Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Canyon Sun
Average customer rating
4.3
(338 Reviews)
Rating breakdown 338 reviews
5 Stars
249
4 Stars
28
3 Stars
18
2 Stars
14
1 Star
29
86%of customers recommend this product.
(
213 out of
249)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Canyon Sun
Posted by: Caleb T
Verified Purchase:Yes
It falls out of the belt clip easily, and from a small fall to the ground it almost removes itself where the stylus is housed. There's a lack of security VS the S 22 Ultra case of the same line
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 27, 2023
Hello, Caleb! We apologize that you are experiencing an issue with the Defender Pro Series case and belt clip holster. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Rachael C
Verified Purchase:Yes
I've been buying Otterbox Defender Series for every phone or tablet I've owned for at least the last 10 years. So when I got a new phone it was my first purchase. I'm pretty rough on my phones and these cases offer me peace of mind. I will only buy an Otterbox Defender Series case, period. I got my sons their first phones for Christmas and I have bought them the Otterbox Defender case for them as well. I feel better knowing our devices are protected by what I think is the best.
Written by a customer while visiting otterbox.com
Posted by: THE COUREGOUS
Verified Purchase:Yes
Great Case work great and does the Job very well!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
It fit perfectly and snugly! The material from which the case is made makes it very easy to hold on to, and it's pretty much impossible for it to slip out of your hands. I feel my new phone is very secure and protected with the Defender case! OtterBox is the only brand I would trust to put an expensive phone in. The only problem is that somehow I misplaced the belt holder for my case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Love the colors, love that even though my phone is bigger this case doesnt add bulk to it but still provides my phone with awesome protection. Its a little hard to swipe down from the top screen because the lip sticks out but nothing too inconvenient. I also have a tempered glass sceewn protector and have no issues with it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Mid
on November 8, 2023
Posted by: Hershey95
I don't know l if it was because I got the otterbox right when the s23 ultra came out but 2 of the cases have broken getting pretty annoyed.
Response from otterbox.comBy Customer Service, November 13, 2023
Hello! We are so sorry to hear that you are experiencing an issue with your case or cases. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Excellent case. Highly recommend. Would be nice if they offered more colors. Especially bright colors that make your phone easier to find.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Defender pro for the Samsung galaxy s23 ultra
on October 30, 2023
Posted by: Karen
I really do like my outer box case I ordered the morning sky pink 💗 it very much
Written by a customer while visiting otterbox.com