Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Blue Suede Shoes
Average customer rating
4.4
(323 Reviews)
Rating breakdown 323 reviews
5 Stars
239
4 Stars
26
3 Stars
18
2 Stars
13
1 Star
27
86%of customers recommend this product.
(
205 out of
239)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Blue Suede Shoes
Posted by: Randeaux
Verified Purchase:Yes
Nice but should have a shield for the glass. You should also have a place to recycle the used otter boxes and cases. I have a droor ful!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JennyG
Verified Purchase:Yes
Love it. Ordered online and got the blue and yellow. Just wish it would charge wirelessly better than it does.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Taylor
Verified Purchase:Yes
Dropped my phone one time and the plastic snapped and broke.
Response from otterbox.comBy OtterBox, Customer Service Support, March 31, 2023
Oh no! We're so sorry to hear the Defender Series Pro case for your Galaxy S23 Ultra took on some damage there. We know that you expect more longevity from your OtterBox. The good news is we have our fantastic product warranty in place for when something unexpected happens like this. Just give our CS team a call at 1-855-688-7269 and they'd be more than happy to look into your case replacement options with you.
Warm regards,
OtterBox Customer Support
Warm regards,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Building in Blk Mtn
Verified Purchase:Yes
So far this otterbox defender pro is proving a perfect match for my Samsung s23 ultra. I've also got the pelican canara lense protector and the Zagg curved screen protector on as well (bc I ultimately destroy things) and they also fit & work perfectly together with the otterbox.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kota
Verified Purchase:Yes
Love It!!! Just wish it came with a screen protector built in like the precious galaxy phones.
Response from otterbox.comBy OtterBox, Customer Service Support, April 11, 2023
Hey there, Koda! We're thrilled to hear the Defender Series Pro case for your Galaxy S23 Ultra has been working well for you so far. Our engineers removed the built-in screen protector from our Defender Series case a few years back to ensure complete functionality with the newest devices. In doing so, they redesigned the case to provide the same drop protection even without the built-in screen protector. If you're looking for 360 degree protection for you device, we'd recommend pairing this case with one of our trusted screen protectors. We sincerely appreciate you taking the time to share this feedback with us though and we'll be sure to shoot your thoughts up the ladder to our design team for you. Please feel free to give our CS team a ring at 1-855-688-7269 with any questions or if you'd like to chat about this some more.
Best,
OtterBox Customer Support
Best,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: DJTC
Verified Purchase:Yes
Great product, I've used Otter Box on every phone that I have had. Very rugged case, protects the phone from drops, and works great with wireless charging dock.
Written by a customer while visiting otterbox.com
Posted by: Doug Allmond
Verified Purchase:Yes
I like very much the fit & ruggedness of my Defender Series Pro Case, and would have expected no less quality from Otterbox. However, had I known that this case has a flap that covers the power cord plug, I might have chosen a different style. I appreciate that it is probably for keeping dust & lint out, but, it is inconvenient. I have owned more than a few Otterbox cases and none of them had this feature. Still, a very quality product.
Written by a customer while visiting otterbox.com
Posted by: Sonja
Verified Purchase:Yes
It is very sturdy and durable. The colors are quite nice
I would recommend this to a friend!
Written by a customer while visiting otterbox.com