Customer reviews from otterbox.com
OtterBox - Defender Series XT Hard Shell for Galaxy Z Flip5 - Mulberry Muse
Average customer rating
3.9
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
36
4 Stars
5
3 Stars
4
2 Stars
9
1 Star
6
75%of customers recommend this product.
(
27 out of
36)
Customer Reviews for OtterBox - Defender Series XT Hard Shell for Galaxy Z Flip5 - Mulberry Muse
Posted by: MRS WHEELER
Verified Purchase:Yes
It broke the 2nd day. I don't know how but one of the hinges is missing the cover. It does still work.
Response from otterbox.comBy Customer Service, December 18, 2023
Hello, Mrs. Wheeler! We are so sorry to hear that you experienced an issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: RrTt
Verified Purchase:Yes
Really nice case, wish it had a little more of a bevel to protect the main screen, and a screen protector for the cover screen. Other than that I'm happy with it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Raes
Verified Purchase:Yes
The case fits perfectly. It is seated firmly around the phone so it doesn't come off easily. I am not worried about dropping it since it meets military standards. The cover over the hinge fits flat when the phone is open. The case extends just a tiny bit to protect the lens and camera face from flat falls. Every new phone should get an Otterbox.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This is my second flip phone and I have had three different cases. I am so thankful that Otterbox made this amazing defender case for the flip phone because it is the best one I have ever owned. It makes the phone so much more enjoyable to use.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mike
Verified Purchase:Yes
It works great but it not come with the belt clip which I thought was included.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: lynn
Verified Purchase:Yes
It's awesome!!!!!! My husband is a contractor, and it is so convenient
to put his phone in his pocket. The case is truly a protector and I would
recommend it to anyone that as a z flip phone.
to put his phone in his pocket. The case is truly a protector and I would
recommend it to anyone that as a z flip phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Lasted 2 months
on January 3, 2024
Posted by: Sam123
At first I loved this case but sadly this case did not last long. I had it for about a month before the hinge on the one side snapped but it was still holding together but after 2 months of use both sides are now broken and it is staying together.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 8, 2024
Hello! We are so sorry to hear that you experienced an issue with this case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Slim
Verified Purchase:Yes
Case is amazing. Fits perfect and super easy to put on and remove. Well designed and makes the phone look awesome.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com