Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Canyon Sun
Average customer rating
4.3
(338 Reviews)
Rating breakdown 338 reviews
5 Stars
249
4 Stars
28
3 Stars
18
2 Stars
14
1 Star
29
86%of customers recommend this product.
(
213 out of
249)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Canyon Sun
Customer Rating
5
Love Otter Box!
on February 13, 2023
Posted by: L Brandon
Such a nice quality, nice color case for my new S23 Ultra! Saw the other review that says it won't wireless charge and tested it out and mine does so I'm not sure what their problem is. Love everything about the case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Doesn't charge wirelessly
on February 13, 2023
Posted by: EGWT
Doesn't charge wirelessly. Was advertised that it would work. Using a samsung wireless charger on S23 Ultra
Response from otterbox.comBy OtterBox, Customer Service Support, February 17, 2023
Hey there! We're very sorry for any disappointment you've had with the Defender Series Pro case for your Galaxy S23 Ultra. However, we have thoroughly tested and confirmed this case will work seamlessly with any of our Qi wireless chargers. Since we don't perform any third party testing, we're unable to guarantee the compatibility between our case and another company's charger. We appreciate you taking the time to share this feedback with us though. Please feel free to give our CS team a call at 1-855-688-7269 with any questions or concerns.
Best,
OtterBox Customer Support
Best,
OtterBox Customer Support
Written by a customer while visiting otterbox.com