Customer reviews from nightowlsp.com
Night Owl - 4-Camera Indoor/Outdoor Add On Wired 4K Security Cameras with 2-Way Audio - White
Average customer rating
4.7
(158 Reviews)
Rating breakdown 158 reviews
5 Stars
127
4 Stars
18
3 Stars
6
2 Stars
4
1 Star
3
94%of customers recommend this product.
(
140 out of
149)
Customer Reviews for Night Owl - 4-Camera Indoor/Outdoor Add On Wired 4K Security Cameras with 2-Way Audio - White
Customer Rating
5
Amazing video quality
on November 6, 2020
Posted by: FLCatLover
from Tampa, FL
Gender:Female
[This review was collected as part of a promotion.] Just what we needed for video security. It can be hooked to your wifi network, or kept completely off the net. The setup took about 20 minutes, each camera has 60ft of wire, and it's own DVR. It needs to be hooked up to your own tv or pc monitor. but everything else is included. When you set it up, you password protect it, which is another great feature.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, November 12, 2020
Welcome to the Night Owl family. Thank you for trusting us to Secure, Protect and Connect your world!
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Stopped working after two months
on June 26, 2022
Posted by: Robert Mart
from El paso, Tx
Gender:Male
I bought the 12 channel dvr thinking it would last me at least a couple years but instead it only lasted a couple of months. It says they have “on demand” customer support but every time I try to call they hang on before I can get to a representative. Stay away from these cheap products. I paid about 750 for this and two months later it’s trash.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, June 27, 2022
We sincerely apologize for the issue you have been experiencing and support you have received. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Doesn’t work with all their cameras
on May 19, 2023
Posted by: GBourne
from Arizona
Gender:Male
I have purchased two other night owl systems over the years and those systems came with two different camera models. The second system worked with the cameras that it came with (CM-DP8L-B) and the previous cameras (CM-C20XL-BU-JF) but this DVR does not work with the DP8L cameras.
Additionally, this DVD runs HOT!! Too hot to touch.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
2
Good while it lasted
on April 20, 2023
Posted by: Ed209
from Copperas Cove Texas
Gender:Male
Purchased a DP8 series 12 Channel wired system. Sam's Club. Great clarity fairly easy to install. The android application was useless, after 6 months as it did not connect with my phone. Sadly the hard drive simply stopped operating after 19 months and warranty is only one year.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, April 25, 2023
Check the device's support page for steps on replacing the hard drive.
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Night Owl 4k Security Cameras
on November 2, 2020
Posted by: dameon29
from Riverside,CA
Gender:Male
[This review was collected as part of a promotion.] The Night Owl 4k Security Cameras are pretty amazing. We love the clarity and that we are able to use thru wifi directly to our television as well as on our phones. They also track people as they come into view so you are able to monitor quickly. The dvr also has a 1 tb hard drive so it holds a ton of video for you to keep on hand just in case anything needs to be watched. As I said before such a great device and I would definitely recommend to all in need of a great Surveillance system!
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
4
Quality security cameras, easy self install
on November 3, 2020
Posted by: Anonymous
from Deltona
Gender:Male
[This review was collected as part of a promotion.] My current security system is a single camera so I have been looking for a good upgrade. When I had the opportunity to try the Night Owl 12 Channel 4K DP8 Series 2TB DVR system (comes with six cameras) I took it. Overall the system looks nice, has a clear picture, and was a pretty easy install if you don’t mind entering your attic. I do have a couple of issues that are more like personal opinions which I will address later.
In the box – The camera system basically comes with everything you will need for install with the exception of any junction boxes or wall plates you may wish to use. That said you get the DVR itself, six cameras, an HMDI cable, an RJ45 cable, a mouse, six 60’ rolls of camera cable, and the power adapters/splitters. Everything was well packaged to protect from damage.
Installation – While I will not go deep into details on my installation, suffice to say I installed mine at the tops of the walls where I wanted them and ran the cables through the soffits. The lengths of cable supplied should be sufficient for most homes if you plan out the install first. I chose to place the DVR in a central location in the house which just happened to coincide with the location of my router. I also decided to have the mouse and monitor (which you supply) located in another room. This was solved with a 32’ USB extension and a 50’ HDMI cable. As I am comfortable crawling through my attic the install was pretty easy, the hardest part was at the camera connections on the DVR as the screw on connectors are super close, but this could just be my big hands.
Use – The DVR displays several different formats for the camera layout and the controls for LED, motion recording, continuous recording ETC are intuitive. The camera quality is good even with my less than 4k monitor. The camera will switch to black and white in absence of a light source and the built in LED spot lights seem to work ok but the range seems to be best within around 40’ of the cameras. Personally I just leave the LED spotlights off as the black and white seems to work well enough for the two cameras that are not in light.
Final thoughts, this is an all around great camera system. If there are any drawbacks in my mind it is that the camera lack IR which nowadays is standard on most camera systems, and that the camera housings are plastic. My concern about the plastic housings is that where I live in Florida the sun seems to quickly destroy plastic, usually in a matter of a few years. Other than my couple of reservations this is a great product!
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: BT672
from Milton, FL.
Verified Purchase:Yes
I upgrade my old 8channel 1080p to the 4K... The quality is just like they stated! Vivid & much better, the field of view is wider also. Only negative is thde DVR doesnt have audio in like my old one; I only had one audio camera anyway. So, it was a good trade.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Horrible night vision and then some
on March 14, 2023
Posted by: Missy Hannisick
from Freeland, Pa
Gender:Female
I bought this system in late January (now mid March) all my cameras do is click now when it gets dark and then I get NO picture what so ever on those cameras! Extremely disappointed! Plus only records movement even though it shows option to record all the time, which I have on, and still only records when there’s movement!
Completely pointless to even have and a waste of money if I can see anything at night and record
Completely pointless to even have and a waste of money if I can see anything at night and record
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com