Customer reviews from Samsung US
Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Convection Range with Flex Duo Convertible Double Oven Technology - Stainless Steel
Average customer rating
4.7
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
102
4 Stars
19
3 Stars
1
2 Stars
4
1 Star
2
97%of customers recommend this product.
(
110 out of
113)
Customer Reviews for Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Convection Range with Flex Duo Convertible Double Oven Technology - Stainless Steel
Customer Rating
4
Looks great in my kitchen
on October 6, 2025
Posted by: Consumer17
from Castro Valley, CA
[This review was collected as part of a promotion.] Induction heating is the most energy-efficient range-top way to cook, and Samsung's Duo Bespoke Range does so with a sleek and elegant appearance. No knobs to clean around and the matte finish range top should keep it looking new indefinitely. Dual ovens with separate controls will be a time saver most of the time when multiple dishes need to be baked, but the oven sizes are not adjustable, e.g., to accommodate a larger Thanksgiving turkey in one oven and dessert or side dish baking in the other. One note of concern: The 1-hour bakeout at 400 degrees that Samsung's "Simple User Manual" specifies you do "Before you begin" baking in the oven should be performed at the factory rather than in the customer's kitchen. The concentration of PM2.5 pollutants emitted that my air quality meter detected was significant and if not vented efficiently, indoor air quality will quickly become "Very Unhealthy," i.e., greater than 200 US AQI.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
“Not too old, to teach an old lady new tricks!”
on October 28, 2024
Posted by: Dr Mom
from Newport, TN
After replacing a 2 burner propane top with an induction top, in condo out of country, I came home and bought this range. Being, 81, I wasn’t initially happy that the only included instructions were for installing! So, I pursued the internet to help me get “cookin!” After a couple of hours and accidental touching various areas, I succeeded in cooking my first item. We planned to air fry that evening, so again, I played around until successfully finding that feature. Since day one, I am more confident and plan meals and baking with less stress. I am very pleased with my range and highly recommend it.
I only give it 4 stars because there are NO instructions on how to begin using this beautiful range!
I only give it 4 stars because there are NO instructions on how to begin using this beautiful range!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest oven ever!!!
on February 1, 2025
Posted by: cac62
from Indian Springs Village, AL
[This review was collected as part of a promotion.] Sous Vide is such a time saver and flavor savor. Cuts of meat do not shrink. Air fry is great as well. It makes cooking a breeze. Love, love, love INDUCTION!!! Thanks for the free Circulon cookward, very study and beautiful set.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
INDUCTION KICKS [your expletive here] !
on March 12, 2025
Posted by: Induction
from PHX AZ USA
UPDATE March 2025
BE AWARE IF YOU USE A SILICONE MAT, THE MAT DOES GET HOT
But does not damage either the pot nor the range
I bought the new Samsung induction touchscreen range
Dealt with 🌟 Kumar 🌟 he was great. The Range is awesome.
Added a photo of hot oil cooking on my induction range with a silicon mat underneath the skillet just to show how awesome induction is
BE AWARE IF YOU USE A SILICONE MAT, THE MAT DOES GET HOT
But does not damage either the pot nor the range
I bought the new Samsung induction touchscreen range
Dealt with 🌟 Kumar 🌟 he was great. The Range is awesome.
Added a photo of hot oil cooking on my induction range with a silicon mat underneath the skillet just to show how awesome induction is
Great people great products and great prices
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Bad Control panel
on January 13, 2026
Posted by: joi gen
We like the stove but hate the control panel. Every time we lean on or try to wipe the top it ends up either turning off or turning on something.
Response from Samsung USBy Ricardo, Samsung Care, January 14, 2026
Greetings,
We know how important it is to have a reliable appliance at home. Let us help you with your range.
Here is a link to the user manual; kindly go to page 50 to help you with the issue of your control panel by using the lock feature.
User manual.
https://downloadcenter.samsung.com/content/UM/202502/20250218140916237/O_IB_FULL_NE9100D_NSI6DG9550SRAA_EN.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1151834784) to help our team pull up your information when you message us.
Thank you.
-Ricardo
We know how important it is to have a reliable appliance at home. Let us help you with your range.
Here is a link to the user manual; kindly go to page 50 to help you with the issue of your control panel by using the lock feature.
User manual.
https://downloadcenter.samsung.com/content/UM/202502/20250218140916237/O_IB_FULL_NE9100D_NSI6DG9550SRAA_EN.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1151834784) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Written by a customer while visiting Samsung US
Customer Rating
5
Bespoke induction range
on August 12, 2024
Posted by: Eddie
from Texas
[This review was collected as part of a promotion.] I've had my range for a few weeks now and love it. The induction cook top is a game changer for cooking and the matte finish is sleek and easy to clean.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Beautiful stove, but working with service
on December 17, 2024
Posted by: Sammy
from Az
Beautiful range, have used the oven but yet to use the stovetop. I’m currently waiting for service to fix a F0 error. They haven’t given us the option to schedule a repair on our time, it’s only been this time frame and if you’re not home it doesn’t get fixed (basically). We rescheduled and they came on the original date not the rescheduled date.
I bought this on Black Friday, and received a week later but I haven’t been able to use the stove top since its arrival unfortunately. I have unplugged and hit the breakers, but nothing. I have proper induction pans such as cast iron and it works for a minute then displays the error code. Bummer.
I have high hopes, all my appliances are Samsung and have yet to encounter an issue! With that being said when the service finally happens, I’m sure it will be amazing. Being that the oven works great with the many features it has I think it’s fair to give a 2 rating since a 2.5 is not available.
Features
5
Performance
2
Design
5
Value
5
Response from Samsung USBy Samsung Care, December 20, 2024
Hello Sammy,
We understand your disappointment with the repair.
You may contact our Support Team via the link below to speak with a live representative for further assistance with the repair status.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
We understand your disappointment with the repair.
You may contact our Support Team via the link below to speak with a live representative for further assistance with the repair status.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Terrific Smart Range
on June 3, 2025
Posted by: Anonymous
from Florida
[This review was collected as part of a promotion.] I absolutely love my Bespoke Induction Flex Duo range. I am impressed with using the app to start my oven and turning on the oven light as well as the ambient lighting! It cooks quickly, and the feature that blows my husband's mind (and mine!) is the boost cooking. Oh, so fast! When I need to clean up spills, it comes up easily, and you don't get burned. Buy this range. You need it in your life!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US