Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Canyon Sun
Average customer rating
4.3
(338 Reviews)
Rating breakdown 338 reviews
5 Stars
249
4 Stars
28
3 Stars
18
2 Stars
14
1 Star
29
86%of customers recommend this product.
(
213 out of
249)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Canyon Sun
Posted by: Sheila
Verified Purchase:Yes
Great case. Works well and fits great. It's easy to hold
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
There's nothing in this world that comes close to protecting my cellphone from accidental damage. Thank you OtterBox!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Eric
Verified Purchase:Yes
Great service and its a great product. Eas to install.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Great product.it is works how it is describe in the description
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: LONNIE FENTRESS
Verified Purchase:Yes
NOT AS DURABLE AS ONES I HAVE RECEIVED IN THE PAST.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, February 16, 2026
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Joseph Finley
Verified Purchase:Yes
My wife loves her new case she is really happy that I found the one she wanted
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Connie M
Verified Purchase:Yes
It's a very tough case and handles falls well. I would have preferred a case for the front too, but it's doing well.
Written by a customer while visiting otterbox.com
Customer Rating
1
The hard plastic that holds the phon broke withit
on December 22, 2025
Posted by: Anonymous
Verified Purchase:Yes
Would be nice for them to warranty. It send me a new one
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com