Customer reviews from Samsung US
Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Convection Range with Flex Duo Convertible Double Oven Technology - Stainless Steel
Average customer rating
4.7
(99 Reviews)
Rating breakdown 99 reviews
5 Stars
79
4 Stars
15
3 Stars
1
2 Stars
3
1 Star
1
98%of customers recommend this product.
(
87 out of
89)
Customer Reviews for Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Convection Range with Flex Duo Convertible Double Oven Technology - Stainless Steel
Customer Rating
5
Love the convenience of an induction oven
on September 15, 2025
Posted by: SLBatonRouge
from Baton Rouge, LA
[This review was collected as part of a promotion.] Great oven! We love the convenience and practicality of an induction oven. We were not familiar with one before we purchased this unit. Water boils quickly and the stovetop cools down quickly as well. It is extremely nice and exactly what we were looking for.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Double Oven, Great Cooktop, Mediocre Details
on December 15, 2024
Posted by: James
I received compensation for this review but the review is my own.
First the PROS:
1) We love the look of it and the double oven feature is super. Years ago we had a different range with two ovens this similar size (not with "flex", just permanently divided). Having the small upper oven on the prior range was awesome and I'm guessing it will be with this one as well. So often the things we bake fit into a smaller space; takes less time to pre-heat and uses less energy compared to using the big oven The Flex feature seems cool but time will tell how often we take out the divider.
2) The controls are intuitive and easy to use. I liked the look of the one with the knobs but my wife preferred this one with no knobs. She was right, it looks great and will be easier to clean than knobs.
3) Glide drawer with ball bearings. Awesome for heavy/awkward items. More safe too.
4) The arrangement of the induction elements is thoughtfully arranged for people who actually cook.
5) The induction burners are super powerful. We've been using one of those counter top induction cooktop plates for years. We thought our counter top thing rocked (faster than our gas stove) but this unit blows it away in terms of power and speed.
6) Looks great!
First the PROS:
1) We love the look of it and the double oven feature is super. Years ago we had a different range with two ovens this similar size (not with "flex", just permanently divided). Having the small upper oven on the prior range was awesome and I'm guessing it will be with this one as well. So often the things we bake fit into a smaller space; takes less time to pre-heat and uses less energy compared to using the big oven The Flex feature seems cool but time will tell how often we take out the divider.
2) The controls are intuitive and easy to use. I liked the look of the one with the knobs but my wife preferred this one with no knobs. She was right, it looks great and will be easier to clean than knobs.
3) Glide drawer with ball bearings. Awesome for heavy/awkward items. More safe too.
4) The arrangement of the induction elements is thoughtfully arranged for people who actually cook.
5) The induction burners are super powerful. We've been using one of those counter top induction cooktop plates for years. We thought our counter top thing rocked (faster than our gas stove) but this unit blows it away in terms of power and speed.
6) Looks great!
Next the CONS:
1) Fit and finish seem a little mediocre. Like for example the drawer at the bottom isn't on gliders with bearings or any gliders at all. Just the sheet metal lip hooks over two small black plastic (nylon?) pieces in front and that' what it "slides" in and out on. Another example is that the top door of the oven doesn't open to a full horizontal. So when you pull out the glide drawer it bumps into the door part way through it's glide.
1) Fit and finish seem a little mediocre. Like for example the drawer at the bottom isn't on gliders with bearings or any gliders at all. Just the sheet metal lip hooks over two small black plastic (nylon?) pieces in front and that' what it "slides" in and out on. Another example is that the top door of the oven doesn't open to a full horizontal. So when you pull out the glide drawer it bumps into the door part way through it's glide.
Lastly, it's got all this WIFI and smart app stuff. We likely will not use the "Smart" features and not even hook it up to our WIFI so cannot comment on those features.
Written by a customer while visiting Samsung US
Customer Rating
5
Love this Range!
on February 15, 2025
Posted by: Luv2Cook
from Salem, NH
I’ve been using the Samsung Bespoke Slide-In Induction Range with Flex Duo for a few months now, and I have to say—it has completely changed my cooking experience. I did a lot of research before making the purchase, and while it was a bit of an investment, I can confidently say it was worth every penny. The slide-in design gives it a built-in look, and the smooth glass-ceramic cooktop makes it feel high-end. The cooktop is super easy to wipe down, and because it’s induction, food doesn’t burn onto the surface. This was my first time using an induction cooktop, and I was amazed at how fast it heats up. Water boils in under two minutes, and the precise temperature control makes everything from simmering sauces to searing steaks effortless. I love everything about it so far, and would definitely recommend purchasing it. I received compensation for this review but the review is my own.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing speed and heat control.
on November 11, 2024
Posted by: Cuda
from Monroe, WI
I recently upgraded my kitchen with this Samsung Induction Oven, and I have to say, it has completely transformed my cooking experience. If you're looking for speed and precision, this oven is an absolute winner.
Speed: The induction technology in this oven is incredibly fast. Preheating time is almost nonexistent – it heats up so quickly that I can start cooking without the long waits I’ve experienced with my old oven. The cooking process itself is equally speedy. Whether I'm stove top cooking, baking, or even air frying, the heat is delivered quickly and efficiently, cutting down my overall cook times. It's perfect for busy nights when I need to get dinner on the table fast.
Heat Control: The heat control on this Samsung oven is unparalleled. It allows for incredibly precise temperature adjustments, so I can maintain the perfect heat for everything I cook. No more worrying about hot spots or uneven cooking. Whether I'm gently simmering a sauce or searing a steak, the oven responds with pinpoint accuracy, giving me complete control over my cooking. Plus, the smooth, even heat distribution means I get consistent results every time.
Another feature I love is how the induction cooking surface stays cooler to the touch compared to traditional electric stoves. This reduces the risk of burns and keeps the kitchen a little less toasty, even during long cooking sessions.
All in all, this Samsung Induction Oven is a must-have for anyone who values speed, precision, and efficiency in the kitchen. It's truly a game-changer that makes cooking faster and more enjoyable. Highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
bamboozled. Must Read !
on December 4, 2024
Posted by: Jenn
from RI
First, let me say this stove is not on floor anywhere. so you have to rely on the sales rep and. research. The problem is all of the research and sales rep say that the microwave connects to the stove and when you put a pot on the stove, as long as you get a "bespoke range and microwave". It's called auto connectivity. I purchased both for this feature. This is not the case. LIES!! I feel bamboozled. This was one of the main features I wanted, Then,I was also told about the induction cookware promotion. Great, right? NOPE! I have been chasing Samsung since September ( I was approved for the code.) we are going into Christmas, still nothing. Now let's talk about the range. I do like the induction that's about it, The controls could be better I don't like the sliding method for the oven It does not work and I find myself tapping constantly a it's a huge nuisance. I don't know why they didn't put a number /control pad, or at least the option. in the app. The control panel is extremely sensitive and if you tap it in any way while cooking, it will change the temperature/ setting or turn off. They reconfigured the duo flex so now the top oven. has more room than the bottom oven. I don't like this change. I've had to recalibrate my oven multiple times already. I originally had a duo flex electric range. 0 problems. She still works 9 years later It is currently sitting in my garage. I'm contemplating installing her back and getting rid of the range. Oh, in the microwave didn't work from day 1 I've had to replace. When I was shopping for new appliances, I was on the fence between Samsung and GE. I'm really kicking myself for not going GE. Samsung really dropped the ball on this one.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
4
Value
1
Response from Samsung USBy Samsung Care, December 5, 2024
Hi Jenn,
It’s really frustrating when expectations based on research and sales advice don't match the reality, especially after you’ve made a purchase based on a specific feature you were excited about, like the auto-connectivity between the stove and microwave. We would love to help and provide clarity.
This Samsung range model can connect to the SmartThings app as well as most Bespoke microwave over-the-range models. Most over-the-range microwave models can detect when heat is generated underneath and this triggers the vent fans to turn on automatically. However, a direct connection between this range and a Bespoke over-the-range microwave is not possible since this range is not equipped with a Bluetooth device.
There are some cooktops (not range) that have this feature (connected cooking) to connect with a range hood (not over-the-range microwave) via Bluetooth. The cooktop model NA36N7755TS and range hood model NK30K7000WS have this feature that automatically syncs fans and lights with cooktop burners. For more context, I have shared a Samsung link below.
A range hood will not pair with a cooktop or range:
https://www.samsung.com/us/support/troubleshooting/TSG01203249/
The control panel is comparable to the touch screen of smartphones that use a capacitive touchscreen. Here are a few reasons why it may feel sensitive:
1. Water or moisture on your hands can change the electrical conductivity, making it difficult for the touchscreen to register touches accurately on the flip side it can also make the control panel sensitive.
2. Moisture as a Larger Contact Area: Wet skin spreads across a larger surface area than dry skin when you touch the screen, allowing for more contact with the screen. This can cause multiple points of contact to be registered, even if you only meant to touch one part of the screen.
While this increased sensitivity can occasionally lead to unintended or excessive screen reactions, it can also lead to quicker and more accurate detection in certain cases — but often with less control. This is why it’s common for touchscreens to be less reliable or unpredictable when wet.
To follow up and get details about the Samsung promotion tied to your purchase of this range, please visit this link https://www.samsung.com/us/support/order-help/ and select Chat with an agent or go directly to this link https://www.samsung.com/us/support/contact-customer-services/
Should you need more assistance with your range and or microwave, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1147840196 to help our team pull up your information.
Leo
It’s really frustrating when expectations based on research and sales advice don't match the reality, especially after you’ve made a purchase based on a specific feature you were excited about, like the auto-connectivity between the stove and microwave. We would love to help and provide clarity.
This Samsung range model can connect to the SmartThings app as well as most Bespoke microwave over-the-range models. Most over-the-range microwave models can detect when heat is generated underneath and this triggers the vent fans to turn on automatically. However, a direct connection between this range and a Bespoke over-the-range microwave is not possible since this range is not equipped with a Bluetooth device.
There are some cooktops (not range) that have this feature (connected cooking) to connect with a range hood (not over-the-range microwave) via Bluetooth. The cooktop model NA36N7755TS and range hood model NK30K7000WS have this feature that automatically syncs fans and lights with cooktop burners. For more context, I have shared a Samsung link below.
A range hood will not pair with a cooktop or range:
https://www.samsung.com/us/support/troubleshooting/TSG01203249/
The control panel is comparable to the touch screen of smartphones that use a capacitive touchscreen. Here are a few reasons why it may feel sensitive:
1. Water or moisture on your hands can change the electrical conductivity, making it difficult for the touchscreen to register touches accurately on the flip side it can also make the control panel sensitive.
2. Moisture as a Larger Contact Area: Wet skin spreads across a larger surface area than dry skin when you touch the screen, allowing for more contact with the screen. This can cause multiple points of contact to be registered, even if you only meant to touch one part of the screen.
While this increased sensitivity can occasionally lead to unintended or excessive screen reactions, it can also lead to quicker and more accurate detection in certain cases — but often with less control. This is why it’s common for touchscreens to be less reliable or unpredictable when wet.
To follow up and get details about the Samsung promotion tied to your purchase of this range, please visit this link https://www.samsung.com/us/support/order-help/ and select Chat with an agent or go directly to this link https://www.samsung.com/us/support/contact-customer-services/
Should you need more assistance with your range and or microwave, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1147840196 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US
Customer Rating
5
Best Range I have ever had!!
on June 18, 2025
Posted by: Becki
from Redding, Ca
[This review was collected as part of a promotion.] I have always been very afraid to give up my gas range. But let me tell you, this is the best decision I ever made. My husband surprised me with this new Samsung Bespoke and I can’t believe how wonderful it is! Cooking is a breeze and clean up has never been so easy! I love the induction cooktop, and the range has so many different options, It’s wonderful. The oven is so easy to use, and I love how I can set the oven temperature on my way home with my phone and it will send me a text message when it has reached the appropriate. temperature. I’ve had this range for approximately six months now, and I love it more every time I use it!
I don’t think I will ever go back to Gas! In fact, I told my husband, if we move, I’m taking the range with me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful AND functional
on October 29, 2025
Posted by: JCEsme
from NH
[This review was collected as part of a promotion.] This is a beautiful stove. I chose the flex oven because it's predecessor was a double and I loved it. I mostly use the whole oven but around the holidays am sure both upper and lower will get much use. I like that the divider comes out if you have something that needs "head room" like a large turkey. I have used the bread proof and air fry settings which are awesome. I tried convection but food was too brown so mostly use the bake setting. And bonus - there is a small drawer at the bottom that the oven divider & air fry basket fit in nicely (my last oven had no drawer). For the stove top, the only thing I wish they did differently is put the small burner in front. The huge burner is up front and I rarely use it. It is induction & the user manual mentions using pots/pans with larger bottoms that overlap the burner marking/ring and none of my cookware is that big. I use the smallest one most of the time which is in back and kind of a stretch to hold the handle and stir etc. esp if you have something on the front small burner. Also, for both, I wish there was a number pad to set the timer. Using the arrows/slide bar for each minute (tap tap tap.. or slide slide) is annoying to me, but if you hold the arrow down it eventually speeds through (like setting an old fashioned digital clock radio).
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
worst experience with samsung
on November 3, 2024
Posted by: Jmmm
Samsung is not responsible for any warranty.
buy Whirlpool or Frigidaire or other brands that respond to the warranty, do not wash your hands with ridiculous things like cockroaches that damaged the entire system
Other brands do work on any indoor insect, if not, let me know.
buy Whirlpool or Frigidaire or other brands that respond to the warranty, do not wash your hands with ridiculous things like cockroaches that damaged the entire system
Other brands do work on any indoor insect, if not, let me know.
Response from Samsung USBy Samsung Care, November 4, 2024
Hi Jmmm,
We can feel your disappointment with this range. We are here to assist you in any way we can.
We recommend checking the warranty guidelines on the link below:
https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=NSG6DB850012AA
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147649240), and it will help our team pull up your information.
^Rodel
We can feel your disappointment with this range. We are here to assist you in any way we can.
We recommend checking the warranty guidelines on the link below:
https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=NSG6DB850012AA
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147649240), and it will help our team pull up your information.
^Rodel
Written by a customer while visiting Samsung US