Customer reviews from nightowlsp.com
Night Owl - 4-Camera Indoor/Outdoor Add On Wired 4K Security Cameras with 2-Way Audio - White
Average customer rating
4.7
(158 Reviews)
Rating breakdown 158 reviews
5 Stars
127
4 Stars
18
3 Stars
6
2 Stars
4
1 Star
3
94%of customers recommend this product.
(
140 out of
149)
Customer Reviews for Night Owl - 4-Camera Indoor/Outdoor Add On Wired 4K Security Cameras with 2-Way Audio - White
Posted by: Anonymous
from Holland Mi
Gender:Male
Verified Purchase:Yes
I recently purchase the 4K Ultra Wired 10 camera system and I’m extremely happy with my purchase. My home is now protected by crystal clear 4K security. It was easy to connect and set up! I’ll be ordering more product and referring friends and family.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: jcrown
from Gulf Coast, MS
Gender:Male
Verified Purchase:Yes
Video quality is great, very easy to set up, simple but useful interface. The motion detection is a little sensitive, even on 'low' setting, it will pick up folks across the street in their garage. Depending where you live, that could be a good thing.
I would definitely buy this exact setup again
I would definitely buy this exact setup again
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: JohnBeastwick
from O’Fallon MO
Gender:Male
Verified Purchase:Yes
I bought this item/kit, and the first one was DOA (no output signal yo the TV), the replacement one DID come fairly quickly but I was getting a weak output signal from it too as the TV would flash off and on, Customer Experience
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but I used another hdmi cable and it seems OK for now. Overall, I like the pictures and the camera coverage. If it wasn’t for the first dvr being faulty, I would have given it 5 stars.
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but I used another hdmi cable and it seems OK for now. Overall, I like the pictures and the camera coverage. If it wasn’t for the first dvr being faulty, I would have given it 5 stars.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Sekula
Verified Purchase:Yes
It would be nice if we can add 12 views in Night Owl Protect app. There is an options for 8 or 16 but not 12.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
2
Terrible system
on January 27, 2023
Posted by: Sharper than them
from Chattanooga
Gender:Male
I originally purchased a 1080 system and had many issues hiring out the problems. Decided to go with the 4K Wireless. Terrible decision. Cameras communication is terrible. DVR software for playback is difficult and poorly designed. Speaking with technicians, most do not have any technical background except what's written in their predetermined script. I would not buy their system.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, January 31, 2023
We apologize for the issue you have been experiencing. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com
Customer Rating
2
Missing basic features from older systems
on October 28, 2023
Posted by: LongTimeCustomer
from Lake Worth, FL
Gender:Male
Recently purchased one of these new 4K systems. I had a 5 year old 1080P system and thought I would upgrade. Will return as basic features that did exist no longer do. Expected it to be better quality video and add and enhance features from the older application. Not the case. Although the video recording quality seems good, the system is now missing basic features such as being able to record audio. My old system had 2 audio recording channels connected directly to audio cameras. I had an audio camera in the front and rear of my home. New system has no audio recording or playback although sales description have wireless cameras states recording of audio. does not make sense. System only seems to be able to Export video based on "Events". Old system I could set a start and end time for exporting. Sometimes small movements are not part of an Event and the recording of sound would also not be an event but you may want to export with the sound just for timeframe of sound. Have given videos to the police multiple times. Cannot give up that feature. Only reason for "Continuous" recording a channel would be to be able to export a range of time and for sound. Strange that an "Upgrade" would result in less basic features than previous very old systems. Not sure who designs these and decides what features. Time to go elsewhere
Written by a customer while visiting nightowlsp.com
Posted by: Stevenp
from Edgerton Missouri
Gender:Male
Verified Purchase:Yes
We have owned the night our security system for several years, we are on our third system. The last system that finally wore out this week we purchased in 2017 and utilized The night owl HD app. I utilize an old tablet as a monitor in my work area so that I can see when I have deliveries. The tablet is mounted and displayed my four primary cameras throughout the day uninterrupted. It is too far from the system itself to use a cable to have the normal monitoring. This app is absolutely useless for a constant monitoring. It shuts down right at the most inapt time and then takes forever going through all the steps to get it back up and running again. Basically this app is made my system useless for my every day use and is making me reconsider night owls system.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
4
Good quality
on November 11, 2020
Posted by: Isamplepr
from Springfield, VA
Gender:Female
[This review was collected as part of a promotion.] Good thing first, the quality of the image is amazing! The images and videos are very clear. The app is easy to use as well. Not so good...the cables! It was not difficult to install. My husband and I installed all the cameras by our self, but all those cables where a hassle. The hard work pays off!
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com