Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Blue Suede Shoes
Average customer rating
4.4
(327 Reviews)
Rating breakdown 327 reviews
5 Stars
242
4 Stars
26
3 Stars
18
2 Stars
14
1 Star
27
86%of customers recommend this product.
(
208 out of
242)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Blue Suede Shoes
Customer Rating
2
NEVER AGAIN
on January 17, 2024
Posted by: Wolfe
Case is okay for protecting the back and sides of the phone. However do not expect it to protect your screen at all. So much for the lip around the screen that's supposed to protect it. Otterbox is no longer top of the line like they used be. Samsung S23 Ultra was dropped less than two feet. The screen is now cracked in two places and the bottom half of the screen is not flashing from black to green. I will never purchase anything Otterbox again.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 19, 2024
Hello, Wolfe! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Written by a customer while visiting otterbox.com
Customer Rating
4
Kickstand is misleading. Doesn't flip out at all.
on January 20, 2024
Posted by: Squanchums
Verified Purchase:Yes
No kickstand. It just stands on it's side if you turn the belt clip. Barely stands up and not worth it because of it stands straight up and makes the screen hard to see.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Typical otterbox. But the shipping one the other hand is slow. Took 2 week to receive after purchase
Written by a customer while visiting otterbox.com
Posted by: Ottovett
Verified Purchase:Yes
As usual, perfect fit and fully protected. I have been using your products on my phones for years.
Written by a customer while visiting otterbox.com
Posted by: Rick
Verified Purchase:Yes
I love the case the delivery sucked it took more than a week for me to receive my order
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: BenB
Verified Purchase:Yes
I like the feel of the case and it seems to charge wirelessly much more easily than other cases I have used.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jayco26
Verified Purchase:Yes
Works good and great protection for your phone. You can't go wrong with a Otterbox.
Written by a customer while visiting otterbox.com
Posted by: Lars
Verified Purchase:Yes
Fits my phone good, offers great protection so far
I would recommend this to a friend!
Written by a customer while visiting otterbox.com