The case rubber edges on the screen to soft and shifting with the plastic frame make a noise because plastic frame around the screen very thin.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, April 11, 2023
Hi there Liou! We're sorry to hear about this unusual situation with your Defender Series Pro case. It sounds like your device may not be fitting properly in this case. Have you verified that your case is the correct size for your device? This is very important, as our Otter Engineers craft each case to fit the specifications of each device perfectly. If you have verified that this case is the correct size for your device. then give us a ring at 1-855-688-7269 and we would be happy to help sort this out with you! Best, OtterBox Customer Service