Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Blue Suede Shoes
Customer Rating
5
Amazing, was swept out in waves at beach..!!! Dry!
on August 14, 2023
Posted by: John
My 1 month old phone fell off of my beach chair face down in a wave while sitting in the shallow surf ( our feet/shins were getting wet as waves rolled in) the phone was washing toward the ocean for a couple of more waves and my friend jumped up and grabbed it while it was face down and covered in the water during a wave. I took the rubber cover off and it only had a couple of wet areas. I disassembled the plastic inner cover and it was dry. Amazing. GO OTTERBOX!!! I was also concerned about the speaker and microphone but they worked fine---GO SAMSUNG S23! . VERY VERY HAPPY.
Screen cracked with Otter Box installed. Thought this was not supposed too happen.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1
Older ones were good not the s23 ultra one .
on August 16, 2023
Posted by: Jim888
My Samsung 23 ultra fell off my bathroom counter. Even with my screen protector my screen got cracked and took out 1/2 my screen. Had the same case on a s21 and it stuck out farther over the screen protected it fine . Not happy with this version after it was 420 $ to get it repaired.
Response from otterbox.comBy Customer Service, August 17, 2023
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Give us a ring at 1-855-688-7269 with any questions or if you’d like a new case.
Case has been on my phone for about 3 months. Experience is amazing. These are STILL the reigning champs of cases. Go ahead and slap one of these on; knowing the protection and style is top tier.