Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Canyon Sun
Average customer rating
4.3
(338 Reviews)
Rating breakdown 338 reviews
5 Stars
249
4 Stars
28
3 Stars
18
2 Stars
14
1 Star
29
86%of customers recommend this product.
(
213 out of
249)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Canyon Sun
Posted by: Kimber
Verified Purchase:Yes
Only the best in my opinion why look else where.
Written by a customer while visiting otterbox.com
Customer Rating
2
Gets dirty way to fast & selection is poor
on October 25, 2023
Posted by: Jillian
I have always owned atleast one otterbox for every phone I've owned since having an IPhone 4 - However, these last few years I purchase from them, just being on "auto pilot" if you will!
There's no excitement and eagerness to receive my case. (Sadly)
This is due to damage my phone as endured in the past, while "protected"
It's still better than many others, which is why I've continued to purchase.
I also must say the colors and designs or lack of, are certainly lacking luster - At this point they are just quite boring. Which is frustrating because I'm purchasing a case for a Samsung S23 Ultra - So this is ridiculous IMO.
Lastly, but MOST IMPORTANTLY. These cases literally COLLECT dirt!
I am a small business owner and work from home, I am slightly OCD about my purse(s) being squished or leaning a certain way and not letting it sit on the floor, with the concern it will dirty or damaged.
With that said, I don't understand how my phone case can get SO DIRTY??!!
I get the material may be needed to help protect your phone.
But can't you line it differently on the outside? I'm tired of cleaning it and have moved on to a new company.
It's certainly nice to have such a wide variety of options. However it definitely doesn't seem as sturdy as the OB Defender😞
Taking my chances right now, and I can honestly say I'm happy to have taken the time to leave a review, as it's not something I typically do!
DO NOT PURCHASE A LIGHT COLORED OR CLEAR CASE! You will regret it!
There's no excitement and eagerness to receive my case. (Sadly)
This is due to damage my phone as endured in the past, while "protected"
It's still better than many others, which is why I've continued to purchase.
I also must say the colors and designs or lack of, are certainly lacking luster - At this point they are just quite boring. Which is frustrating because I'm purchasing a case for a Samsung S23 Ultra - So this is ridiculous IMO.
Lastly, but MOST IMPORTANTLY. These cases literally COLLECT dirt!
I am a small business owner and work from home, I am slightly OCD about my purse(s) being squished or leaning a certain way and not letting it sit on the floor, with the concern it will dirty or damaged.
With that said, I don't understand how my phone case can get SO DIRTY??!!
I get the material may be needed to help protect your phone.
But can't you line it differently on the outside? I'm tired of cleaning it and have moved on to a new company.
It's certainly nice to have such a wide variety of options. However it definitely doesn't seem as sturdy as the OB Defender😞
Taking my chances right now, and I can honestly say I'm happy to have taken the time to leave a review, as it's not something I typically do!
DO NOT PURCHASE A LIGHT COLORED OR CLEAR CASE! You will regret it!
Response from otterbox.comBy Customer Service, October 26, 2023
We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
5
Its awesome love this product. Slim not bulky.
on October 22, 2023
Posted by: Kwood
Verified Purchase:Yes
Love the color, and how slim it is, great protection. Great buy for sure.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
otterbox only
on October 17, 2023
Posted by: Megan
otterbox is the only brand i trust with my devices.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Femtastic
Verified Purchase:Yes
Great piece of device that fits perfectly. Color is unique compared to popular colors. A highly recommended protective case
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mike Gates
Verified Purchase:Yes
Great Product and always a worthwhile purchase. Otterbox stands behind their warranty as well.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Daniel
Verified Purchase:Yes
Great case, horrible clip, the clip snapped off the holder days after wearing it. Not going to purchase another one.
Written by a customer while visiting otterbox.com
Posted by: Macho
Verified Purchase:Yes
They are the most Durable Protection Case, I being using them for long on different phones and never would change it for any other case..
I would recommend this to a friend!
Written by a customer while visiting otterbox.com