Customer reviews from otterbox.com
OtterBox - Defender Series XT Hard Shell for Galaxy Z Flip5 - Mulberry Muse
Average customer rating
3.9
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
35
4 Stars
5
3 Stars
4
2 Stars
9
1 Star
6
74%of customers recommend this product.
(
26 out of
35)
Customer Reviews for OtterBox - Defender Series XT Hard Shell for Galaxy Z Flip5 - Mulberry Muse
Posted by: Seda
Verified Purchase:Yes
Good case for the flip 5 and it covers the charging port
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: jarett
Verified Purchase:Yes
Case is broken after dropping it of my night stand and my chair. NOT HAPPY
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Fits nice and tight the hinge is nice and tight and it protects the actual phone hinge from damage if dropped
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dean
Verified Purchase:Yes
The case fits so well and is so light it almost feels like there isn't a case on the phone. It feels so protected it definitely puts my mind at ease with my new phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kitten Rose
Verified Purchase:Yes
Love my case, and especially love that it's in one piece and not adhesive so that if the phone gets wet, I can easily take it out to dry properly. The slightly bulkier design is still very manageable, and I love that it's smooth to easily slide in and out of my pockets (I wear stretchpants with pockets for work). I have trusted Otterbox for years!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Danny McAlpine
Verified Purchase:Yes
Excellent product. Ive already dropped my Z Flip twice and the case saved the phone. Very durable with great looks.
Written by a customer while visiting otterbox.com
Posted by: William
Verified Purchase:Yes
I like the strength of the case. It feels rugged when you hold your phone in your hand. I have already dropped the phone once and the otterbox did it job, no damage. I have two minor concerns. When I put my finger over the sensor, sometimes the case interferes with the phone ability to read my fingerprint. This can be overcome by repositioning your finger. My other concern is the cover over the charging port, it has a flexible hinge, that partly blocks the incertion of the charging cable. I am also concerned how long the flexible hinge will last before it falls do to fatigue.
Written by a customer while visiting otterbox.com
Posted by: Jack
Verified Purchase:Yes
Bought a heavy duty case so my inner screen doesn’t crack again. But, after a week the piece that protects the hinge broke off the case.
Response from otterbox.comBy Customer Service, July 11, 2025
Hello, Jack! We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com