Customer reviews from nightowlsp.com
Night Owl - 4-Camera Indoor/Outdoor Add On Wired 4K Security Cameras with 2-Way Audio - White
Average customer rating
4.7
(158 Reviews)
Rating breakdown 158 reviews
5 Stars
127
4 Stars
18
3 Stars
6
2 Stars
4
1 Star
3
94%of customers recommend this product.
(
140 out of
149)
Customer Reviews for Night Owl - 4-Camera Indoor/Outdoor Add On Wired 4K Security Cameras with 2-Way Audio - White
Customer Rating
2
Missing basic features from older systems
on October 28, 2023
Posted by: LongTimeCustomer
from Lake Worth, FL
Gender:Male
Recently purchased one of these new 4K systems. I had a 5 year old 1080P system and thought I would upgrade. Will return as basic features that did exist no longer do. Expected it to be better quality video and add and enhance features from the older application. Not the case. Although the video recording quality seems good, the system is now missing basic features such as being able to record audio. My old system had 2 audio recording channels connected directly to audio cameras. I had an audio camera in the front and rear of my home. New system has no audio recording or playback although sales description have wireless cameras states recording of audio. does not make sense. System only seems to be able to Export video based on "Events". Old system I could set a start and end time for exporting. Sometimes small movements are not part of an Event and the recording of sound would also not be an event but you may want to export with the sound just for timeframe of sound. Have given videos to the police multiple times. Cannot give up that feature. Only reason for "Continuous" recording a channel would be to be able to export a range of time and for sound. Strange that an "Upgrade" would result in less basic features than previous very old systems. Not sure who designs these and decides what features. Time to go elsewhere
Written by a customer while visiting nightowlsp.com
Posted by: MVM1
Verified Purchase:Yes
Very good pairing with an alarm system. If I receive an alarm I can view what's transpiring at my home.
I can also check for packages at my front door.
I can also check for packages at my front door.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 30, 2023
We are happy you chose us to help keep you safe.
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Doesn’t work with all their cameras
on May 19, 2023
Posted by: GBourne
from Arizona
Gender:Male
I have purchased two other night owl systems over the years and those systems came with two different camera models. The second system worked with the cameras that it came with (CM-DP8L-B) and the previous cameras (CM-C20XL-BU-JF) but this DVR does not work with the DP8L cameras.
Additionally, this DVD runs HOT!! Too hot to touch.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
2
Good while it lasted
on April 20, 2023
Posted by: Ed209
from Copperas Cove Texas
Gender:Male
Purchased a DP8 series 12 Channel wired system. Sam's Club. Great clarity fairly easy to install. The android application was useless, after 6 months as it did not connect with my phone. Sadly the hard drive simply stopped operating after 19 months and warranty is only one year.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, April 25, 2023
Check the device's support page for steps on replacing the hard drive.
Written by a customer while visiting nightowlsp.com
Posted by: vikas
from 08884
Gender:Male
Verified Purchase:Yes
picture on tv is coming blurry and on app it shows all camera good
Response from nightowlsp.comBy Customer Support, April 18, 2023
We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com
Posted by: virgil62
from Glenwood Arkansas
Gender:Male
Verified Purchase:Yes
It is very clear pictures and easy set up
Mount them easy on anything
Mount them easy on anything
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, April 4, 2023
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: Smpugh19621936
from Cleveland
Gender:Male
Verified Purchase:Yes
This is the best version yet, I love how easy it is to setup, the connection on phone is faster than older system & the ability to zoom in on the pictures is great, I'm definitely going to update my other location with this better setup
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, April 4, 2023
Awesome! Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Horrible night vision and then some
on March 14, 2023
Posted by: Missy Hannisick
from Freeland, Pa
Gender:Female
I bought this system in late January (now mid March) all my cameras do is click now when it gets dark and then I get NO picture what so ever on those cameras! Extremely disappointed! Plus only records movement even though it shows option to record all the time, which I have on, and still only records when there’s movement!
Completely pointless to even have and a waste of money if I can see anything at night and record
Completely pointless to even have and a waste of money if I can see anything at night and record
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com