, a device that made me need to read a manual. When I did, a light bulb went off. I had to adjust my cooking because the induction process is amazing and cooks my food very quickly. This stove is very efficient and the oven baking and air frying features are amazing. I can now get rid of other air fryer devices. The smart things connection makes this even better. I can cut on the light to see my food without opening the oven, see a timer of when my food will be complete, and at night the ambiance of the light strip is quite amazing. Overall, I am very impressed with this samsung product and look forward to using it daily.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Induction is a game-changer!
on May 29, 2024
Posted by: Ddliserio
from San Antonio
[This review was collected as part of a promotion.] I recently got the Samsung BeSpoke Smart Slide-In Induction Range, and it's been a total game-changer in my kitchen. The design is super sleek, and I love how I can customize the panels to match my decor. It looks so modern and cool, and the touch controls are really easy to use.
Cooking with it is awesome. The induction cooktop heats up almost instantly and gives me precise temperature control, which makes cooking so much more enjoyable. The smart features are a huge plus too—I can control the range from my phone, so I can preheat the oven while I’m still chopping veggies.
The oven is spacious and bakes everything evenly, whether it’s cookies or a roast. The air fry feature is great for making healthier meals without losing the crunch. Plus, cleaning is a breeze with the smooth cooktop and the self-cleaning oven function.
Overall, the Samsung BeSpoke Smart Slide-In Induction Range is stylish and super functional, making it a perfect fit for my kitchen. It’s efficient, versatile, and really upgrades my cooking game.
I would recommend this to a friend!
Written by a customer while visiting The Insiders