Customer reviews from otterbox.com
OtterBox - Defender Series XT Hard Shell for Galaxy Z Flip5 - Mulberry Muse
Average customer rating
3.9
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
35
4 Stars
5
3 Stars
4
2 Stars
9
1 Star
6
74%of customers recommend this product.
(
26 out of
35)
Customer Reviews for OtterBox - Defender Series XT Hard Shell for Galaxy Z Flip5 - Mulberry Muse
Posted by: Aaaa
Verified Purchase:Yes
It works great. I don't have to worry about damaging my phone
Written by a customer while visiting otterbox.com
Posted by: DEATHxMIND
Verified Purchase:Yes
I absolutely love this case the only issue I am running into I can't charge Wirelessly. The other good thing is how you still have room to customize it....put a ring holder on the back of it or something
Written by a customer while visiting otterbox.com
Posted by: Yosuzume
Verified Purchase:Yes
The left hinge broke! Opening and closing the phone felt a little too stiff with this case, I was scared I might break my phone while opening and closing. The stiffness went away once the hinge broke. Overall the case still stays on the phone, and I still think it will protect the phone if I ever drop it.
Response from otterbox.comBy Customer Service, November 28, 2023
Hello, Yosuzume! We apologize for the hinge issue you have experienced with the Defender XT Series case for your ZFlip5 device. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
3
Unable to detect samsung wallet
on November 23, 2023
Posted by: Rich
Defender Series XT for the samgsung galaxy flip 5 doesn't detect your Samsung wallet through the case. It can do wireless charging but have to take the phone out of the case to use samgsung wallet.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 24, 2023
Hello, Rich! We apologize that using a feature of the device is proving to be difficult with the case on. We would be more than happy to assist with troubleshooting or provide a warranty replacement case if that would be of help for the situation. Please feel free to give us a call at 1-855-688-7269 and we are happy to help.
Written by a customer while visiting otterbox.com
Posted by: Dapainter
Verified Purchase:Yes
This case is so nice, like any rugged case it's gonna add bulk...but this is necessary bulk. Yet it's still small enough for the hand. I recommend getting the belt clip. It's a great TV stand. I'd recommend the case to anyone as well as otterbox tye company. Vert professional and they take care of business.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Good
on December 9, 2023
Posted by: Pickygremlin85
It feels so good in my hands compared to the last case I had. Kinda wished it had a screen protector for the cover screen. But for the price it's ok I guess thanks.
Written by a customer while visiting otterbox.com
Posted by: MRS WHEELER
Verified Purchase:Yes
It broke the 2nd day. I don't know how but one of the hinges is missing the cover. It does still work.
Response from otterbox.comBy Customer Service, December 18, 2023
Hello, Mrs. Wheeler! We are so sorry to hear that you experienced an issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: RrTt
Verified Purchase:Yes
Really nice case, wish it had a little more of a bevel to protect the main screen, and a screen protector for the cover screen. Other than that I'm happy with it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com