Customer reviews from otterbox.com
OtterBox - Defender Series XT Hard Shell for Galaxy Z Flip5 - Mulberry Muse
Average customer rating
3.9
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
36
4 Stars
5
3 Stars
4
2 Stars
9
1 Star
6
75%of customers recommend this product.
(
27 out of
36)
Customer Reviews for OtterBox - Defender Series XT Hard Shell for Galaxy Z Flip5 - Mulberry Muse
Customer Rating
2
Dissapointed
on January 10, 2024
Posted by: Soundscraper
This Otterbox looks great but has weak hinges. Two have broken on each side. I have had otterboxes for years for various different phones and this is the worst I have ever seen. I generally fair well.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 10, 2024
Hello! We are so sorry to hear you have experienced an issue with your case! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
2
Broken flip case
on January 19, 2024
Posted by: BigG69
Hinge for the Flip5 broke within 2 months. To much money to break that fast. Love Otter Box usually. Not in this case.
Response from otterbox.comBy Customer Service, January 22, 2024
Hello! We are so sorry you experienced an issue with your case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Chris
Verified Purchase:Yes
OtterBox never disappoints! By far the best case for the Samsung Z Flip 5
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jerry S
Verified Purchase:Yes
Easy on, easy off, good feel, sturdy. High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Esai
Verified Purchase:Yes
Lovemy otterbox its a reallygreat protection for my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: broken
Verified Purchase:Yes
great case just what i needed to protect my phone .
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Much better than Otterbox style I bought less than a year ago. It fell apart.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: James
Verified Purchase:Yes
Over priced the belt clip that holds the phone is very weak not happy with it
Response from otterbox.comBy Customer Service, Customer Service, December 18, 2024
Hello, James! We are so sorry to hear you are experiencing an issue with your case and/or belt clip. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com