This has by far surpassed my expectations of a protective case. I dropped it from over 100 feet and only my protective screen was cracked in the corner. If i didn't have this case i am sure i would be replacing this phone by now.
It took me twice to get the openings to exactly align (< 0.125 mm) with the buttons. This is no fault of the case itself but the way the external piece was put on the first time.
The Case. broke in the bottom left corner where the stylus is.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, March 14, 2023
Oh snap! We're sorry to hear about this unusual situation with your Defender Pro Series case. No worries though! We have an otter-ific product warranty policy, and we would be happy to get you situated with a replacement. Just give us a ring at 1-855-688-7269! Kindly, OtterBox Customer Service
I bought this case about a month ago, and it doesn't let my phone to charge wirelessly. Most of the time I have to remove the case while on the car or any wirelessly charging. This is the main reason I am giving 4 star, other than that the case feels durable. (I do not have to remove 2 layers of otterbox, only remove one layer and it works)