Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Blue Suede Shoes
Average customer rating
4.4
(323 Reviews)
Rating breakdown 323 reviews
5 Stars
239
4 Stars
26
3 Stars
18
2 Stars
13
1 Star
27
86%of customers recommend this product.
(
205 out of
239)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Blue Suede Shoes
Posted by: Craig
Verified Purchase:Yes
The design is perfect. Love the ridges, meaning will not slide easy out of my hand. I can grip the phone/ case in my hand
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jacob
Verified Purchase:Yes
Always loved the products for the protection being a man who is a plumber. Would like to see some more features someday.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dayna
Verified Purchase:Yes
Can't find a better case to protect your phone from cracking or breaking!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brandon
Verified Purchase:Yes
Otter box has the best out there. I have been using for years!
Written by a customer while visiting otterbox.com
Posted by: KLee
Verified Purchase:Yes
Beautiful case but get very dirty fast but still protects like it should
Response from otterbox.comBy OtterBox, Customer Service Support, May 25, 2023
Hi there! While we are pumped to hear that you are loving most aspects of our case, we are sorry to hear about this unusual situation with your Defender Series Pro case becoming dirty! We always recommend rinsing off or wiping off your case when it comes in contact with something that may aid in the dirtying of your case!
If you are finding that your case has somehow become discolored, no need to fear! We would be happy to help get you a replacement through our product warranty. Just give us a ring at 1-855-688-7269!
Kindly,
OtterBox Customer Support
If you are finding that your case has somehow become discolored, no need to fear! We would be happy to help get you a replacement through our product warranty. Just give us a ring at 1-855-688-7269!
Kindly,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: KSWorker
Verified Purchase:Yes
Have had an otterbox since the Galaxy S4 and will never use anything different. Best phone protection I've ever had.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Duglas
Verified Purchase:Yes
I like the fact that it is sticky. I don't have to worry about it falling off my lap. Because I had a stroke and I only have 1 Arm
Written by a customer while visiting otterbox.com
Customer Rating
1
Literally garbage do not invest
on June 1, 2023
Posted by: Rj woolums
Its completely garbage dropped my phone once and it cracked right on the corner where the case was just save your money and get something better
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, June 2, 2023
We're sad to hear your Galaxy S23 Ultra suffered from such damage under the watch of one of our Defender Series Pro cases. With that said, while we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. While we cannot extend our warranty to your device, as we are not the manufacturer, we would love to send you a brand-new case so you can get a fresh start once your phone is repaired.
Just give us a ring at 1-855-688-7269 and we would be happy to help.
Kindly,
OtterBox Customer Support
Just give us a ring at 1-855-688-7269 and we would be happy to help.
Kindly,
OtterBox Customer Support
Written by a customer while visiting otterbox.com