Followed directions but the screen seemed to be used and really did not adhere well to my S24 + Since I was going on travel, I did not have the ability to try for a replacement.
Response from otterbox.comBy Customer Service, February 12, 2024
Hello, Dave! We are so sorry to hear that you experienced an adherence issue with your screen protector. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
The guide is useless and my phone slipped out of it. I had a really bad time with it.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, February 9, 2024
Hello, Sarah! We are so sorry you experienced a frustrating screen protector application process. Please reach out to our CS Team by phone or via chat, and we are happy to help with this if you are in need of a new screen protector via warranty replacement to allow for a fresh start with the application process.