Customer reviews from Samsung US
Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Convection Range with Flex Duo Convertible Double Oven Technology - Stainless Steel
Average customer rating
4.7 out of 5
4.7
(117 Reviews)
Open Ratings Snapshot
Rating breakdown 117 reviews
5 Stars
96
4 Stars
16
3 Stars
1
2 Stars
3
1 Star
1
98%of customers recommend this product. 
(
102 out of 104
)
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Customer Reviews for Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Convection Range with Flex Duo Convertible Double Oven Technology - Stainless Steel
Customer Rating
5 out of 5
5
White hot performance.
on September 15, 2025
Posted by: Tboo
[This review was collected as part of a promotion.] Love the induction stove top. It heats up fast almost like cooking with gas. I wish there was more than one large round “burner” (front right burner is larger than other 3). Oven works perfectly and I love the various settings to choose from, such as convection roast, convection veggies, air fry, warmer etc. It also has a timer which will keep your temperature in the oven, shut it off or keep warm. Love love love it!!
The beautiful white glass is also a thing of beauty.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Smart Slide-In Induction Range
on September 15, 2025
Posted by: Bmathis
from Redding, CA
[This review was collected as part of a promotion.] I have had my new Range for almost a year now. This is the most wonderful and awesome range I have ever had. No regrets and still love it as much as the first day I cooked on it, maybe even more! I never thought I would give up my gas range, but this surpasses it in in so many ways.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
What an upgrade!
on September 29, 2025
Posted by: Ashley
[This review was collected as part of a promotion.] Love my new induction stove. It works great and the white glass is such a cool look. Very happy with my purchase.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Mostly Really Good
on October 6, 2025
Posted by: JeffJeffJeff
from Kalamazoo, Michigan
[This review was collected as part of a promotion.] This is a nice range and it does most things very well. It heats up the pans quickly and offers a lot of control of temperature for precision cooking. The boost feature for the cooktop elements are stellar, making bringing a big pot of water to a boil happen really quickly. I'm definitely sold on induction cooking.
The not so good:
Selecting the heat level for each burner is a scale from 1 to 9. For some reason, it takes several presses to select "4", a setting I use frequently. It seems like it has a very narrow spot on the touch strip.
The oven is less than stellar for all of its included features. Air frying takes 2-3 times longer than a countertop model and still doesn't brown as nicely. Baking, including convection, doesn't seem to result in much improvement over my old 1990's electric unit.
It seems that 2 different departments or crews designed the controls for each of the touch screens for the oven and range top as both work differently. When I wipe the glass the oven screen powers up as it is instant on, while the range power stays off because there is a delay. Selecting oven temperature is cumbersome as it takes several swipes across the screen to make a selection.
Minor, but my kitchen isn't a bright space and the fine lines on the cooktop outlining pan placement are hard to see. I wish they were more defined/outlined.
The storage drawer at the bottom of the range feels light and cheaply made and it takes some effort to slide it open and closed. It has a very small capacity as well.
Summary. Great cooktop. Average oven. Needs more thoughtful markings and controls.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy SEA CareOctober 7, 2025
JeffJeffJeff, we truly appreciate you taking the time to share such a thoughtful and balanced review. It’s great to hear that you’re enjoying the induction cooktop’s quick heating and precision control, and we absolutely understand how some of the design details and feature performance can impact your overall experience. We’re here to help make sure you get the most out of your range. \n\nFor best results with the oven’s air fry and baking functions, we recommend reviewing the following guide for helpful tips on proper settings, cookware, and rack placement. Please click on the embedded links for additional guidance. \n\nSamsung oven cooking and baking issues \nhttps://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-cook-well \n\nShould you need further assistance, please feel free to get back to us via the following options: \n\n1. Facebook Messenger: http://m.me/samsungsupport \n2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 \n3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us \n\nWhen you message us, please provide us with this reference number (1150953980) to help our team pull up your information. \n\nThank you. \n\n^Camille
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very Helpful Technology
on October 6, 2025
Posted by: Jmichael
from Placerville, California
[This review was collected as part of a promotion.] I love the fact that I don’t have to sit and watch the stove and oven while cooking, I get alerts on my phone when the timer goes off on the oven and when the burners are alon. It’s a great cook and safety featire
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Technology
on October 6, 2025
Posted by: Pfali8
from Florida
[This review was collected as part of a promotion.] I love this stove! I love its design, how it cooks…everything! The Sous Vide part is so easy and convenient. My husband who never really cooked much before, uses it more than I do.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Looking and Great Cooking
on October 7, 2025
Posted by: scrubratz
from Florida
[This review was collected as part of a promotion.] Love this stove. The induction top is so fast and there is no mess to clean up if a pot boils over. There are so many features with the stovetop and oven that I haven't even used yet.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Works fine
on October 28, 2025
Posted by: Super_Taco
from Seattle
[This review was collected as part of a promotion.] The oven light died 2 months after I got it. The range controls always get dirty and if by mistake you touch them with a rag or anything they will change the settings or simply turn off.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy SEA CareOctober 30, 2025
Hello there,

We understand the importance of a reliable range. Allow us to help.

Please refer to your user manual for tips on cleaning the control panel and a guide on how to change your oven light. Turn to pages 50, "Control panel," and page 59, "Changing the oven light."

User Manual
https://downloadcenter.samsung.com/content/UM/202502/20250217165056992/O_01._IB_FULL_NE9100D_NSI6DB9500_EN.pdf
 
Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number (1151178012) to help our team pull up your information.

Have a great day.

^Camille
Written by a customer while visiting Samsung US
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